We are leveraging Tags within a process to update information, but our functional area is requesting that report item Tags are limited to ONLY specified Tags as designed in the process for certain conditions.
It would appear that there may be some internal coding with Blue Prism wherein any Exception condition results in an automatic Tag application to the offending Work Queue item (such as "Business: This is an exception condition" or "System: The requested resource could not be located", etc.)
As our Work Queue report contains columns to report Exception reasons and conditions, this information is completely unnecessary, and we wish to remove tagging of items with this data so that ONLY designed/prescribed Tags are present.
Is this possible?? If not, I'm assuming the recommended methodology to "correct" this would be utilization of automation to review Tags of any given Work Queue item and effectively filter out and remove any/all tags that are "internal" in nature??
Thank you kindly for your time and consideration!