No log out option. User is unable to switch accounts for testing and unable to log out and enter other email address. ... View more

Date range filters don't work currently when leveraging the Blue Prism REST API v7 for GET requests. The only current workaround is to change the API server to the UTC timezone, region and format. This is not a workable solution for the vast majority of clients. Without this fix, every single transaction will be returned which can often lead to overflow issues, making the API request unusable. A working filter is imperative to retrieve appropriate data. ... View more

Invesco has identified a loss in functionality from EnCorr.  Our processors would like to have the option to save a draft of a letter they are creating, to be able to come back to it, and complete the letter at a later point. They want this option when it is necessary to gather additional information about the content before completing the letter. ... View more

My client feedback on the new Processor workspace: the scroll bars is just too thin (the width is too narrow), very hard to use. This applies to both the horizontal and vertical scroll bars. My client is undergo the upgrade to 23.x, so they tried both 22.x and 23.x. I feel the same, and tried on 23.x regarding the Worklist, Search card, Forms, etc ... View more

When creating a new process or object, make the default behaviour be that the user selects a template. This will promote Best Practice, a 'house' style and discourage 'one of a kind' developments. Granted this is already possible via Save As but encouraging the use of templates will bring many benefits to the delivery sequence. (Thanks to DD for the idea) ... View more

Work in a users worklist is not currently considered during the GetWork event which results in work from the open queue being assigned. Work in the Worklist should be assigned over the open queue, just as Personal Queue work is assigned first when Get Work/Process is selected in Viewstation. Management often assigns work to users to ensure it is completed first, and the work not being prioritized could result in work not be completed before its required deadline.  This is also problematic when working Estub IPP/IPC items with the Processor Workspace and TA 2000 Desktop, since the external systems will only open with a GetWork event.  ... View more

We would like the Chorus code to be updated to evaluation a user's vacation status when assignment is defined as the process level. We have several process steps that assign to AWD processors via the assignment tab in the process design​. We've noticed that when a user is set to Vacation status with a forwarding queue, system assignment ignores that setting. If we manually assign an item, it forwards to the expected user. The system assigns to the original user who is in Vacation status.  CS0001448 ... View more

Client is looking to replace Knowledge Enabler jobs with Automated Services using interoperability. They need the ability to assign work in those services as they can do currently with KE. This is a gap with interoperability.  ... View more

It would be great if the Navigate and Write stages in the Object Studio could be updated to work with newer responsive webdesigns where various fields might depend on filling out data in other fields.  For instance, when using a write stage to fill out a form, the "Send" button on the form will not be activated if it is listening for changes in the form itself, as the Write stage does not update the website, leaving the button inactive because the site thinks nothing has changed. This same behavior occurs when using the build-in "Click" functionality of the navigate stage, forcing developers to resort to using Global Mouse Clicks and Global Send Keys when automating modern browsers.  This behavior further complicates issues when multiple systems, be they browsers or others (like SAP), are used and constantly forces us developers to keep the active system activated to ensure that Send Keys and Global Mouse Click can be used. One website that shows the issue is https://www.msn.com/en-us/money/tools/currencyconverter - if you use a write stage to write to the currency converter, the currency conversion does not work. The issue have been present in many of the previous versions in Blue Prism and I've tested it in 6.10 as well where it's still present. Furthermore, I've tested it in both Chrome (with the newest extention) as well as in Internet Explorer. ... View more

If we have a option to search for a process or object in Blueprism Studio. It will be very useful.  Also if there is any option to find a environment variable in the list that will be really useful ... View more

Electronic communications with customers (as PDF attachments) are often sent password-protected, requiring the customer to enter a piece of data known only to them.  This enhancement potentially prevents/reduces the potential for fraudulent activity should a customer communication end up in the wrong hands.  For email communication, there is the concern that emails could either be intercepted in transit or opened by someone other than the intended recipient. ... View more

Currently when configuring a web api, the response for an action always expects the data type to be text:   this proves particularly troublesome when the output is an inline image or binary file, as when such data is saved within a text variable, it cuts off some bytes during the process, rendering the content useless. Can this please be modified to allow selecting the expected data type for the response content when the payload is not in JSON format. ... View more

We should consider raising this display/resolution issue with the development team, as it has been observed by numerous users. Ideally, software should be capable of adjusting to users' display settings without requiring them to change display settings on their machine.   ... View more

I would like to have the ability to have Decipher consider the option that a document may not match any document types associated with its batch, and to classify it as 'out of scope' or 'other'. Currently if a batch type has two document types assigned to it (for example), then when it classifies a document, it splits its 100% confidence between those two types. So, if it is only 5% sure that the document matches type 1, then it is 95% sure that it matches type two by default. If your document stream contains files that are out of scope (other forms, or photos or email attachments) and don't match any document types associated with the batch type, this can lead to false positives. It also doesn't give you anywhere to 'put' these out of scope documents other than raising them for verification. I would like a way to indicate that a batch type contains out of scope documents and for decipher to consider matches to all known document types and if the independent confidence level for each match is below a certain threshold, the document can be classified as 'out of scope'. ... View more

Currently, when form submissions are raised by a Digital Worker to a human, there is no way to track their status(i.e. is it still in the user's inbox, or was it deleted?), as we don't know the submission ID that was assigned. An easy solution would be to add an output to the 'Raise Submission' API call and return the 'Submission ID' showing in Interact. This would enable the RPA developer to build logic to verify the integrity of the system and raise new submissions to users if they inadvertently delete them. ... View more

Currently Blue Prism can only be deployed on an MS SQL Server instances, and the recommended version is Enterprise which comes at quite a high price tag, making it expensive for smaller deployments, and/or smaller companies wanting to use Blue Prism. As the times are changing and a lot of non-enterprise companies are looking to streamline their operations and automate their processes, a high deployment cost (and maintenance) for infrastructure is often viewed as a blocker. This being said... can you please add support for PostgreSQL as well as MySQL databases for the Blue Prism DB Server? ... View more

Certain attachment file types will not "Create" in the new Processor workspace view. It isn't accepting file  extensions if they are saved as uppercase like ".PDF" but they work in Classic and Legacy Processor. Only file types available were: pdf,doc,docx,xls,xlsx,tif,gif,jpg,txt,tiff,png,jpeg,htm,html,heic,TIFF,TIF Our System Administrator had to update the file types on all environments to include: pdf,PDF,doc,DOC,docx,DOCX,xls,XLS,xlsx,XLSX,tif,TIF,gif,GIF,jpg,JPG,txt,TXT,tiff,TIFF,png,PNG,jpeg,JPEG,htm,HTM,html,HTML,heic,HEIC We are hoping these file types can be added to the newer versions. Chorus BPM ... View more

Would be great if BP can upgrade the Code Stage action with IntelliSense/AutoComplete features which is available in Visual Studio/Excel. It'll be helpful to check on the related Functions, Classes, syntax and more. It will ease out the developers work to create their customized objects if required. ... View more

Hi Support Team, For Controllers - Who need to handle multiple processes in production environment, and suppose there are around 300 to 400 environment variables and need to update environment variables - It takes more time to find environment variables with dropping down scroll bar. Instead of this, Blue Prism should provide the search or find box, by that way user can find environment variables and change value. It will save time for controllers. ... View more