Connecting to Exposed Objects From Appian 6.9 vs 6.5

[jessiebrooks]

I'm having trouble with an appian plugin for connecting to exposed process or objects in blue prism.  

Normally I would be posing in the Appian Community forum but I need to understand if there have been any changes or configuration concerns between 6.5 and 6.9 of Blue Prism.

When I try to connect to an exposed object from Appian I get an error message indicating that blue prism returned  401 - Invalid Credentials.   This only happens when I point the plugin at the new installation of Blue Prism version 6.9.   The credentials are the same, the network setup is the same the authentication methods and application setup is the same.  The only difference is Blue Prism Version.  Appian has information on connecting with Blue Prism in their documentation that mentions 6.2 -6.8  Which leads me to question  what is different in 6.9?




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Jessie Brooks
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[ewilson · Accepted solution]

@Jessie Brooks,

When you enter the username, for the basic auth, are you doing so in UPN format (ex. jdoe@example.com)? If not, please try using the UPN format of the username and see if that works for you.

Cheers,
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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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[jessiebrooks]

That did it!    Both in Postman and In Appian.  Thank You!

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Jessie Brooks
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[ewilson]

Glad to hear it worked for you. Sorry it took so long for someone to pick up on this though. 

Cheers,

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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