ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to Exce

[MobashirMd14]

Hi All,

I am getting below error in BP where bot is trying to forward emails. In some cases its working fine.

I need suggestions on how to fix this issue.

ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to Exception Type : Internal and Exception Detail :Could not execute code stage because exception thrown by code stage: The operation failed. at the Stage : Clear any Set Category for Item

[david.l.morris]

What object are you using? MAPIEx or MS Outlook Email VBO or other?

[MobashirMd14]

Hi David,

I am using MS Outlook Email VBO Extended object and using action "Set Category of Item".

BP Version is 6.9.1

Because of this issue many cases are failing in production.

Thanks,

MobashirCodeErrorInput Parameters