Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

Latest Discussions

  • Profile Picture

    RE: How can I publish a newly created Interact For ...

    HongJoo Choi , 5 days ago

    Hi, Community This issue has been resolved. I was mistaken to have saved the form but I haven't. FYI, it seems the number of pages and fields in the Forms information appears to be "0" until you properly save the form. Thank you anyway ! ...

  • Profile Picture

    Interact Capabilities

    Hisham Siddiq , 6 days ago

    Hey Community, I'm trying to implement Interact as a workflow solution for my team and I had a few questions which I'm having a hard time figuring out and hopefully some of you can help me with this. Can interact handle attachments with Personal ...

  • Profile Picture

    RE: Using a field with the same Automation-ID on multiple ...

    Joe Farr , 8 days ago

    Hi Tomáš The only other option (in addition to the one you mentioned above by having a field on each page for the relevant information) is to have all the fields on a single page and make them hidden/visible as appropriate. It would be very useful ...

  • Profile Picture

    RE: HUB- Something went wrong issue

    Zdeněk Kabátek , 18 days ago

    Hello, CHOKKAKULA, I looked at errors.txt file and at the beginning I found following message The remote certificate is invalid according to the validation procedure. This is definitely the root cause of your SSL error, however, I am not sure ...

  • Profile Picture

    RE: How to migrate form to another environment

    Zdeněk Kabátek , one month ago

    Hello, Mitsuko, there is an option to export Interact form - usually it is stored in downloads folder on the local computer and then you can import it into new environment. Do not forget to create a business process first as there need to be at least ...

  • Profile Picture

    RE: High Available Environment Hub and Interact In ...

    Abhishek Kumar , one month ago

    Hi Mohammed, Error seems to be related with Blue prism API, have you checked configuration of Blue prism API in IIS, DB and in HUB (while adding DB connection). If its configured successfully you will be able to see the process status in web based control ...

Latest Discussions

  • Profile Picture

    RE: How can I publish a newly created Interact For ...

    HongJoo Choi , 5 days ago

    Hi, Community This issue has been resolved. I was mistaken to have saved the form but I haven't. FYI, it seems the number of pages and fields in the Forms information appears to be "0" until you properly save the form. Thank you anyway ! ...

  • Profile Picture

    How can I publish a newly created Interact Form?

    HongJoo Choi , 5 days ago

    Hi, Community What's the right procedures or configurations to publish a newly created Interact Form? Can anyone check the following setting and let us know what's missing? 1) In Roles and permissions setting, the newly created Form has been ...

  • Profile Picture

    Interact Capabilities

    Hisham Siddiq , 6 days ago

    Hey Community, I'm trying to implement Interact as a workflow solution for my team and I had a few questions which I'm having a hard time figuring out and hopefully some of you can help me with this. Can interact handle attachments with Personal ...

  • Profile Picture

    RE: Using a field with the same Automation-ID on multiple ...

    Joe Farr , 8 days ago

    Hi Tomáš The only other option (in addition to the one you mentioned above by having a field on each page for the relevant information) is to have all the fields on a single page and make them hidden/visible as appropriate. It would be very useful ...

  • Profile Picture

    Using a field with the same Automation-ID on multiple ...

    Tomáš Kocourek , 8 days ago

    Hello, I have an interact form that contains several pages. I would need to display some common information on each page (ID, title, etc) so that the user can always see which ticket they are working with. In interact I am unable to create a field ...

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Credentials , Scheduler , Environment Variable Filtering Mechanism to be added

By: Prathik Jain 2 days ago
It would be very useful if a filtering mechanism for Credentials , Scheduler , Environment varibles are ...
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