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Chorus client Sanlam have a specific business requirement to alert a defined set of users if an attachment is added to a work item.
Principal use case: an attachment is uploaded and attached to an existing work item via API from an external (non-UXB) web portal, but could be any scenario where a source is attached external to the defined business process.
Currently there is no easy way to achieve the above without having a separate "match and attach" process.
This specific requirement though can be boiled down to a much more generic requirement to be able to trigger (or not) an automation service when a source is attached to a work item. That automation service can then be designed to meet the client-specific requirement.
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