Our organization sets most GDL mime type files to open in HTML Content Viewer (Word, Excel, PDF).  We appreciate all images opening in tabs within HTML CV rather than downloading the files and having multiple native applications open in separate windows. We do have one issue:  When HTML CV fails to display a file we have no way to view it.  We need a way to download the file when HTML CV is unable to display the image / file. This can similar to how HTML CV handles unknown file types or password protected files.  A prompt opens allowing the user to download the file. Alternatively the user might be able to select download from the source menu.   ... View more

Chorus is not able to send a dynamic JSON array (that contains the object keys to delete). The length of the array is defined at design time, so in runtime there is no apparent way to populate an array with a dynamic number of object keys to delete. That is, there is no dynamic array capability within Chorus which presents a challenge for batch Chorus objects deletion. ... View more

Users have ability to suspend BUT they can use the suspend feature to take work out of quality by Suspending and then having an activate status that wakes up in a different queue.  Essentially bypassing quality. We would like the suspension feature to have additional access to restrict the activation status option or ability to add an activation status as addtional resource. Thank you ... View more

At present, there is no option to set timebound retries in the service cog configuration. Retries can be set but it is quite arbitrary, so cannot anticipate what the appropriate number should be. Also, need to consider the performance/traffic overhead for implementing such a retry mechanism. In summary, there is no apparent way to put a small interval between retries. ... View more

In blue prism, while in control room, it would be great to be able to filter available processes when trying to manually drag and drop one onto an available resource. You can currently filter by resource, but not process, so you are always left scrolling to find what you need. ... View more

We have commissioned a client-facing portal which is being built using the UX Builder and it has been noted that there is no option for a user to log out of the system. We would like to have the option to add a "Logout" button or link to every page in the system so that users can terminate their session as required. ... View more

We have commissioned a client-facing portal which is being built using the UX Builder and we require more complex client-side validation than is currently possible. For example, if the user were to enter a policy inception date (PID), a policy expiry date (PED), a claim event date (CED) and an insured date of birth (IDB) then we would want to validate that the IDB was prior to the PID, that the PID was prior to the CED, that the CED was prior to the PED. We would also want to check that the IDB did not make the insured person impossibly old or too young to have a policy. These dates are just one example of client-side validation that exceeds simple data typing - we would like to see configurable complex validation rules in the UXB, some of which will depend on mixed data types (e.g. if _this_ dropdown have value "A" then _this_ amount must not be zero). ... View more

When a process model is deployed the only place that the details of who deployed it are located within the Design workspace. If a model is undeployed there is no record of who did it or when. This can cause issues if a process model is accidently undeployed. Having who made the change in the Admin Audit Trail would be helpful in locating who made the update and react accordingly. ... View more

The search drop down list within Processor Workspace is forced to be in alphabetical order. We are given the ability to specify the order that lookups are in within the LOOKUP resource parameters list, so the drop down should obey this order. Having frequently used searches at the top of the list is more streamlined and user friendly for the end users. This used to be functionality that existed but was taken away. ... View more

Provide for the ability to record text and images in a single place (e.g. worksheet) to record the information used in the human thought process in arriving at a decision e.g. Claims assessment.  The following are the key requirements: The ‘worksheet’ must be able to include text and images e.g. a screen capture of a section of a document. Note that most documents are many pages long so its essential that key parts can be extracted and included in this worksheet The ‘worksheet’ is a living a document but must have the ability to lock down previously captured sections of text and images at key stages e.g. when they decide to contact the client. The ‘worksheet’ should automatically record the person, the time and date each update is made and present the information in chronological order The ‘worksheet’ should be laid out in sections e.g. a template with sections for specific text and images. The ‘worksheet’ and sections of the 'worksheet' must be access controlled.   ... View more

Introduce functionality to filter timeline events based on designated points, allowing users to view only events that occur before or after a specified event (e.g., show the journey after a letter X is issued). Without this feature: users face difficulties isolating relevant parts of the timeline for analysis, leading to slower insights, increased manual effort, and a less efficient user experience. ... View more

Add visual markers or color-coded highlights in the timeline to indicate where filter-triggering events occur, enabling users to quickly identify and navigate to these critical points without manual scanning. Without this feature: currently Users have to manually review each timeline to locate trigger events, leading to inefficiencies, missed insights, and reduced satisfaction with the tool. Goal: enable faster and more accurate identification of filtered events, improving user experience, boosting adoption, and accelerating decision-making. ... View more

We want to secure access to our Blue Prism by requiring MFA for users. We have users in our system that have access to sensitive data. If hacker get access to our user and password, they can log in to Blue Prism and access these users and their password. We would like to prevent this by requiring MFA logon to Blue Prism. ... View more

Within Chorus BPM Designer, Timers functionality/configuration, allow for designers to utilize a date (and or date/time) value to set the timer expiry. Currently allows for setting the duration integer (number of days, hours, or minutes only) via literal date/time or variable data source. Ability to set an actual date/time within the designer would be of huge lift for BPM design.   ... View more

Hi, we would like to have a search bar on the Control page similar to the one on the Studio page. This will make it easier and less frustrating to find a schedule. Is it possible for you to implement this change for us?    ... View more

Currently in Interact version 4.7 , When we raise/submit a submission from interact API, Rules set to fields are not getting triggered while this feature is working from Interact UI.   ... View more

Recently Chorus was enhanced to add a user preference so that the Comments Card shows the comments based on the Show drop down option within the card. This user preference does not apply to the comments preview window that appears when holding the mouse over the comment bubble on a work item. The preview window only shows user comments. This becomes confusing for end users because they believe that they had selected to view all comments and then do not understand why the preview is missing some, or in some cases many, of the comments.   ... View more

Regarding EQM inbound email contents, our client found that when the email body has over 10k chars, those content length after 10k will be truncated. This is confirmed with development team on the limitation. Our client needs a search of Ref id in the email body text, so that the workflow logic will link the email in source to the work with same Ref id. In the case when email go back and forth, it will become a long email thread. This long email body text has been truncated and unable to return the Ref id for further processing. This limitation is impacting the business operation, client requests an enhancement on the EQM capture component and allow configuration.   ... View more

The Current date format is YYYY/MM/DD and needs to be changed to Month/DD/YYYY. ... View more