Invesco has identified a loss in functionality from EnCorr.  Our processors would like to have the option to save a draft of a letter they are creating, to be able to come back to it, and complete the letter at a later point. They want this option when it is necessary to gather additional information about the content before completing the letter. ... View more

It would be great if the Navigate and Write stages in the Object Studio could be updated to work with newer responsive webdesigns where various fields might depend on filling out data in other fields.  For instance, when using a write stage to fill out a form, the "Send" button on the form will not be activated if it is listening for changes in the form itself, as the Write stage does not update the website, leaving the button inactive because the site thinks nothing has changed. This same behavior occurs when using the build-in "Click" functionality of the navigate stage, forcing developers to resort to using Global Mouse Clicks and Global Send Keys when automating modern browsers.  This behavior further complicates issues when multiple systems, be they browsers or others (like SAP), are used and constantly forces us developers to keep the active system activated to ensure that Send Keys and Global Mouse Click can be used. One website that shows the issue is https://www.msn.com/en-us/money/tools/currencyconverter - if you use a write stage to write to the currency converter, the currency conversion does not work. The issue have been present in many of the previous versions in Blue Prism and I've tested it in 6.10 as well where it's still present. Furthermore, I've tested it in both Chrome (with the newest extention) as well as in Internet Explorer. ... View more

It would be good to have the option to check/uncheck a selection of processes or objects being imported through a release. For example a change went into production recently which had a bug in it but a backup of the process wasnt taken from production before the new one went in causing an issue in rolling back the change. As a rule we take a full production back up at the end of every week so we could import this release but as it includes EVERYTHING it meant a good bit of time during the import where we had to select whether the process/object was to be imported or not imported, since we only needed one process imported it was a real hassle. If we had a check box to select/unselect all we could select only the ones we need to import without having to go through the drop down selection for each process and object. ... View more

In Blue Prism, this functionality would be implemented as an action within a business object that allows jobs to "release" their digital worker licenses when a higher-priority job is pending. Essentially, the action would enable the job to place itself back into the queue, allowing more urgent tasks to be processed without disruption. Having transitioned from UiPath to Blue Prism, I’m bringing a feature I previously custom-built in UiPath, which I found to be immensely beneficial. In our previous framework, we had a system where low-priority jobs could run throughout the day, but if a higher-priority task emerged and required a license, the lower-priority job would temporarily give up its license and return to the queue.  The code would do this checking every time a new queue item was picked up. This behavior was seamlessly integrated into our framework, allowing our processes to communicate dynamically with the control room. The ability to manage this flow, where jobs could intelligently pause for higher-priority tasks, ensured better resource allocation and process efficiency without needing manual intervention. This feature enhanced our automation framework by offering flexibility in job scheduling.  ... View more

Each version of Blue Prism should display tooltips and highlight new features when installed for the first time. This is a common practice in many tools, as not all users will thoroughly read the release notes or actively explore every new feature. It is the responsibility of the product developers to incorporate such tooltips within the software to ensure users are informed and encouraged to try out the new features. ... View more

Hi,   Please provide more useful options in Decipher IDP Misc Parameters., for example: 1. If I don't want to read a header/footer in a pdf file, an option should be available where i can select On or Off for decipher to not capture the info.  2. if I have a table with 4 columns and I only want to read column 1 and column 3 then should have option of which I can set the columns which Decipher shouldn't identify the regions.  3. Provide proper examples with description for all the available options (Format Expression, formulas etc.,) ... View more

Work in a users worklist is not currently considered during the GetWork event which results in work from the open queue being assigned. Work in the Worklist should be assigned over the open queue, just as Personal Queue work is assigned first when Get Work/Process is selected in Viewstation. Management often assigns work to users to ensure it is completed first, and the work not being prioritized could result in work not be completed before its required deadline.  This is also problematic when working Estub IPP/IPC items with the Processor Workspace and TA 2000 Desktop, since the external systems will only open with a GetWork event.  ... View more

We would like the Chorus code to be updated to evaluation a user's vacation status when assignment is defined as the process level. We have several process steps that assign to AWD processors via the assignment tab in the process design​. We've noticed that when a user is set to Vacation status with a forwarding queue, system assignment ignores that setting. If we manually assign an item, it forwards to the expected user. The system assigns to the original user who is in Vacation status.  CS0001448 ... View more

It is possible to start schedule, delete schedule, report on schedule... but there does not seem to be a command to create or retire schedules, which would complete the functionality for CLI commands for AutomateC.exe ... View more

My client feedback on the new Processor workspace: the scroll bars is just too thin (the width is too narrow), very hard to use. This applies to both the horizontal and vertical scroll bars. My client is undergo the upgrade to 23.x, so they tried both 22.x and 23.x. I feel the same, and tried on 23.x regarding the Worklist, Search card, Forms, etc ... View more

Client is looking to replace Knowledge Enabler jobs with Automated Services using interoperability. They need the ability to assign work in those services as they can do currently with KE. This is a gap with interoperability.  ... View more

Electronic communications with customers (as PDF attachments) are often sent password-protected, requiring the customer to enter a piece of data known only to them.  This enhancement potentially prevents/reduces the potential for fraudulent activity should a customer communication end up in the wrong hands.  For email communication, there is the concern that emails could either be intercepted in transit or opened by someone other than the intended recipient. ... View more

Currently it can be challenging to match the active version of a process/object in the production environment with the version history item in the development environment that it was imported from. Please see the post "Cross Environment Version Control" in the Product Forum for more detail. The idea is for the Blue Prism product to display an ID column in the Version History table of each process/object. Blue Prism would ensure that this ID is globally unique. This ID would be preserved when importing process/objects into other Blue Prism environments. Because the ID is preserved it is then simple to say which version in one environment matches with which version in a different environment. This could be implemented in a number of ways: 1. These IDs could be user-inputted as an optional field within the existing with Blue Prism Save dialog with Blue Prism ensuring global uniqueness, or 2. These IDs could be automatically assigned GUID values by Blue Prism ... View more

Currently, when form submissions are raised by a Digital Worker to a human, there is no way to track their status(i.e. is it still in the user's inbox, or was it deleted?), as we don't know the submission ID that was assigned. An easy solution would be to add an output to the 'Raise Submission' API call and return the 'Submission ID' showing in Interact. This would enable the RPA developer to build logic to verify the integrity of the system and raise new submissions to users if they inadvertently delete them. ... View more

SS&C stated this is the Chorus behavior and not a bug. But to user side, this is not logical.     ... View more

I've been working in a project that has 4 big processes, each one of them with his own Environment Variables (lots of them) would be nice if there's any way to group them by folders or something like that, Would help in the organization of the project itself and will be faster to look for a varaible that just one process need. ... View more

Currently Blue Prism can only be deployed on an MS SQL Server instances, and the recommended version is Enterprise which comes at quite a high price tag, making it expensive for smaller deployments, and/or smaller companies wanting to use Blue Prism. As the times are changing and a lot of non-enterprise companies are looking to streamline their operations and automate their processes, a high deployment cost (and maintenance) for infrastructure is often viewed as a blocker. This being said... can you please add support for PostgreSQL as well as MySQL databases for the Blue Prism DB Server? ... View more

We should consider raising this display/resolution issue with the development team, as it has been observed by numerous users. Ideally, software should be capable of adjusting to users' display settings without requiring them to change display settings on their machine.   ... View more

Would be great if BP can upgrade the Code Stage action with IntelliSense/AutoComplete features which is available in Visual Studio/Excel. It'll be helpful to check on the related Functions, Classes, syntax and more. It will ease out the developers work to create their customized objects if required. ... View more