Hi,
I don't want to get the duplicate records in to the Queue when I run ( actually I have added terminated sessions to the Queue, while running the Queue its keep duplicating .. and have to get them and email..
I am trying to loop them .. but not able to
Thanks in Advance..
Thanks
Leela
I can recommend importing and familiarising yourself with the Process Examples that are distributed alongside the Process Templates.
One of the examples contains an example of how you might check for a duplicate request as you load work into the work queue.
Hi Denis , Thanks for your recommendation , Iam not able to see that process examples.. I am trying to open Process Template 1 (v5) , its showing in xml format,
can you please help on this
Thanks
Leela
Hi, I am trying to use this process template but it is not working for me when I check in control room the same Item IDs are being added to the queue even though they already have been minutes ago.
Hi
I'm not sure about the duplicated items, but you could use ""Is Item In Queue"" action of Work Queues to check if there is a specified item.
Or you could use ""Get Pending Items"" action of Work Queues and make them marked (such as Exception) and then delete them.
Hope it helps.