Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  HUB final configuration - error

    Posted 11-16-2022 18:07
    Hi,
    I finalised all installation parts for HUB and I encountered issue once I tried to open website.
    I have all certs added.
    Any idea why I cannot access to hub.local website 




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    Martyna Nagla
    Senior RPA Developer
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  • 2.  RE: HUB final configuration - error

    Posted 11-16-2022 20:47
    In order to troubleshoot a generic error message like this, additional information about the environment, Hub log files, and context for what you've already tried is likely going to be needed to provide a recommendation. As helpful as this Community can be with technical issues, working backwards to find the reason for a generic Hub error like this here is probably not the most efficient way to get assistance with this. If you haven't already opened a ticket, I would recommend opening a Support ticket so we could help with resolving this error there, providing necessary initial information like the version of Hub you're using, the O/S and additional components' version info, any Hub logs (outlined in this KB), and the background info on steps you've already taken prior to receiving this error.

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    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX
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  • 3.  RE: HUB final configuration - error

    Posted 11-18-2022 06:50
    Hello Martyna,
    Normally we will get this type of error if .NET libraries are not installed properly. 
    Can you try the below link, it may resolve the error.

    Support Center | Blue Prism Portal



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    Ram Prasad Gajula
    Tech Lead
    EY
    Bangalore
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  • 4.  RE: HUB final configuration - error

    Posted 11-18-2022 11:42
    I tried and no result - authentication.local works fine, hub.local not



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    Martyna Nagla
    Senior RPA Developer
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