Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact Product PageInteract HelpInteract FAQs

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

Latest Discussions

  • Profile Picture

    RE: Interact License Model

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, I think you refer to the old licensing model. Now the licensing works a bit differently. If you purchased license with Production or Business Critical Support Level you are entitled for Interact, Decipher component for free. You just need ...

  • Profile Picture

    RE: Date auto populate in Interact

    Ram Prasad Gajula , 3 days ago

    Hi Tejas, I think it won't possible in current version. ------------------------------ Ram Prasad Gajula Tech Lead EY Bangalore ------------------------------

  • Profile Picture

    RE: Form Approval

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, this is not how it works. When you set up a form to be approved the flow is such that the form content must be approved first and then it goes to Blue Prism queue. Reading what you wrote above you need to do it differently. Keep your ...

  • Profile Picture

    RE: Interact Table capture type

    Zdeněk Kabátek , 3 days ago

    Hi, Tejaskumar, at the current version of Interact it is not possible. Table supports only text values. The only workaround (a bit time consuming) would be to create a paragraph field and design your table standard HTML way. Regards Zdenek ------------------------------ ...

  • Profile Picture

    RE: Move Submission to Review Tab - Not Working

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, I believe it is misunderstanding how the approvals work. You can't move the form to approvals folder as far as I can say. The form must be defined as to be approved and once you fill all the details in the form and hit the submit button the ...

  • Profile Picture

    RE: How to Unlock a Form

    Tyler Brautigam , 4 days ago

    Hi Joe, Has this been looked at further? I am running into the same issue. Thanks, Tyler ------------------------------ Tyler Brautigam ------------------------------

Latest Discussions

  • Profile Picture

    RE: Interact License Model

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, I think you refer to the old licensing model. Now the licensing works a bit differently. If you purchased license with Production or Business Critical Support Level you are entitled for Interact, Decipher component for free. You just need ...

  • Profile Picture

    RE: Date auto populate in Interact

    Ram Prasad Gajula , 3 days ago

    Hi Tejas, I think it won't possible in current version. ------------------------------ Ram Prasad Gajula Tech Lead EY Bangalore ------------------------------

  • Profile Picture

    RE: Form Approval

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, this is not how it works. When you set up a form to be approved the flow is such that the form content must be approved first and then it goes to Blue Prism queue. Reading what you wrote above you need to do it differently. Keep your ...

  • Profile Picture

    RE: Interact Table capture type

    Zdeněk Kabátek , 3 days ago

    Hi, Tejaskumar, at the current version of Interact it is not possible. Table supports only text values. The only workaround (a bit time consuming) would be to create a paragraph field and design your table standard HTML way. Regards Zdenek ------------------------------ ...

  • Profile Picture

    RE: Move Submission to Review Tab - Not Working

    Zdeněk Kabátek , 3 days ago

    Hi, Sahil, I believe it is misunderstanding how the approvals work. You can't move the form to approvals folder as far as I can say. The form must be defined as to be approved and once you fill all the details in the form and hit the submit button the ...

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