Session Inactive Pop Up

[AbdulRahman]

Hi,

We have a website which throws a pop up if the website is idle for 4 minutes. If we click on Continue then we can proceed with normal operations but even this pop up exists for a max 10 sec and then website logs out .

When we do the operations manually we are not getting the pop up. But when bot is performing operations the session inactivity occurs. To avoid that we are using AA mode ,global mouse clicks but even though we are facing the pop up. Before we capture the pop up(some times we are able to handle it) the website logs out.

Any suggesions on how to avoid this pop up?

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Abdul Rahman
Specialist
HCL
Asia/Kolkata
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[Jared.Rumball]

Hi,

Try using a Global Send Keys Events (GSKE) action within the application in some way. The GSKE action operates at a lower level than Global Send Keys (and I presume Global Mouse Click) and so may be enough to make the application register the activity.

Otherwise can you force a refresh of the web page (if that doesn't mess with the application state)?

Regards,

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Jared Rumball
Q4 Associates Ltd
https://www.q4associates.biz/
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[AbdulRahman]

I'm entering a RIght Key after every activity. Can't refresh the application as it will log out the user from application. Instead of right key do you want me to try some other event like 'enter'?@

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Abdul Rahman
Specialist
HCL
Asia/Kolkata
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