Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  HUB final configuration - error

    Posted 11-16-2022 18:07
    I finalised all installation parts for HUB and I encountered issue once I tried to open website.
    I have all certs added.
    Any idea why I cannot access to hub.local website 

    Martyna Nagla
    Senior RPA Developer

  • 2.  RE: HUB final configuration - error

    Posted 11-16-2022 20:47
    In order to troubleshoot a generic error message like this, additional information about the environment, Hub log files, and context for what you've already tried is likely going to be needed to provide a recommendation. As helpful as this Community can be with technical issues, working backwards to find the reason for a generic Hub error like this here is probably not the most efficient way to get assistance with this. If you haven't already opened a ticket, I would recommend opening a Support ticket so we could help with resolving this error there, providing necessary initial information like the version of Hub you're using, the O/S and additional components' version info, any Hub logs (outlined in this KB), and the background info on steps you've already taken prior to receiving this error.

    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX

  • 3.  RE: HUB final configuration - error

    Posted 11-18-2022 06:50
    Hello Martyna,
    Normally we will get this type of error if .NET libraries are not installed properly. 
    Can you try the below link, it may resolve the error.

    Support Center | Blue Prism Portal

    Ram Prasad Gajula
    Tech Lead

  • 4.  RE: HUB final configuration - error

    Posted 11-18-2022 11:42
    I tried and no result - authentication.local works fine, hub.local not

    Martyna Nagla
    Senior RPA Developer

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