Screen lock out causing foreground issue

[MadicetySunil_K]

Hi All,

We are working on BP 6.6 version, also we have login agent installed with SAS functionality, Currently we are facing foreground issue whenever we run the process after some idle time.

Is there any product capability to check the process status and refresh the screen/wiggle mouse after set period of time.

Is it possible to use surface automation techniques or similar in order to simulate a mouse click or keypress. have any of you come up with similar designs.

Regards
Sunil

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Madicety Sunil Kumar
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[zdenek.kabatek]

Hi, 

it is not clear whether the locking of the screen is during running process or in between ending one process and starting the other one. If the latter one then part of Login Agent VBO is action Lock and Unlock screen. Can you use it?

Regards,

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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[John__Carter]

Best practice is to disable screen locking/power saving etc. However, if that isn't possible then you can try workarounds to keep the screen active - one example is to attach to explorer.exe (Windows desktop) and periodically do something like open and close the Windows start menu.

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John Carter
Professional Services
Blue Prism
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[kkazantsev]

we used to run Control Room on one of big monitors and to avoid locking, used vbscript added to startup folder.
https://stackoverflow.com/questions/4457907/how-to-prevent-auto-locking-feature-of-an-xp-machine-using-vbscript

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Konstantin Kazantsev
Solutions Architect
Church and Dwight
America/New_York
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[AnshulJhalani]

Hi,

there are few solutions that I have applied for the issue of screen getting locked out;

1. Update security policy for Bot Machines (NOT RECOMMENDED): by requesting IT security team relax norms for bot machines in sleep and screen lock time.

2. by Using third party application or code to send key strokes to make screen awake during processing (NOT RECOMMENDED)

3. By using login agent (HIGHLY RECOMMENDED)
HOW to implement this:

have screen lock out check implemented based on time for example: after every 15 minutes send the screen lock command and login commend. This will add 10-15 minutes of processing but with proper checks implemented foreground issues occurrence can be reduced.

I have implemented the above solution for a process running for almost 3 and 1/2 hour without failing and with 100% accuracy.



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Anshul Jhalani
Developer
Self
Asia/Kolkata
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