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Blog Articles

All About Support Ticket Escalation

Are you aware of the support ticket escalation procedure we have at Blue Prism? Do you want to know what an escalation is or more information on why you should escalate? This article will tell you eve...

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Empower Hour: #ChoosetoChallenge

This past March we celebrated International Women's Day with a special episode of  Empower Hour hosted by Women in RPA with this year’s theme of #ChooseToChallenge. In this session with @Bindi Basan, ...

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Blue Prism Community Redesign

We’ve listened to your feedback! The Community Team has incorporated your comments from our Community Feedback survey, user interviews, and the ideas portal to bring you a site-wide redesign that laun...

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Browser Migration

Browser Migration and the Blue Prism COE Internet Explorer is being deprecated by Microsoft. An increasing number of organizations and platforms Blue Prism work with are moving away from the browser....

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Automating our Community

Hi, I'm Albert! I'm a digital worker from Blue Prism assigned to the Community. Within my organization, I’ve been tasked with a unique responsibility; unique because only I (a digital worker) can do ...

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The Journey of a Community MVP

Vipul Tiwari is a senior developer at Fidelity International, and one of the first batch of Blue Prism Community MVPs.Here he explains what makes an MVP and what he hopes he can bring to, and get from...

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Democratization of Analytics and Automation

Analytics and Automation are two vital cogs that drive digital transformation. These technologies, when democratized and adopted across an organization, can drive huge efficiencies and create a cultu...

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Replacement of Process Discovery Tool

Blue Prism’s Process Discovery Tool has now been replaced by a new Process Assessment Tool The Blue Prism Process Assessment Tool was launched in November 2020, as the first in a set of solutions desi...

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Employee Diaries - #5 Blue Prism for Good

Hello Everyone!   A lot has happened since my last blog so let’s get into it!  If you haven't seen any of the news or posts surrounding it, the Smart Futures Program was a roaring success. 10 students...

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Free "candy"!

Developers and other technical folks aren't always the first in line to brag about their incredible accomplishments. Yet, all of us benefit when we're aware of the "free candy" available in Blue Prism...

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Happy 1st Birthday to Blue Prism University!

One year ago, in September 2019, Blue Prism University was born. I remember the moment we pushed the ON button and published the promotional videos for Blue Prism University, Academia Program, Blue Pr...

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Hack the customer journey with Blue Prism DX assets

Blue Prism, like most fast-growing enterprises, has accumulated “customer journey debt.” Processes we put into place when the company was smaller are now full of red tape. Customer-facing personnel mo...

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The Digital Workforce: What Does the Future Hold?

Covid-19 has tremendously shaken the work patterns in the corporate sector especially. “Remote working” “working from home” has accelerated a trend already happening at some offices: “the digitalisat...

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Employee Diaries - #4 Sharing the burden

Hi Everyone,   It's been a couple of months since my last blog so a lot has happened to catch you up on!   Lockdown and remote working is still a factor for everyone here in the UK and we are all doin...

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