Testing Blue Prism Decision it showed an error message. Something like "Something went wrong" was too vague. If I were a customer, I wouldn't know what to do. It would be nice to have Error Message and Diagnosis manual, which helps save troubleshooting time. ... View more

unable to work with decipher installation ... View more

No Customer Care of JIRA ticket has been opened. The ask by Morgan Stanley is to have SS&C update Communications to use a 3 rd party certificate instead of the self-signed certificate. The Morgan Stanley CISO team believes this is a security risk and should be remediated by SS&C with either a short-term solution if we can't provide a long-term solution this year.  The short-term solution could be to rotate the certificate in the SS&C Hosted environment by November 2022. Risk - Self-signed certificates introduce a risk of server impersonation attack.  Remediation - Vendor must ensure that the certificate used for authentication is not self-signed and is actually signed by a Trusted third party Certificate Authority. Risk- Not rotating the certificates introduces the risk of certificate keys becoming “stale” and increases the likelihood that they will be compromised or increasing the period for which compromised credentials are valid.   ... View more

Chorus Customer Care Ticket:  CS0011514 Need the ability to sort or put in alphabetical order variables, inputs or outputs in a configuration role. ... View more

The dashes in the SSN/phone #s seem to always come through as questionable even when typed and clear. ... View more

Being able to delete cases if needed (like duplicates). I think these drop off after 7 days, but the ability to delete would be nice to have. ... View more

The Rule Automation Services should be able to be modified outside the processes that consume them, just like automation services.  Perhaps this would be administrated separately from process administration. ... View more

Create auto loop function available in services and press flows: • A separate function, where a user could drag over the loop function and pass it an array. • Then it would iterate through the array until it got to the last item. • Other operations in the function could be like Continue and Break. • Continue would move on to the next item in the array and break would break out of the loop • Tangent thought to that would be to allow for creating a variable which is an array type and allow for building arrays ourselves, rather than having to rely on arrays from web service responses. ... View more

It provides dynamic form behavior.  Three different LOB fields can be used as a collection to dynamically populate the FVD values based on field 1’s selection. ... View more

Identify additional portions of the product which can be a self service for customers like us. ... View more

On premise option for customers or availability of SaaS service in more regions (EMEA, Asia etc..) ... View more

Broader data privacy, data transfer terms to accommodate more regions than adding them on country by country basis. ... View more

Data Formatting: Add a bank of regular expressions for use instead of having to google it.  So we drag in the expression for formatting this to a phone number and then do the function. ... View more

Ability to identify time and effort for manual work processing flows and identify opportunities to reduce processing time. ... View more

Have the ability to have work automatically unlock or reinstate the ability to give user access to management to unlock work – we hear about this often that late in the day a user will be gone and locked to item and then we have to submit a ticket to AWD customer center for item to be unlocked. User may had some issues during the day that locked them to item and they did not know about it until we are doing end of day validation process for checks mostly ... View more

Rules Integration – I would like to see a toolset, like Drools, embedded into the AWD UI. I would like to define “Rule Automation Services” that invoke those rules. It should all be integrated into the user experience, and give the appearance that AWD process development implements the ability to administrate complex rules. ... View more

Javascript has been created to allow an administrator to make every row that is populated in a table control, to be referenced as a hyperlink.  The end user experience allows the processor to quickly launch the presented item to perform updates if their privileges are aligned properly. We do have a lot of enhancements planned for the Table element in the UX Builder for 22.2. (CLARA) @Clara Rosaline Raj This sounds like something we should support in Data Tables. Can you please review this capability with the Consulting team to see if we should support it?  I have seen this demo once , Karen had showed use back while we were understanding the custom code usage. This definitely will be implemented in UX Builder  - however what I'm not sure of is - if it will be implemented in 22.2 time frame. This would require launching a work item on a click - something like launching a Work item card from the App. Integrating the existing Chorus components with UX Builder is in the road map - I don;t know if it will make it in 22.2 [CR2]   @Clara Rosaline Raj I'd ask you to think about this more generically. Sure, sometimes people would want to link to a work item. But more generally, this implies that tables need to have links or buttons that enable you to open a detailed view of that row (in a modal or page). [JG3] Ability to select a row in a table and trigger an action - is part of the road map for 22.2 ( we did not have modals in the plan - but we could consider that )  . But this specific custom code - opens a chorus work item ( render the form associated to it)  . which as of now is not part of 22.2 ...  [CR4] This will be part of the Table element enhancements - i had mentioned for 'Enahnced Table Widget' point in this document  [CR5]   ... View more

Hi All, In line with many improvement techniques (i.e. Poka-Yoke), one of the most efficient ways to improve customer satisfaction is to remove the possibility of making errors. Allowing groups to be created without any restrictions in place can lead to many usage errors (not to mention drop in performance of the environment)and thus customer dissatisfaction with the product. This being said, it would be great if all the Groups, or at the very least the Process and Object groups would not allow setting a new group name the same as an existing Process or Object. ... View more