Storage Location --> File Uploaded

[AmbrogioCrivell]

Hi,
i m trying to understand where the uploaded files by form interact request are saved.
Specifically, i looked for into db about a table that could contain some information about the file, but without success.
The only useful information is the URL that communicate Blue Prism into the collection after the file is correctly uploaded.
Into the BluePrsim's guide, the only reference i found about it is:


So, where the uploaded file are saved specifically?

Thanks for the answer,

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Ambrogio Crivelli
RPA Developer
Accenture
Europe/Rome
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[salman_shaik]

Hi @Joe Farr

1. If i understand correctly the user (for example user1) who uploads the file and submits the form in interact only have the access to navigate to the link provided, no other user can't navigate to the link. Is this you are trying to convey?
2. No, if a user uploads a file through Interact (At different Geography) and i want to access it from my VM (Located at different Geography) without logging into Interact how to do that?
3. If a user uploads a file through Interact (At different Geography) can i use the same Download File action in my VM (Located at different Geography) for downloading the file to my local drive?

Can you please clarify this for me.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Salman Shaik
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[joefarr]

Hi Salman

A human will not be able to access the file any other way than through Interact. Interact stores the file in the File Service which is a database hosted on the Application Server where Hub and Interact are installed.

A Digital Worker can access the file using the download file action regardless of geographical location and copy it to a location you specify, which can be your local VM, and the human would be able to access it from there. 

If you're looking to transfer a file between human users there are two options

Option 1 - user1 uploads file to Interact form -> Digital Worker receives the submission and Raises Submission to user2 -> user2 logs into Interact and the new submission and clicks download. 

Option 2 - user1 uploads file to Interact form -> Digital Worker receives the submission and downloads the file to specified location -> user2 goes to that location to see the file. 

To clarify, there is no way that user1 or user2 can use the link to the file in the File Service to navigate there directly. 

Hope this helps!

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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[salman_shaik]

Hi @Joe Farr,

Thanks for your detailed explanation.

As you said the file will be saved in a File Service DB where the human can't navigate to the link directly. But as i can see in this same discussion thread screenshot is attached where we can see the self-serve, self-serve-private folder is visible. Just want to know how Ambrogio able to navigate to the folder manually?

Screenshot is attached for your reference.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Salman Shaik
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[joefarr]

Hi Salman

It was possible to see the folders on the Application Server in older versions of Interact but isn't any longer. The self-serve-private folder was restricted also so it wasn't possible to access the uploaded files it contained. 

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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[salman_shaik]

Hi Joe,

Thanks for your clarification.

------------------------------
If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Salman Shaik
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