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  • 1.  What is master recovery?

    Posted 11-19-2022 14:20
    What is master recovery in blueprism?

    Sahil Salvi

  • 2.  RE: What is master recovery?

    Posted 11-21-2022 20:39
    Hey Sahil, I haven't seen the term "Master Recovery" in relation to Blue Prism. Would you be able to clarify which area of the product you are referring to?

    Jacob Clary
    Customer Support Engineer
    Blue Prism

  • 3.  RE: What is master recovery?

    Posted 11-23-2022 11:11
    Maybe it is about the Process Layer, Main Page, and Recover All logic.

    We generally use a master recovery block on the main page of the process to notify for any unhandled exceptions that may arise on the main page of the process.

    If I was of assistance, please vote for it to be the "Best Answer".

    Thanks & Regards,
    Tejaskumar Darji
    Sr. Consultant-Technical Lead

  • 4.  RE: What is master recovery?

    Posted 11-24-2022 11:56
    As Tejaskumar mensions,  Blue Prism best practices would have a main page block on in the process as the final catch of process errors so they can be handled.  This is covered fully in Blue Prism training and in the Process Templates available in the Developer Jumpstart area of the portal.

    There is also a lot more to think about in terms of recovery that you may be thinking about,  most importantly the VDIs themselves - what does your technology do if a robot goes offline,  does another one come up automatically to replace it with the same robot name and IP so that it can be used identically as the one that has gone?   Is there built in restart routines and automated checks for robots not performing well?

  • 5.  RE: What is master recovery?

    Posted 11-30-2022 14:26

    Hey Sahil,

    Typically Blue Prism follows two types of exception handling best practices. Frist, sub pages will have retry loops, These typically will limit to three retries.

    Then on the main page, you don't want to do a retry loop again, since that could multiply the exceptions that bubble up. Instead, you have what you could call a "Master Recover" stage that will record the exception, check to make sure it's not a duplicate, and then move on to the next item of work:

    Hopefully this is what you are referring to and helps!

    Lou Bachenheimer, PhD
    SS&C Blue Prism
    CTO, Americas

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