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Error - Failed to launch application - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide.

MarinaDutta
Level 5
Dear All,

My Chrome has BP extension but still while launching the browser I am getting the following error. I tried uninstalling Blue Prism and installing it again with advance Installer checking all the browsers.Also my Application Modeler is getting hanged.

My Chrome version is Version 98.0.4758.102 (Official Build) (64-bit)

Blue Prism 7.0.1 Browser Extension7.0.1

Blue Prism Version:  V 7.0.1

24520.png
Thanks &Regards,
Marina


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Marina Dutta
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5 REPLIES 5

MohammadNaveed
Level 4
Launch Chrome browser manually and see BP Chrome Extension is showing or not and how much time its taking to reflect on Chrome after launching the Chrome.

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Mohammad Naveed
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Hi Naveed,

I tried to launch chrome browser manually and it is launching. Also the BP  extension is showing.

24512.png

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Marina Dutta
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@Can you restart the machine and try once.

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Chaitanya K
Asia/Kolkata
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Myself and mycolleague,both are facing the same issue .
I checked both blueprim and google chrom extension version. Both are same .
I am using windows 8.1 and my colleague is using windows 11 .
The chrome version is also 100.

i restarted my pc and installed blueprism several times.But still same issue .Please help

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Ashis Sahu
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Hi Ashis,

Were you able to resolve the issue, if yes would appreciate it if you can share the solution, we are also stuck with the same issue



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Priyanshi Chauhan
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