error while activating license activation code

[jeetendranavgi1]

hello there blue community help me resolve this error message , i am not able to generate licence activation code when i paste activation generate code , i tried 3 times with no luck i get the error as displayed on screenshot ,

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jeetendra navgikar
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[chris.strong · Accepted solution]

Hello,

Error 0x802 indicates that the license has previously been activated.  A Blue Prism Trial (or Learning Edition) license can only be activated once.

If you haven't previously activated the license, then I suggest you forward the license email you received from one of our Digital Workers to our support team via support@blueprism.com and they can confirm and advise further.

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Chris Strong
Product Manager
Blue Prism
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[BorisLudwig]

Very strange. The database was suddenly corrupt: "SQLLocalDB.exe is invalid". So I wanted to install BP again. But this is not allowed. I have to ask the support, if it will allow me. I spent a whole day trying to get this software run.

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Boris Ludwig
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