There are times when work can get stuck in a process and either be locked to SYSTEM or just plain be stuck. If this occurs, the work has to be manually aborted via a SQL update to the "state" in the WU8 DB table. This either has to be done by a DBA on a non-hosted environment or by our hosting group via a hosting ticket if they are hosted. This will then allow the work object to be aborted so it will show in the Process Monitor Aborted tab to be resumed. It would be nice if the client had an admin type tool to be able to manually abort a work object without having to update at the DB level or open a ticket with hosting to have it done.
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