Product Forum

Memory not cleaning up after object ends

Hi everybody, We're having some issues with memory running my process. We've already implemented all the recommendations BP made in this article: http://portal.blueprism.com/customer-support/support-center#/path/1141009962. Also, we took in count ...

Accessing Files from Linux

Hello, I would like to know whether blue prism can access files from linux environment. If so, is it the same way we access the windows files or different way. Thanks, Abhilash

Process terminating with out generating logs or red cross mark in session log

Hi, One of our process is terminating frequently. When we check the session logs it's showing red cross mark in the log . Any one faced this issue earlier. Any idea why this is happening? Thanks Prajyothi

OCR and Underlined text

Hello, We are using the Read with OCR tool in Blue prism version 5 but are having some trouble reading words that are underlined. The underlined words touch the line, so there is not a gap between the word and line; which I think is the issue as we...

Unable to read single character with OCR

I have set up a basic object with the calculator to practice/test the OCR functionality. I have created a region over the results screen and configured the appropriate font. When I read this region with OCR it only works when there's more than 1 cha...

Process stops running but does not Terminate

Hi all, We have very recently started experiencing an issue with processes running through Control room are in a status of €œRunning€, but when you check the log ( whilst running ) the log has stopped recording any actions, and if we remote log ont...

Is there any VBO that can create a random password?

Hi all! I'm trying to improve a solution, the organization is requesting for a bot that can create and change the password of a target system. as the subject said, Is there any VBO that can create a random password?

Code Approved indicator

In my organization we have something called "code review" and we need to document that it was performed as it has become a control inside the company for safety measures. The way we chose to document is via a digitally signed e-mail for segregation o...

UIA Automation Button Click fails in Unattended mode

Hi, I have used a UIA Mode for Clicking a button in windows application. The click work fine in attended mode but when we are running the bot in unattended mode, the Global Click Centre fails. The element I am spying is only identified in UIA mode(...

Save attachment / MS Outlook Email VBO

Hello, I save email attachment using - MS Outlook Email VBO / task *save attachment*. While saving attachment I want to rename the file in order to prevent from name duplication. The file name stays unchanged. Could you please Support here?

Accessing Cyberark vault

Hello, Our client has user ID's stored in Cyberark vault. Any ideea on how to get those credentials ? Thanks, George

unable to spy element in region mode of Citrix based app

Hello folks, BP not responding when attempting to spy an element in region mode of a Citrix base application. No region editor is opening. And after some time BP is sending the following error: " System.ApplicationException: External AppMan reader ...

Filter a 'List of Files Names' Collection by a Date ( Filter Date)

ToDate([All File List.Last Written]) >= [Filter Date], does not yield logical results. How do you use date in comparisons ? ( See details attahed)

Blue Prism unable to connect to database

I am having problems connecting to a database on a different machine even though everything seems to be working fine. Please check out the screenshot attached. Thank you all for your ideas! Viktor

Appman64 error when spying Oracle SQL Developer

Hi, I am pretty new to Blue Prism and I am trying to resolve an error we are getting when we try and spy on Oracle SQL Developer. As this is a Java program we have Enabled the Java Access Bridge, however when we try to spy java elements in Oracle SQ...

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