The Chorus 'ROS' functionality currently requires that all Chorus users are given access to write and/or delete files from the template directory. PLRE considers this at minimum an operational risk, as there is no way to prevent users from deleting/altering the templates and/or adding further templates which are then available to other users. We would like the Chorus ROS process to remove the requirement for update access to the template folder so that all non-admin users can have only read access. ... View more

We have ~100 resources and it would be very helpful to be able to have filter on the current status of VCI in Schedule. eg to activate the filter to only see resources in status 'warning'.  This is especially helpful since groups/folder as collapsed by default (which I think is an improvement over previous version). And there is no easy way to disable 'starting private resources when BP UI starts' for all workplaces. When activating this filter, all resources meeting this filter should be shown. If necessary, groups should be expanded to make resources visible. ... View more

Can you can include other Asian language, particularly Thai ... View more

Currently there is no possibility to use Microsoft Edge with Office 365 environment MS Teams. Although a separate application, behaves similarly to a web browser because its framework is built on the Chromium engine, which tightly integrates with Edge. Due to this integration, BP-D blocks interaction with Teams to prevent interference, as Teams uses several web-based functions. The ideas is to allow using the whole Microsoft environment during the Desktop process running. ... View more

As suggested by the client, they are looking for an extended feature that allows users to select multiple sources under one work to create relationships with other work. This feature can significantly enhance their daily operations because the business requires multiple work to be shared with the same source. ... View more

How can we change the setting for encryption of Email username and password? Currently when our app is connecting to email exchange server for emails it is connecting in plain text(username, password), that is in the logs of email exchange server have the id and passwords for our email boxes in plain text. We are not sending them in encrypted manner. Our application sends the username and password to exchange server with plain-text, readable format. So, is this something that we can configure from AWD console? The solution last time vendor provide for tls1.2, adding runtime parameters does not seem to handle this case. We might need a different solution or guidance to fix this issue. The Support told us that Chorus development reviewed this issue and said there isn't a setting that drives encryption for email username and password. The functionality currently does not exist. To add the functionality is considered an enhancement.  ... View more

We have discovered if a user-initiated Chorus work object search is taking some time to return results, the user might again select the Search button resulting in further lookup request being initiated.  Because multiple long-running lookups can then eat up a lot of system resources it has resulted in wider performance/stability issues for other users, impacting the business and reputation of the system.  Although a spinning wheel is displayed the Search button control does not get disabled upon being selected, which would stop this issue from arising.  Please could this be considered for a future enhancement request?  Many thanks. (See INC1402966 for additional context.) ... View more

We believe an upgrade to allow Admin/Design Users to define a Web location for Retrieving Correspondence Enclosures would be extremely helpful. #design #Communications #enclosure ... View more

Specifically we have had requests from users to be able to sort by "Queue" and according to the documentation and support, this is not possible on our end. They mentioned it is possible though by updating a sproc. So it would be nice to get some more options in the Sort By selection or get the ability to select what options we want to have in there. ... View more

  Character limitation affects the in the below 3 ways: 1) client reference field - Client's reference field is longer than the 75 char 2) Unable to upload a document when it's filename is >75 char. 3) When the email subject line exceeded 99 characters, Chorus stops responding.   Request you to remove this limitation. ... View more

When we are generating a letter, it is required to close all the already opened word document on the laptop, this causes major issue as the users refer to multiple word documents at the same time as generating letter.   Request that working on Chorus, does not require closing of all the word documents.  ... View more

Can we spotlight, tag or favorite a document we want to see at the top of the list?   Every time user opens a case to review a particular document, e.g. Worksheet or Payment Summary, they have to go through many non-relevant documents. Request to provide a way to bookmark a few documents on the case, which is visible to all the other users as well.     ... View more

Email Capture should create a single MSG or EML source for an attached email with file attachments within a received email.  Email Capture currently creates an email body source for an attached email.  An attachment source is then created for each attachment within the attached email.  As an example, for an email with 2 attachments; one attached email which has an attached Word file and one PDF attachment, 2 email body sources, 1 Word source and 1 PDF source will be created (total of 4) instead of 1 email body source, 1 MSG or EML source and 1 PDF source (total of 3), i.e. see diagrams below.  Under the current design, EQM users are not able to identify the relationships between the email body sources and the attachment sources and have to go back to Outlook to process such emails which means all the compliance control and reporting functions supported by EQM will be removed for those cases. Email received by Capture   Work created by Capture   Work created by Capture with enhancement     ... View more

Our users would like to have displayed the number of items in the queue on the minimized card in Chorus Processor Workspace.    ... View more

Currently, the model name of the created process, presentation flow, automation service can not be changed. The more customers use Chorus, the more inconvenient and confusing it becomes by not being able to change the name. Could you make it possible to change the name? ... View more

Currently the communication function in Chorus can Not detect an e-mail send error. therefore, we can Not execute appropriate follow-on processes depending on the send status using the communication. It seems Send mail function has this ability but Communication is much easier to use and we'd like to have the same ability in the communication, too. We'd appreciate if you make an enhancement in the communication, soon. ... View more

My client (on 23.x) having the following suggestion on the new Process workspace. For the child Sources under the parent Work, suggest to have a new drop down function (action menu on the Work object) to allow user to download all (selectable) child Sources in one go.   Now need to go to HTML CV to save as one by one.   ... View more