*Please note: this AMA took place back in March 2021, this is just a recap post. This was our very first AMA we held on the Blue Prism Community, and we had lots of great engagement from both our Community users and the CoE team. We've now compiled the key questions and answers all in one place here - but if you want to read the original thread here's a link: [March 30] Ask Me Anything - Benefits, Visualizations and Reporting
- @Synne Gustavson
A. Blue Prism has several reporting options available to help you and your organisation represent the value delivered by work items, these include:
A. A web based control room and increased analytics in the native enterprise product is certainly in the minds of our product team, and on their roadmap. I've let them know about your question, so hopefully you can get a more detailed follow up as I can't speak for their roadmap timelines. An immediate solution if you are servicing customers could be to suggest them to Blue Prism Cloud and their Hub offering, it does offer enhanced capabilities to the native product.You could also look at data gateways or logging utilities if you wanted to use a third party software to achieve this; for example internally we been using Splunk since 6.4 to provide insights into business critical processes for our business users. - @James McLintock
A. Browsers and Blue Prism is always at the forefront of many of our developers minds; both RPA developers and our product developers internally. In regards to rolling out backwards compatible support, that's one for our Product Managers who will be made aware of your questions.My immediate question back would be though - why are you using the UI? We have an extensive suite of connectors for SalesForce on the DX - find them here. Internally, we use SalesForces and with the API and their query language we are yet to find something we couldn't automate utilizing it. - @James McLintock
A. Nice question, HTML and Blue Prism often don't play as expected.Now, I can't see an issue with Luis Lopez work in the replied thread. I would ask as to why you can't just attach the excel or possibly convert to a standard HTML table as a workaround? The former seems logical, the latter annoying but a workaround none the less. If none of those work, then let me know.- @James McLintock
A. As for inserting images, I've always found success with png's personally: attach the file as you've done and then reference with some HTML like the following "<br><img src="blueprism.png"/><br>".- @James McLintock
A. Blue Prism has several options available to help you produce reports and visualize the impact that Blue Prism processes are having on your organisation.
A: As mentioned above the primary native option is to utilize the analytics space within Blue Prism where you can customize your dashboard tiles and add new ones. Please see below for useful links that explains how to utilize it.
Another options is using third party BI providers such as Tableau, Splunk or PowerBI with data gateways that allows users to push log data within processes to external reporting systems. Link for more information: https://bpdocs.blueprism.com/bp-6-9/en-us/Guides/data-gateways/dg-introduction.htm?tocpath=Guides%7CData%20Gateways%7C_____0- @Synne Gustavson
It's clear that Benefits, Visualization, and Reporting are hot topics that have a lot of interest from our userbase. Hopefully the knowledge shared in this session will help you in your journey towards articulating the benefits Blue Prism brings to your organization over time.
Thank you all for the questions, and to our experts for taking time to provide detailed and well thought out answers on the Community.If you have any further questions on the topic - please post on our Blue Prism Product community where community members will be ready to help you answer your queries.Many thanks.
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