We believe an upgrade to allow Admin/Design Users to define a Web location for Retrieving Correspondence Enclosures would be extremely helpful. #design #Communications #enclosure ... View more

Specifically we have had requests from users to be able to sort by "Queue" and according to the documentation and support, this is not possible on our end. They mentioned it is possible though by updating a sproc. So it would be nice to get some more options in the Sort By selection or get the ability to select what options we want to have in there. ... View more

  Character limitation affects the in the below 3 ways: 1) client reference field - Client's reference field is longer than the 75 char 2) Unable to upload a document when it's filename is >75 char. 3) When the email subject line exceeded 99 characters, Chorus stops responding.   Request you to remove this limitation. ... View more

When we are generating a letter, it is required to close all the already opened word document on the laptop, this causes major issue as the users refer to multiple word documents at the same time as generating letter.   Request that working on Chorus, does not require closing of all the word documents.  ... View more

Email Capture should create a single MSG or EML source for an attached email with file attachments within a received email.  Email Capture currently creates an email body source for an attached email.  An attachment source is then created for each attachment within the attached email.  As an example, for an email with 2 attachments; one attached email which has an attached Word file and one PDF attachment, 2 email body sources, 1 Word source and 1 PDF source will be created (total of 4) instead of 1 email body source, 1 MSG or EML source and 1 PDF source (total of 3), i.e. see diagrams below.  Under the current design, EQM users are not able to identify the relationships between the email body sources and the attachment sources and have to go back to Outlook to process such emails which means all the compliance control and reporting functions supported by EQM will be removed for those cases. Email received by Capture   Work created by Capture   Work created by Capture with enhancement     ... View more

Our users would like to have displayed the number of items in the queue on the minimized card in Chorus Processor Workspace.    ... View more

Currently, the model name of the created process, presentation flow, automation service can not be changed. The more customers use Chorus, the more inconvenient and confusing it becomes by not being able to change the name. Could you make it possible to change the name? ... View more

Currently the communication function in Chorus can Not detect an e-mail send error. therefore, we can Not execute appropriate follow-on processes depending on the send status using the communication. It seems Send mail function has this ability but Communication is much easier to use and we'd like to have the same ability in the communication, too. We'd appreciate if you make an enhancement in the communication, soon. ... View more

My client (on 23.x) having the following suggestion on the new Process workspace. For the child Sources under the parent Work, suggest to have a new drop down function (action menu on the Work object) to allow user to download all (selectable) child Sources in one go.   Now need to go to HTML CV to save as one by one.   ... View more

Currently the enhanced app modeler allows for users to save attribute sets per spy mode so that custom best practices for resilient attribute selections are easier to follow and faster to spy. These saved attribute sets only apply to the user and cannot be saved for the environment itself to enforce best practices across all developers. Adding a feature to save attributes for that spy mode across the environment would allow users to apply changes broadly and enforce best practices. ... View more

Next Gen Documentation there is no facility to save PDF guide. Also one of the major issues is that no screenshots or snippets are provided in the online documentation, making it very hard to understand the concepts.   ... View more

We have identified a potential risk in the EQM emailing capability which we’d like to mitigate by requesting an enhancement. With regards to emails being sent out via Chorus in the Non-Prod environments during testing, if the user incorrectly provides actual production data (e.g. a client’s email address) there is no system level fail-safe to prevent test case emails from being sent out unintentionally to these parties. We've been advised that it is possible at a process level, but we would prefer this to be configured at an environment level instead as a over-arching fail-safe. We’d therefore like to request that a new field be introduced (possibly in the AWD Configuration Console where the mailboxes are captured). This field would allow us to capture, at a system/environment level, an override email address(es) that will always be used when sending emails, instead of the ones provided in the Chorus work items. Field: Override Email Address Format: semi-colon delimited text values of the email addresses which should always be used when sending emails for that mailbox (e.g override1@email.com;override2@anotheremail.com). in the Production environment, either the field would be left blank, or alternatively you could provide an explicit checkbox to indicate if it should be used or not. ... View more

Hi, We have been rolling our Chorus users to the New Processor Workspace (from Classic and Legacy) and the Screen Image Capture (SIC) feature garnered some excitement, but there was some disappointment that it didn't also include the feature to actually perform the Screen Image Capture itself (unless we've missed something)?  Users therefore have to use the Windows "Snipping Tool" or "Snip & Sketch" and perform that step in those applications and then paste the result in the SIC, making it more effort. It would be amazing if there could be a button directly inside the SIC that provides the same ability.  I'm sure users would find this feature much more intuitive and simpler. Thanks for listening.  Chorus BPM  ... View more

In Document Splitter, all annotations on pages added to new subdocuments or compound documents are preserved, i.e. copied from the original documents.  In some customer implementations, these annotations need to be deleted manually each time a new document is created.  An option on not copying the annotations in creating new documents is required.  The option default (copying vs not copying) should be set at the system level or even at the user level. ... View more

As a user, I want to a rules engine that can: Can handle rules at scale Tech-savvy BA’s can partner with IT to author and maintain rules with min developer involvement Source control and change management to see what was changed and by who, and to test in lower environments API integration Can handle complex rules outside of code ... View more

As a user, I want to be able to “pin” one or more comments so that they always display first. This way if a comment contains important information, it can be seen quickly. ... View more

  Having the ability to export roles and permissions from an existing Active Directory user account and then import them into a Native user account would indeed be beneficial. This feature would streamline the process of managing access rights and ensure consistency across different user accounts. Having this functionality, Blue Prism admins could efficiently transfer permissions, maintain security standards, and simplify user management. It’s a practical enhancement that aligns with best practices in access control. ... View more

Blue Prism v7.3 provides dual authentication feature. Native user authentication. Active directory authentication. It would be very useful to have a functionality, which can help clone an existing Active Directory userid to Native userid, providing the same Roles and Permissions as of the Active Directory userid.   ... View more

Filter functionality is currently set to only one filter per data field/column. We would need functionality to apply AND/OR filtering at numerous levels within a particular data field. For example, if the user works on portfolio's CS_CABSLF and CS_ALPEN then we would like the ability to filter the 'Item Key' data field to be CS_CABSLF OR CS_ALPEN. There should be no limit to the number of levels we can filter a particular field for. Again, if a particular user works on 12 different funds, we would have 12 levels of OR filtering within said column/data field. There is no functionality to move columns around within the view in a different order. We are referring to drag and drop functionality on screen. Column width appears to be pre-defined and user does not have ability to expand or shrink a particular column based on underlying data length. If the underlying value in the column goes out further then the current column width, the UI merely adds '…' and we cannot see the entire value. For example, item key 'CS_CABSLF - 1/8/2024 - Rerun 15014…' or Exception Reason 'Max Retry Reached - GoCheck Ticket 10...' or Tags 'Exception: Max Retry Reached - ...' - there is no ability for the user to see the entire wording on screen within the UI. Ideal solution would be to introduce the wrap text functionality per column. User should have capability to retrigger a process within the Work Queue screen. For example, item key 'CS_CABSLF - 12/21/2023 - Rerun 193554 ... View more