Make it easier to configure the rules to support Match and Attach of new work entering the system Scenario: Existing Work is in a specific status and/or queue [rendezvous/hold] waiting for some response for some period of time – Hold with Expiration For new work Search Parameters for existing work For a BA/WT with Status and/or Queue(s) – could be include or exclude Global - blank (all Active) Match on LOBs at least one (and/or expression) Target Rule either Relate the Source(s) to Target break original relationship clear original lob fields used to match Relate the Source(s) and advance the Target Work to the “Next Step” (one or more reasons / status changes / steps ... View more

Hi, it would be nice to have more flexibility around font types and font sizes in Interact form design so that we can create nicely looking forms which fulfill UX requirements. Regards, Zdenek ... View more

Currently Blue Prism can only be deployed on an MS SQL Server instances, and the recommended version is Enterprise which comes at quite a high price tag, making it expensive for smaller deployments, and/or smaller companies wanting to use Blue Prism. As the times are changing and a lot of non-enterprise companies are looking to streamline their operations and automate their processes, a high deployment cost (and maintenance) for infrastructure is often viewed as a blocker. This being said... can you please add support for PostgreSQL as well as MySQL databases for the Blue Prism DB Server? ... View more

There is no option to view all the values ​​of an item in the Queue Contents view. Currently you can only see the item key. To be able to analyse the contents of an item, I must start a process and call "Get Next Item". It would be helpful to place a button next to or in the Item Key column that allows you to see the content of the respective item. A list view would be good too, so that you have an overview of all items with the associated item values. Viewing the item's values ​​should be restricted by access rights, as items may contain information that should not be accessible to everyone. ... View more

Currently Blue Prism does not allow to remove all tags for item. you need to remove one by one tag from item.  For example - Item has Tag1, Tag2, Tag3, Tag4 then you have to get all tags then put in loop and remove one by one.  There should be option to remove all tags in one go. ... View more

Currently, there is no option to archive Audit logs/Audit events from the System Manager tab. Over the period of time, this DB table is supposed to grow and the team will need someone from the DB team to run a query to clear this table. Instead, we should have the option to delete/archive audit logs similar to process logs in the System tab itself. ... View more

My client (on 23.x) having the following suggestion on the OA. It is suggest to add the function in OA so that the bank holidays defined in the Holiday table can be used: ... View more

My client (on 23.x) having the following suggestion on the new Process workspace. To indicate whether a Source image is ever being viewed. Usually, there are lots of Sources under the Work object, it is beneficial to the client to indicate if any Source is already opened (by anyone), or the other way round, which Source never being viewed, etc. ... View more

In BPM 23.1 Processor Workspace, the view relationship feature lacks the expand and collapse functionality, making it inconvenient for users to view the entire hierarchy of related works. This issue requires users to continuously scroll up and down to view the complete structure, which can be cumbersome, especially when dealing with a large hierarchy. ... View more

In the BPM 22.1 Processor Workspace User Guide page 39 Clone work items. #5 states (Optional) If the work item being cloned has a parent, you can select the Attach clone to existing parent check box.  I can't think of any scenarios where I would not want the cloned work item attached to the parent. At the very least, I would think it would be the exception instead of the rule.  I suggest defaulting the check box for Attach clone to existing parent to being checked so processors don't have to manually check that box.  ... View more

My client (on 23.x) having the following pain-points/suggestion on the new Process workspace. With browser setup 100% zoom on 16-17 inch screen. The UI already takes most of the space and only capable to display very few Work objects: Regarding Create Work card, it is just capable to display 1 object: Search result (not able to see all data for the card): If zoom = 67%, the wordings become very small (in particular the tagline is hard to read since the size is small and the color is grey): Overall feedback: UI design to accomodate more Work objects. Tagline show in black color Wordings (fonts) be a bit bigger ... View more

My client (on 23.x) comment on the tagline (via Worklist or Search result), do not have sufficient space to display all datavalue.  Currently, they are allowed to displayed up to 20 fields onto the tagline, but the tagline is just limited to two lines, quite often cannot show all of the data. Since client use our Legacy Processor before, they ask is it possible to give them back the table view (as in the Legacy): ... View more

When closing Process Studio or Object Studio, you are prompted to add a change description and save your changes. Sometimes, it's hard to remember what you've changed - or whether you even want to save those changes at all. I would love you to add a "show changes" button to this dialog box, so I can see the differences between the saved version and the version I'm closing. This would not only help me to describe the changes I've made, but also allow me to avoid saving changes that were just made while experimenting. ... View more

If a table in UX Builder has row selection enabled(single or multiple), it should also have the option to mark it as a required field. This will force the user to select a row from the table before being able to continue on. Currently as a work around we have to use a button that calls a UX service to ensure that table.selected has data before activating a second button to actually let the user progress. This adds clicks, is not intuitive to an end user, and creates more services to maintain. ... View more

We have a lot of requests in Interact and our back office aren't working fast enough. And now they are always picking the newest Interact Inbox. We have tried to make them click on ID to take the oldest first. But they forget after some weeks. And now we have requests that never go through. An Inbox that remembers what the last user did will really help our customers to receive faster human-in-the-loop answers. ... View more

Hi, I think that's very important to exposure Process/Objects as API REST, because integrate the RPA solution with modern model microservices architectures. Use Cases/Scenarios: - External Web/App that invoke a process. via API Restful services. Regards, Arturo ... View more

It would be helpful in the future enhancement by  adding version history for App modeller changes. ... View more

Allow the insertion of images in studio as a note stages. For example, while developing an application object, we could place a screenshot of the screen we're interacting with next to the navigate stage. This would facilitate debugging, many times we need to fix an object that was not developed by us and we might not be sure which element we should be interacting with. We could also place an image next to a complex business rule to make it easier to understand. ... View more