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Capture v3.2 Exporting to .docx fails

RuthAllen
Level 2

‎16-08-23 11:36 AM

Hello When I export to .docx I get a red ! flash up and it doesn't create the export- It is a long capture but no decision added - in fact it is totally unedited in the capture app - It will export to other options just not word and I'd like it for my PDD

If I do a simple capture that works fine - Are there restrictions on numbers of pages exporting or any other known reasons this could happen?

Many thanks Ruth

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Angelo.Carcagno
Staff
Staff

‎16-08-23 08:55 PM

We may need some more information or screenshots to get a better picture of what is going on. I have added the known issues for your version of Capture in case that may help your situation but if not I would suggest opening a ticket with Blue Prism Support support@blueprism.com. This way they can gather logs and anything else to help find the root cause of the issue. 

3.2 known issues : (blueprism.com)

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