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The action of hovering over the comments bubble results in a "Preview - User Comments" screen, which only displays a limited number of the most recent comments. The request is that this screen be changed. Rather than a "Preview" -- which only displays some --not all-- of the comments, the request is to just show all the comments & a scroll bar, if it is necessary to scroll up & down through all of the comments. We are on Chorus v21.2.4.7. If this improvement has been applied to more recent versions of Chorus, please let me know.
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Some of our users like to work the cases/searches in the Pop-Out mode. Others do not. A suggestion has been made by users to build out the 'Preferences" menu to include an option to enable/disable pop-out mode so every card opened by the user is opened in the style the user prefers. We are currently on Chorus v21.2.4.7 -- so, if this functionality has already been applied to more recent versions, then just let me know.
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Hello, It will be outstanding if there was a way to 'export' any BP automation (process and related objects) from studio in a way that a non-technical business analyst could understand. For example, if we have a new hire business analyst who needs to understand how the solution works and compare the steps in the code to that in PDD document, can he/she export the solution into auto generated SDD or any other form. Thanks! Alisher
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We are on Chorus 21.2.4.7 One of our users reported a concern; she indicated that when she created new work or opened a new window, occasionally the new work would create behind the other open case cards that she had open. In other words, the card she was actively working would create behind cards not actively being worked. The extra shuffling of cards this causes isn’t ideal from a user experience, of course. I am going to recommend the user "minimize" unused cards. However, I would like to ask this forum: Shouldn't the action of creating new work should result in the New case card opening on top of all other case cards. Is this something that can be improved upon OR has it already in (v22, v23)?
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Hello, We would like a "Post Completion Delay" feature for the Automation Flow. In the Blue Prism Enterprise it is a key function for us for Schedules. Best regards, Patryk
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We are currently on chorus v21.2.4.7 -- so if this is already in future releases, I'd be happy to hear it. this version of Chorus Processor allows for 1 search per search card. Our users would get value from being able to start a new search in the same card -- while leaving the previous search (and its results) still left in the card.
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Currently only "plain text" comments can be added in Chorus's Processor Workspace. Enhancement would be to extend that to other formats such as HTML, to allow for content markup (bold text, hyperlinks. embedded images etc.).
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Enhance manual comments to allow comments to be flagged as either private/internal or public/external/global. All comments would be visible to users in Processor Workspace, but the RESTful API would be enhanced so that only comments explicitly marked as "public" would be exported via API for use in (e.g.) an external case-tracking Portal. Analogue would be Service Now's use of "work comments" (only visible internally in Service Now) and "additional Information" comments, visible to both SNOW users and clients.
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Chorus client Sanlam have a specific business requirement to alert a defined set of users if an attachment is added to a work item. Principal use case: an attachment is uploaded and attached to an existing work item via API from an external (non-UXB) web portal, but could be any scenario where a source is attached external to the defined business process. Currently there is no easy way to achieve the above without having a separate "match and attach" process. This specific requirement though can be boiled down to a much more generic requirement to be able to trigger (or not) an automation service when a source is attached to a work item. That automation service can then be designed to meet the client-specific requirement.
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We are currently able to view exception screen capture using the "Show latest screen capture" feature from the control room. However, when we are unable to view the capture right when it occurred, the screen capture is usually overwritten by the next process that runs on that resource if another exception occurs. As a result of this, we lose the previous screen capture. It would be really helpful to have the previously captured screenshots saved to a path, where we can reference them.
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It has been highlighted by the UK GIDS surrounds Identity Access Management (IAM) team that the current Chorus REST API stack does not facilitate for user maintenance as provided in the SOAP WorkPlaceService. UK GIDS need all operations such create, amend, update and user. Provide roles or privileges. A further key element is Communication user access which is only available in front end. With modern IAM tools such as Service Now or SMART, GIDs it needs an API function.
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Hello, Note: Sorry for duplicate idea. I maybe already posted this idea when we were using 6.4 and read similar ideas posted by other users. Unfortunately I could not find a list of my own ideas to post an update, so I had to create a new idea. Now particularly for BPE v7 as this flaw still exists. In the Manage Access Rights screen in Studio that is used to grant folder level permissions to user roles, it would be great to have the option to sort the list of user roles or have the list sorted by default. Since there are no templates that can be defined once and applied whenever a new user role is created, we have to manually click all required check boxes (every permission for every role and then every permission for every role for every folder). This cumbersome manual activity is complicated by a list of user roles in Manage Access Rights that is randomly ordered.
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Hi there, is it possible to implement in blue prism following point : "missed" sessions appearing in the session list when a schedule is skipped. When a process runs for different reasons over the scheduled time , it would conflict with the next process. it would help in monitoring to see ,Even temporary, so that would be easier to reschedule them. thank you. Tim
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Hi BP Team, When looking at any process it would be nice to see some indication that a published process has dependencies pending review and need to be published/approved. It can be hard to remember every time you may need to publish new dependencies. So almost like a warning signal, red icon beside the process or anything really that makes it clear to the user that you have a published process that have dependencies that need to published. To go further if it could tell you what the dependencies are and publish them all at once would be cool. Thank you,
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Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in Shadow table . There should not be duplicate session with no -end time to previous one. if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances. SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL AND EXISTS ( SELECT 1 FROM [dbo].[BPMIUtilisationShadow] AS MI2 WHERE MI1.resourceid = MI2.resourceid AND MI1.processid = MI2.processid AND MI1.sessionid <> MI2.sessionid AND MI1.startdatetime < MI2.startdatetime AND MI2.enddatetime IS NOT NULL ); ASK:- Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like Use feature - Yes/No if yes , Then what is the action:- Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries. Appreciate your time to consider and FastTrack.
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A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task. As of now we are unaware of any way to edit any of those values after the document is released to quality review. This causes the user to rewrite the entire document. We would like a way to edit those values when making corrections to an existing document.
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During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported.. If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently. Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill. I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field.
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During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center. Note: developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes.
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Hi I see few Blue Prism VBO's like (MS Excel VBO, Utility - Collection Manipulation etc.,) has empty/missing description in input/output parameters. This VBOs are downloaded from Blue Prism Digital Exchange. It would be good if the description is available in BP provided vbo's as it will be helpful on how to use it for any solution designer. Regards, Praveen
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I understand it may improve user experience when they can chose their own language and see Blue Prism UI and log entries in their native language. However, in an international environment with more than one language, this seems to be contra productive as each user creates log entries in their own language with the result of some people see texts in non-native language nonetheless. I assume most people use English to avoid exactly this situation. Other users do just ignore texts they cannot read. It becomes more tricky when trying to report on DB level when date format may differ from row to row and instead of one keyword to search for, all possible keywords might have to be considered. Normally only 2-3 language are needed to be considered. Although some users may 'practice their Spanish/French/Chinese...' and may be missed in Audit log analysis. Example: I was querying Audit logs for event 'A%' to get changes to credentials. Additionally I wanted to extract the credential names by taking everything after the keyword 'credentials'. Then I noticed some logs are in another language and I have to search for another keyword as well. I immediately noticed this issues but I could have easily missed it. I guess when using the built in Audit report feature it would be quite hard to notice some records are missing in the result. Even more tricky is the situation when sub cultures are used, eg en-UK vs en-US. The text would be the same in both cases but (according to Wiki) UK uses dd/mm/yyyy and US uses mm/dd/yyyy. It would be great to have one consistent way of representing data in the DB and then only change how this data is represented in UI; not the other way round.
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