When we went through the initial process of being sold Blue Prism we were told that we could slow down our processes so that our customers didn't necessarily need to know that we were using RPA to work their websites. It was only once we went through the initial training that we were told the only way to do this was to build in wait stages throughout our process. Could we not have a speed slider against the process, like we do in debug mode? For external processes we can then slow it down, but without having to factor in wait stages.
... View more
Context: Mechanism to store encryption key (DB and App server File System) and protecting it from system administrator against misuse. Use case: 1 Currently, encryption key and encrypted data both are stored in db, By virtual of Blue Prism design, encryption key can be stored in database or File System (FS) on App Server. No other option is available. 1. DBA access: We can move encryption key to App server and restrict dba access to app server. 2. Wintel / Blue Prism administrator access: They would have access to App server FS, wherein they also have access to Blue prism database (limited access though) for maintenance activity. This is causing issue.
Requirement:The requirement is to store encryption key in any other tool (like IBM PIM - Product Information Management), where administrator should not have access to.
Use case 2: When user navigates to encryption key using Blue Prism user interface, the log is also not recorded.
Requirement: I believe this is essential for any audit compliance.
... View more
The first page of the discovery tool asks for the reason for automation, and one of the options is 'risk'. This then doesn't appear to be considered anywhere else within the tool or within the prioritisation matrix. Is there a way we can add these in somewhere to add weight to the prioritisation if the process is being automated on the basis of risk reduction rather than concentrating on FTE saving alone? Thanks
... View more
Looking through the vendor provided assets it's apparent that many of them contain published actions, objects, or processes that just won't work. Many of them seem to suffer from really poor in-asset documentation (if it exists at all), unintuitive action definitions for inputs/outputs and flow, and a general absence of any design or code standards. It seems like if there could be some sort of combination of asset "certification" from BP and community feedback/ranking/comment mechanisms it would go a long way toward avoiding wasted time on these.
... View more
I do understand firms trying to sell their services by sharing objects on Digital Exchange. But there are many "Download Links" redirecting to firm's websites where you can get that VBO shown on DE, only if you hire their services. It would be great if Blue Prism can separate them, so that there's completely different Sales and Exchange paths
... View more