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Manoj_kumarNunn
Level 4
Status: Not Planned

Hi,

It will be good to have a configuration setting to avoid runtime resources to look for a connection when they are offline. Currently in Control room these runtime resources shows as "Missing" status when the BOT machine is shutdown or offline for some reason.
We are planning to implement a cloud based solution for Blue prism bots to start machine and stop machines automatically. When the machine stops, the relevant runtime resource shows as "Missing". It may help if we have a configuration setting to stop runtime resource to look for a connection in this scenario.

Thanks,
Manoj

3 Comments
BhagavathsinghR
Level 3
Missing status can be eradicated if you have a custom shutdown script, if you close the listener gracefully it will go to offline instead of missing.

Hope that helps
Manoj_kumarNunn
Level 4
Thank you. we tried that option to shutdown the machine using a shutdown script. But it was showing missing status only. Could you provide more info on how you shutdown it gracefully.
Status changed to: Not Planned

Hello @Manoj_kumarNunn,

Thanks for taking the time to raise an idea.

As some other community users have commented, the "missing" status should only appear when a runtime resource has not been shut down gracefully. The "missing" status is indicative that the resource is still registered as "online" in the database in the BPAResource table, but has not sent a heartbeat/check in message for in the expected period of time (60 seconds). If your runtime resources are gracefully started and stopped as part of your automated spin up/spin down process, this should no longer occur.

Based on this update, I'm going to update this idea to Not Planned.

Regards,

Rob