Interact

last person joined: 3 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

Interact 4.3 Is Now Available

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Latest Discussions

  • Hi Bruce, Thank you so much for your quick response. ------------------------------ Ram Prasad Gajula Software engineer EY Bangalore +919704497828 ------------------------------

  • Hello, We'd love to hear your feedback on the version of Interact you're currently using. Your input will help us improve the experience of our products. You can access the survey by clicking the following link: https://blueprism.az1.qualtrics.com/jfe/form/SV_beJLtdcusQtBRJA ...

  • Hi Daniel, I noticed you also submitted a support ticket on this issue on which I'd like to share the resolution for others who may also experience this issue. Reviewing event logs provided more details on the issue, in this case the error was: ...

  • Hi Joe, Thank you for the details! Team was able to pinpoint the problem on the Sender email. Was using the same email as the Test email recipient replace it with a different one and was able to save succesfully and received the test email. Thanks and ...

  • The UX team at Blue Prism has been working on designs for a brand new (Blue Prism Cloud) Hub plug-in called Interact Teams . Interact Teams will allow users to create, manage and track their own teams. The main benefit of Teams is the ability to ...

    1 person recommends this.
  • Hi Christina, Good Day ! Thank you for your response. I changed host file and changed bindings in IIS before reinstalling interact, but no luck. Do we need to change anything in ssl certificates? May I know which appsetting JSON file need to change ...

Latest Discussions

  • Hi Bruce, Thank you so much for your quick response. ------------------------------ Ram Prasad Gajula Software engineer EY Bangalore +919704497828 ------------------------------

  • Hi Ram, I think those submissions are designed to be approved by a human being. I would argue if such approval is completely necessary if the bot were to approve the request created by itself. That being said, nothing would prevent you from automating ...

  • Hi All, Good Day ! We have option for create submission in "Utility - Interact API", Is there any action for approve submission ? I saw there is an action for "Move Submission to Approved Tab," but we need to provide "Submission id" as input, ...

  • Hello, We'd love to hear your feedback on the version of Interact you're currently using. Your input will help us improve the experience of our products. You can access the survey by clicking the following link: https://blueprism.az1.qualtrics.com/jfe/form/SV_beJLtdcusQtBRJA ...

  • Hi Daniel, I noticed you also submitted a support ticket on this issue on which I'd like to share the resolution for others who may also experience this issue. Reviewing event logs provided more details on the issue, in this case the error was: ...

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