04-05-23 09:44 AM
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Alizée L.
Senior Customer Success Manager
SS&C Blue Prism
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04-05-23 05:59 PM
@Alizee I am not qualified to answer but I wanted to let you know that I LOVE this and I encourage everyone to jump in here and share your past experiences, advice and gathered best practices 💙
Also,
MAY THE FOURTH BE WITH YOU!
04-05-23 06:50 PM
Hi @Alizee
With my experience answer for one of your 3 questions is as follows:
How do your treat user accounts vs. system accounts for password management?---> There's a practice that we used to follow for resetting a credential before it's expiry, an automated Blueprism process that sets up the password for the machine account (if the process of resetting doesn't have cognitive decisions to be made for instance without captcha) will reset the password both in credential manager and in the application. As we have the flexibility given by Blueprism to customize the number of characters, casing, special characters to be present in the password while generating the password can make the password to one of the best complex levels.
Also, we can set expiry in credential manager to the freshly created ones, this will make sure that the password is expired or invalid in future there by calling the auto generate process when this condition is met or when we encounter the change password window.
Another way of managing credentials by one of the clients that I worked with is, client used to have a third party application where in they maintain a repository of the credentials and then API access to specific credential in the repository is provided to the machine user. Whenever there is a password expiry window popping up a notification is sent to reset the credentials. Having this separate layer by the client will make sure that there's no breach from RPA end.
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Babjee Vangipurapu
Senior RPA Developer
Wonderbotz
India
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09-05-23 03:57 PM
This is a complicated topic - might be worth scheduling a meetup, google meet, zoom, teams call.