issue with changing spy modes in windows 10

[YugalPratap_Sin]

Hi,

I have been using Blue Prism for a while now and it was working fine, But when I installed it on new VM with Windows 10 it starts giving me issues with switching spy modes by ALT key or spying element with Ctrl+Left click. Alt and Ctrl keys aren't working anymore, But the same things working fine on other machine. Please help me resolve this issue. ​
Regards,

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Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
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[ShiyanbadeAnima]

Hello Yugal, 

The Support article linked here gives some clarity on spying in Windows 10.

Can you review it and see if it helps alleviate your issue?

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Shiyanbade Animashaun
Senior Product Consultant
Blue Prism
United States/Boston
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[YugalPratap_Sin]

Hello ​Shiyanbade,

No, this article didn't helped. The issue is that when I am pressing "Alt key"  spy mode is not changing to other spy mode (HTML to anyother).

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Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
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[NileshJadhavBP]

Hi,

I hope you will get ans on below link.

https://answers.microsoft.com/en-us/windows/forum/all/alt-keys-are-not-working-on-my-computer/18054617-8144-49d8-b933-39c52e6fc9a1

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
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