License activation failed

Hi Team,I am having an issue while activating my license key on portal.I am getting an error 0x802. It asking to contact customer support. May I know what exactly the issue is here?Looking forward to hearing from you.Regards,Viral--------------------...

Error received during archiving data in blue prism

Hi All,Whenever we are manually archiving data in Blueprism we come across an error pop-up "system out of memory exception"  for few files.Is there any way to fix this? As these files stay in database and occupy memory.Regards,Pranav Dwivedi---------...

Setting DB connection dynamically from Control room

Hey guys,Has anyone worked out a mechanism to dynamically switch the DB connection on a runtime resource from the control room? Any guidance would be very helpful.Cheers------------------------------Sreedhar Panaman ParameswaranSenior Specialist-----...

Check box value (true or false) extraction from a word document

Hi Team,Need your expertise and  help.I have a scenario, where i have to extract check box value (true or false) from a word  document.the check boxes will present in table.By Using MS Word VBO, i am able to get word document table row value as text....

How do you attach to a java application?

I have a java application I created and I am trying to attach to and interact with it without success. I have already setup JAB.If I change the application model and my object so that I launch the java application and then interact with it then every...

Get only specific columns from Excel worksheet to Collection using Code stage

Delete Multiple Columns from Collection using Code stage

Hi All,Can you please assist me with a code stage to delete multiple columns from a collection , the column names can be specified either as a comma separated strings or collection of columns.Regards------------------------------Sufiya S-------------...

Scheduler Delays

​Hi,We have noticed that there is a delay in when automations are scheduled to run to when they actually start running. For example, our Daily Login schedule starts are 6:00am. The first task within the schedule begins at 6:01:22am. Later in the day,...

Evaluate- solutions on searching key words ,unstructured email ,judgement decisions

Hi there ,Need tech solution for below scenario.please respond for each bullet point below inline for solutions on how to implement these technically . We need to 1.Read free flowing emails from end user which are multi lingual (multiple languages (s...

Not able to change value from drop down in chrome application

Hello All,I need help. i am working blue prism  version 6.4.3 and doing automation on chrome application.I  have automated chrome application with browser mode but not able to change drop down value.i have already use select item with send keys but i...

NativeWindowHandle attribute

Hello, I am trying to spy an element with Application Modeller but it has the exact same attributes as another one (except for coordinates). I noticed that using the UI Automation Navigation the two elements have one attribute that differ, and it's c...

Unable to open newly created Process

Greetings all,I created a Process on a newly installed BP but unable to open the process (i.e open the empty canvas). I double clicked on the process but no response and no error message. Please help out on how to resolve it.Thanks in anticipation of...

Web API - Cannot read response from external API (The

Hi all,We are trying to send a file in combination with a XML as a multipart message to an API endpoint over HTTPS using the Blue Prism Web API.We have integrated some custom C# code and provided the correct parameters to the request action. On my lo...

Unable to to login (pw expired) Blue Prism Learning Edition 6.6

Hi Blue Prism,I'm unable to login to the Learning Edition where I believe that the free license still should be valid.A months ago, I succecfully installed and activated Blue Prism Learning Edition 6.6 (BluePrismLearning6.6.msi) and completed 9 of th...