Introducing Our 2026 Customer Excellence Awards Winners!
The wait is over! We've reviewed an exceptional pool of talent, and we are thrilled to unveil the winners of the 2026 SS&C Blue Prism Customer Excellence Awards.
View MoreJoin us to hear the latest roadmap update and learn about the exciting capabilities coming to market over the next 18 months! In this Customer Update Webinar on February 2, 2023, you'll hear senior p...
Upcoming scheduled maintenance notice Maintenance of Blue Prism Process Intelligence is planned for October 27th, 2022 at 3pm UTC. Restarting of ECS services will be performed to apply the latest secu...
SS&C Blue Prism is relentlessly focused on helping organizations around the world rethink work, transform experiences and unlock exponential, strategic business value. Through our market-led developme...
Earlier this month we ran our Chorus Ask Us Anything online seminar, in which Chorus experts @EricBradnam @JeffreyGrisenth @kavitha.chennupati @jdsullivan and Hidayatullah Mohammed gave an exciting i...
This release addresses an issue reported against SS&C Blue Prism 7.1. For more information, see the Blue Prism 7.1 known issues. Included in this release: Security enhancements – Resolutions for all...
You can now get detailed insight into your Decipher document training, with brand new key metrics available at Batch, Document and Field Level. In response to a customer request for greater document t...
We were delighted to be joined by product experts @Jo Davison, @robert.nicklin, and @Matt.Williams for a live Community AMA session covering the newly released SS&C | Blue Prism Desktop product. The s...
SS&C Blue Prism 6.10.5 is now available This release addresses issues reported against SS&C Blue Prism 6.10. For more information, see the Blue Prism 6.10 known issues. Also included in the release: S...
We are pleased to announce the release of security patches to address recently identified vulnerabilities. More information on these vulnerabilities and mitigations is available here. Patches are now ...
SS&C Blue Prism prides itself on its proactive approach to application security. Protecting our customers – including their data and systems is paramount as we strive to deliver security excellence. T...
The product research program is a community initiative that opens the door to product research and innovation. It’s a program that allows us to listen closely to what our customers need when they...
Service Assist is a secure, scalable, and unified contact center solution. Through Intelligent Automation, Service Assist enables your contact center team to increase speed, accuracy, and customer sa...
The latest release of Blue Prism Process Intelligence Powered by ABBYY Timeline integrates advanced machine learning in process and task mining and process optimization to help organizations accelerat...
Reduce time-to-automation by up to 75% with the new release of Blue Prism® Capture 3.2 Blue Prism Capture enables your organization to accurately record processes and rapidly generate automation prot...
Intelligent Automation is critical to any organization's growth in today's rapidly evolving world of business. To achieve their goals, many companies are turning to emerging technology for help, most ...
We're delighted to announce the general availability of some very exciting capabilities which will help you do more through intelligent automation, faster and smarter than before. In keeping with our ...
The fastest way to successfully implement Interact. The "Interact Accelerator" has recently become one of our most popular service offerings with customers and partners. For those who don't know abou...
A platform for collaboration between employees and their digital assistants Blue Prism Interact can be leveraged for a range of use cases, not just in the front office, but pretty much any process th...
Announcement from: 5-13-2022Google (Chrome) and Microsoft (Edge) have announced that they are changing the way third-party browser extensions are supported. On January 1, 2023, any browser extension t...
Announcement from: 02-24-2022On Thursday the 24th February, we will release for General Availability (GA) Blue Prism Capture v3.1 on the customer portal. Capture automatically defines a business proc...
Announcement from: 11-15-2021 Blue Prism Capture 3.0 is available at no added cost to all Blue Prism customers. Want to check out the latest features? Download Capture 3.0 from our customer portal t...
Announcement from: 11-12-2021Blue Prism and Amazon Web Services (AWS) has announced a global, multiyear strategic collaboration agreement to transform how businesses provision intelligent automat...
Announcement from: 10-08-2021With ALM 4.4 comes the capability to export a process from Capture into an ALM Process Definition. With that in mind, here is a reminder about all the great features in A...
Announcement from: 08-25-2021We're delighted to announce the availability of Blue Prism Decipher IDP 1.2 on-premise. Access new functionality that supports additional business use cases, as well as im...
Announcement from: 06-03-2021Blue Prism's journey to the cloud continues with of Blue Prism Service Assist for Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact cent...
Announcement from:05-27-2021Interact Version 4.3 introduces changes to the product, as well as to the Hub installer. These updates are based on customer feedback and are designed to give more options,...
Announcement from:05-26-2021Your ability to automate faster to and scale automation throughout your business is dependent on your process definition documents (PDDs). Now, Capture version 2.1 delivers...
Announcement from: 04-19-2021 It's been an eventful few months here at Service Assist HQ as we have been preparing for the launch of the latest version of Service Assist - 2021.1 - which was released ...
Announcement from: 02-26-2021We're excited to share the latest product mission, vision and roadmap for Blue Prism with our Customers and Partners.Please join us on March 10 to hear from senior product...
Announcement from: 02-23-2021 Want to see what's coming in Blue Prism? We now have our product portfolio roadmap published on the Blue Prism Portal for you to access at any time. Check it out here: ht...