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Resolved! A Number formatted as using a 'dot' for decimal point (XXX.XX) on Excel is INTERMITENTLY read with comma for decimal point (XXX,XX) by Blue Prism.

Hi Guys,We have recently encountered the following issue in on Bot running in Production;A number formatted as XXX.XX (e.g. 913.24) is intermittently read by the Bot  as XXX,XX (e.g. 913,24) - i.e. comma replaces a dot as decimal point indicator.The ...

Unable to start the scheduler from control room

Hi ,Unable to start the scheduler from control room. scheduler is created in control room and scheduled particular time. But scheduler was not started, and I checked in scheduler report also. In logs showing resource is offline and retried 10 times a...

How to resource back to online

Hi,In control room sometime resource went to offline. how to get back to online or idle state in control room.example "not conencted" , "Offline".------------------------------Sornakumar VRPA DeveloperIopex technologiesChennai------------------------...

AMI error occurred in WaitStart Stage 'Wait for document to load' on page 'Loign' - External AppMan reader thread exited before response from query - ERROR

Hi All,When I am logging-in to web application in production got below errorAMI error occurred in WaitStart Stage 'Wait for document to load' on page 'Loign' - External AppMan reader thread exited before response from queryfrom the past one week we d...

Resolved! Get Verified Document no Output

Hi,I'm currently exploring Decipher and I'm stuck at the process 03 Get Verified Documents. Whenever I run Get Next Completed Batch, it gives me a blank output collection; there is no error message whatsoever. I checked my batches and there are some ...

Oledb and SharePoint connection issues

Hi All,I'm trying to connect to a SharePoint Excel file (not a list) via oledb so I can pull the data in as a collection, without having to first download the file to a local drive, but I seem to be cycling through a multitude of errors. (Mapping the...

Machine Learning didn't enhance accuracy?

Hi all,We have set up ML for a Document Type that recently went to Production with a success rate of about 55% (55% of documents had all fields captured correctly by Decipher).Our target threshold is 75%We pushed 1000+ documents through manual verifi...

Reading Sent Items from a shared mailbox in outlook

Afternoon all,I'm struggling to read from the 'Sent Items' folder of a shared mailbox using the existing 'MS Outlook Email VBO'.The VBO happily reads inbox items from the shared mailbox  but when I point the object to the "Get Sent Items (Basic)" pag...

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Resolved! Production VDI is offline in resource tab

Hello all,Please try to provide your valuable comments for this query.1. When one of production machines is in Offline state, what could be the problem?2. When it appears as offline in Prod>Control>Resources, but it is powered on and active when chec...

ResourcePC http communication failed

We are trying to communicate with another resource PC via remotePC http. However, getting authentication failed error even with valid credentials.All we are doing this in order to execute a job on a diff resource PC. Is this the right approach ? Plea...

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Java application Spying issue

HI TeamI am trying to automate a java application. I was able to spy the element using Java mode and when I tried to spy other element in the same page getting the Spying error. I have installed JAB installer and enabled JAB. I think I have done all ...