HTML mode - app modeller

[SamLima]

while hovering by mouse on the elements in order to spy it, the frame box is not appeared in the exact place

I'm in HTML mode

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Sam Lima
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[Neel1]

Hello @SamLima

Please can you share some snapshots to you problem.
also, please go through the below link as well which talks about hovering .

https://portal.blueprism.com/customer-support/support-center#/path/Automation-Design/Application-Integration/Active-Accessibility-Spy-Mode/1191955332/How-do-I-hover-my-mouse-over-an-Object-in-Blue-Pri...
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Neeraj Kumar
Technical Architect
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[SamLima]

Hi @Neeraj Kumar

I'm trying to take a screenshot for the problem but the curser is not shown in screenshot 

but If I want to spy username text file I need to put the cursor somewhere else rather than the box

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Sam Lima
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[devneetmohanty07 · Accepted solution]

Hi Sam,

This usually happens due to incorrect resolution being set in your desktop as what Blue Prism would need to properly identify such elements. For my laptop the below resolution works as my laptop screen is of the same dimensions:


Also, ensure that the size of text, apps and other items is set to 100%.

Moreover, ensure that the browser resolution set at your machine is at 100% as well:



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Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

Regards,
Devneet Mohanty
Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
Wonderbotz India Pvt. Ltd.
Blue Prism Community MVP | Blue Prism 7x Certified Professional
Website: https://devneet.github.io/
Email: devneetmohanty07@gmail.com

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[SamLima]

Thank you so much @devneetmohanty07 ​

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Sam Lima
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