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Currently there is no possibility to use Microsoft Edge with Office 365 environment MS Teams. Although a separate application, behaves similarly to a web browser because its framework is built on the Chromium engine, which tightly integrates with Edge. Due to this integration, BP-D blocks interaction with Teams to prevent interference, as Teams uses several web-based functions. The ideas is to allow using the whole Microsoft environment during the Desktop process running.
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This idea is related to feedback received by our executive staff regarding the HUB/Interact authentication landing page. Users are finding the authentication landing screen confusing specifically the picture of the doorway. In many cases, we have been advised that users were unsure where they landed and if they were in the correct website for Interact. We would like the ability to add branding to clearly communicate that the site is for HUB/Interact and allow customer/company branding to prevent user confusion.
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As suggested by the client, they are looking for an extended feature that allows users to select multiple sources under one work to create relationships with other work. This feature can significantly enhance their daily operations because the business requires multiple work to be shared with the same source.
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How can we change the setting for encryption of Email username and password? Currently when our app is connecting to email exchange server for emails it is connecting in plain text(username, password), that is in the logs of email exchange server have the id and passwords for our email boxes in plain text. We are not sending them in encrypted manner. Our application sends the username and password to exchange server with plain-text, readable format. So, is this something that we can configure from AWD console? The solution last time vendor provide for tls1.2, adding runtime parameters does not seem to handle this case. We might need a different solution or guidance to fix this issue. The Support told us that Chorus development reviewed this issue and said there isn't a setting that drives encryption for email username and password. The functionality currently does not exist. To add the functionality is considered an enhancement.
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We have discovered if a user-initiated Chorus work object search is taking some time to return results, the user might again select the Search button resulting in further lookup request being initiated. Because multiple long-running lookups can then eat up a lot of system resources it has resulted in wider performance/stability issues for other users, impacting the business and reputation of the system. Although a spinning wheel is displayed the Search button control does not get disabled upon being selected, which would stop this issue from arising. Please could this be considered for a future enhancement request? Many thanks. (See INC1402966 for additional context.)
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Work items which are stuck in infinite loops impact Chorus BPM system performance, and in some cases system stability. This issue impacts both hosted and self-hosted clients. When we see high CPU utilisation on the application and database servers, we query the WA2 BI event table to find work items which are stuck in a loop. This reactive step allows us to identify the work items which are impacting performance but doesn't address the root cause. We could like Chorus BPM design studio to identify potential infinite loops as part of process validation. The beta process test automation framework was able to identify loops. Maybe this code could be used as the basis of a solution?
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SS&C stated this is the Chorus behavior and not a bug. But to user side, this is not logical.
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Currently when configuring a web api, the response for an action always expects the data type to be text: this proves particularly troublesome when the output is an inline image or binary file, as when such data is saved within a text variable, it cuts off some bytes during the process, rendering the content useless. Can this please be modified to allow selecting the expected data type for the response content when the payload is not in JSON format.
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Currently, for some elements spied in Web mode, the "Element Type" combo box only allows a selection limited to the type spied: This proves to be particularly troublesome when re-spying elements using "Application Navigator", as then the type selected remains the same as it was spied initially, even though the Attributes will be changed correctly. This bug is problematic especially when trying to read the contents of such elements - for example a table. Being unable to change the element type, reduces the actions available for a Read stage... and in the case of tables, does not show the "Read rows" action, unless the element was previously spied as a table. Can this please be amended, so that the "Element Type" combo box allows selecting all of the types available for the spying mode used.
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Specifically we have had requests from users to be able to sort by "Queue" and according to the documentation and support, this is not possible on our end. They mentioned it is possible though by updating a sproc. So it would be nice to get some more options in the Sort By selection or get the ability to select what options we want to have in there.
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When we are generating a letter, it is required to close all the already opened word document on the laptop, this causes major issue as the users refer to multiple word documents at the same time as generating letter. Request that working on Chorus, does not require closing of all the word documents.
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Can we spotlight, tag or favorite a document we want to see at the top of the list? Every time user opens a case to review a particular document, e.g. Worksheet or Payment Summary, they have to go through many non-relevant documents. Request to provide a way to bookmark a few documents on the case, which is visible to all the other users as well.
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It would be helpful to have the Preview User Comments card pop on the worktype you are adding comments to. Currently a case with several worktypes will pop the Preview User Comments card at the top of the case causing a user to scroll to the top. Time consuming if you have a large case and the card did not pop and need to scroll down to click the bubble again.
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One of our clients would like to move the comments from presentation flow's automation service from User comments to System comment. This change is necessary because the automation service system comments are crucial for our users to understand the status of the work. Moving these comments to system comments makes more sense because they are triggered by the system rather than an operator.
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It would be really useful to be able to install Design Studio from the command line with parameters for setting Tenant ID and Tenant Domain, so it can be deployed remotely via say InTune. Or alternatively, allow an installation file to be downloaded that has the the Tenant ID and Tenant Domain already defined.
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Allow a background image to be assigned to a page or section in UX Builder. This would allow for text to overlay the images like a number of websites.
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As BP 7.2 is moved to 64bit, could you please move Java version on Data Gateway(logstash) to 64bit Java. Currently there is no option to choose latest version on Data Gateways. So please make configuration more robust for updating the version on Java. This will allow to refer any latest version of Java(64 bit).
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As part of accessibility standards, users navigating by keyboard (using the tab key) should be able to move sequentially from left to right and top to bottom through the focusable elements on a page. They should also be able to see the tab focus. Tabbing in Processor does not meet this standard. Users should be able to start at the Workspace menu and tab across (to User profile) and down (through function cards Worklist, Search, Create et cetera, and Quick Creates), then tab through their open cards and minimized cards.
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Email Capture should create a single MSG or EML source for an attached email with file attachments within a received email. Email Capture currently creates an email body source for an attached email. An attachment source is then created for each attachment within the attached email. As an example, for an email with 2 attachments; one attached email which has an attached Word file and one PDF attachment, 2 email body sources, 1 Word source and 1 PDF source will be created (total of 4) instead of 1 email body source, 1 MSG or EML source and 1 PDF source (total of 3), i.e. see diagrams below. Under the current design, EQM users are not able to identify the relationships between the email body sources and the attachment sources and have to go back to Outlook to process such emails which means all the compliance control and reporting functions supported by EQM will be removed for those cases. Email received by Capture Work created by Capture Work created by Capture with enhancement
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