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Where to download all Blue Prism products.

If you're looking to download an SS&C Blue Prism product, you can find a link to the download page in this list.  Click the link, scroll down to accept the EULA and select the version you wish to download. SS&C Blue Prism Enterprise: DownloadSS&C Blu...

Michael_S by Community Team (Retired)
  • 1459 Views
  • 8 replies
  • 13 likes

Resolved! Can't establish connection between client and server

Hello,I've been trying to log in to the Blue Prism Client, but this window appears, and nothing happens.Just to clarify:The BP Client is running on Windows 11 23H2.The BP Server is running on Windows Server 2022.The required ports are open.I've delet...

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Work queue

Hi,Am trying to get the number of exception items from BP queue with particular string under the Tag value using Get Report Data under the work queue object.The Tag value is not unique and I am trying to pass it as query. Please let me know how to pa...

Resolved! Decipher Page Count

Hi Everyone, I was wondering about the fair usage limit of 4000 pages. Does it count as in how many pages of the file once we loaded it into Decipher, or does it count after the file was completely processed?Also, other than retrieving the page infor...

KeiChun by Level 3
  • 1433 Views
  • 2 replies
  • 2 likes

Listener crashes - KERNELBASE.dll

Hello,hopefully someone has an idea.Listener starts normal. No errors. Connection established. all fine.During the process run listener crashes and after for sure the process as well. Any ideas?   Faulting application name: Automate.exe, version: 6.7...

CKOMORO by Level 5
  • 3678 Views
  • 9 replies
  • 0 likes

App server config file location

Where can we find the config file for the App server?I believe the name of the file is ApplicationServer.Config.xml located somewhere in the BP directory but could not locate it.------------------------------If I was of assistance, please vote for it...

Blue Prism 7.4 'Command' has no implementation

We just upgraded to version 7.4 in our test environment.  When running a MS Edge process, am trying to verify main window after launching URL, but getting error 'command' has no implementation.  Has anyone encountered this and know how to resolve?  T...

SHo by Level 3
  • 2154 Views
  • 5 replies
  • 0 likes

Error on Choice Stage, cannot compare unknown

Hello I have a temporary collection that gets populated when the bot runs, it then goes to a choice stage and it follows the path depending on the values from that temporary collection, I don't want to predefine the fields on that temp collection as...

Resolved! Connecting to a MariaDB

HelloAs I understand it, Blue Prism per default only connects to MSSQL. Is there a way to connect to a MariaDB?

mroemer by Level 3
  • 1488 Views
  • 2 replies
  • 1 likes

Disable Logging of Sensitive Data

I am facing a challenge where I need to ensure data is not being logged when the process is running.While this seems straight forward, the steps followed so far do not seem to work.Situation is the process will read data from an Excel Spreadsheet and...

jgregor4 by Level 6
  • 3169 Views
  • 6 replies
  • 10 likes