Interact

last person joined: 10 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

Have you taken a Blue Prism University course? Let us know your thoughts!

Take the BPU Survey today!

Latest Discussions

  • Hi Zdenek, There are a number of websites which need to be resolvable for the functioning of interact, these include all the websites for hub. My recommended approach is to never use the default URLs, as these are only resolvable locally (they are ...

  • Sorry for late response Joe. It really helped. Thanks for your support. ------------------------------ Ravi Kumar Sr Automation Designer Ericsson Asia/Kolkata ------------------------------

  • Hi Marshall The only way to unlock the form is for the user to log back in and leave the form, with or without saving. Unfortunately, there is no way to unlock the form externally within Hub or Interact. I can see the issue that would cause so I'll ...

  • Hi Marshall The new Text Area feature in the next release (v4.4) will be a great way for you to display this information. In the meantime, could you upload it as a file and have the user download it? It might be cleaner than using a single or multiple ...

  • Hi Seema You can't edit the text of a Paragraph field using a Digital Worker, I'm afraid. It can only be done in Form editor. Could you use a text field to convey the relevant information instead? Alternatively, you could have multiple Paragraph fields ...

  • Hi Lindsey You are right, you're not able to change the state of a field based on an Interact rule although you can do it using a digital worker and "Change Field State to....". Leave it with me and I'll look into this further. Cheers ------------------------------ ...

Latest Discussions

  • Hi Zdenek, There are a number of websites which need to be resolvable for the functioning of interact, these include all the websites for hub. My recommended approach is to never use the default URLs, as these are only resolvable locally (they are ...

  • Hi, Rizwan, we tried that and when we changed the IP address binding we can't even login into the Interact on the local machine where it is installed. Regards, Zdenek ------------------------------ Zdeněk Kabátek Head of Professional Services NEOOPS ...

  • Sorry for late response Joe. It really helped. Thanks for your support. ------------------------------ Ravi Kumar Sr Automation Designer Ericsson Asia/Kolkata ------------------------------

  • Hi, There are two things possible, 1. Navigate to IIS and bind that website with the IP address assigned to that machine 2. Use a DNS in your client environment, patching the host file on each machine is a time-consuming thing - although that works ...

  • Hi Marshall The only way to unlock the form is for the user to log back in and leave the form, with or without saving. Unfortunately, there is no way to unlock the form externally within Hub or Interact. I can see the issue that would cause so I'll ...

Polls


  • Quick tips to get the most out of this community

    To keep up-to-date on all the latest news around these products, please click the "Join this Community" button at the top right corner of this page.

    New to the community or just getting started with a problem? Here are a couple of best practices for our online community. 

    Please Do:
    • Upload a profile picture - LinkedIn research shows profiles with a photo were 14X more likely to be viewed!
    • Help each other by asking and answering questions.
    • If a response solves your problem, please mark the response as the Best Answer.
    • Click the "Join" button above to be alerted to new activity happening in this community and any other Communities you are interested in
    • Search for the #quick_tip hashtag and Welcome page to get up to speed with everything you need to know about the Community

Helpful Posts

Recent Blogs

Recent Ideas

Hi All,   As we all know, most of the question or discussions raised by fellow community members are ...
0