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RobertRoginer
Level 6
Status: New

The "Mark Exception" action automatically creates a tag if the Exception Reason is not empty. The automatically generated tag has the format: "Exception: {Exception Reason}".

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The exception reason often contains case-specific data. E.g., "product 523462 could not be found.". Blue Prism then creates a tag from this exception reason, causing our BPATag table to grow indefinitely.

1 Comment
ScottRobson
Level 6

You could build your Exceptions to not have case-specific data in, but log the case-specific data immediately prior to the Exception occuring.

This way your BPATag table would not have a load of unique values, business users would see the high-level reason it was failing (and you could use this for high level metrics) and the developers could still check the logs for the specific reason for failure.