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Reading grayed-out text from remote client screen

We have been making a solution for automating a remote application which we access through Citrix. As we are using Surface Automation, our only options to read text from this screen are Read text with OCR and Recognize Text. With Recognize Text we ha...

Issue with "Is Item In Queue" Work Queue action

I have an issue where the "Is Item in Queue" action wrongfully implies that 2 keys are identical even though they are not. I investigated this further and it appears that this function does NOT take into account capitalized vs. non-capitalized letter...

how to find and replace text in word document ?

I need to open the word document and then need to find and replace some text. Created a process and used MS Word VBO and created stages as below. 1. Open the document (works fine) 2. Show the document (works fine) 3. Find the text (it finds the text ...

Mainframe app not launching

I am unable to launch the mainframe app on my vdi, I get the below error "Failed to perform step 1 in Navigate Stage 'Navigate1' on page 'Initialise' - Launch failed: Error from ConnectToHostOrSession: Failed to connect to Attachmate host A with an u...

Error in sending mail from Process to Microsoft Outlook

Hi, I have configured a process and have used one action stage in which used MAPIex object to send mail. I have used profile and recipient as environment variables, I have given all the parameters like profile, to, subject and message, but whenever I...

How to achieve multi select for html Combo box in BP

I am having a HTML combo box and I have to select multi values from it using BP, multi values could be selected by holding the CONTROL key and mouse click on that element. I have tried to achieve it as following but it does not work: Step 1: Activat...

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deleting rows from Excel VBO

This is the first time that we are getting an excel file which contain first seven rows as headers so here i want to delete those first 7 rows from excel file and then load it into collection and later on in DB each and everytime. how do i achieve it...

Unable to Write Collection to excel.

I am converting Json to collection using Json utility. After the conversion I am unable to write the converted collection to the excel. I am getting an exception. Exception: "Could not execute code stage because exception thrown by code stage: Memb...

Multiple Selection from a list

Hi All, I am unable to multi select the items from a list. Manually it can be done by holding "Ctrl" key and then selecting the item. But I am facing issue while doing the same through BP. I have tried with Global send keys and Global send key event...

Global Send Key Events Fail

Hi, I am working on automating a website, which I made on local machine and has GLOBAL SEND KEYS EVENT : DOWN which is working fine. But on VMware GLOBAL SEND KYS EVENT like DOWN , ENTER are not working. What can be the solution to it? Why is it no...