Many security policies these days do not allow the same set of credentials to be used concurrently. ie. different sessions, same credentials.  We need a configure so that the number of concurrent login sessions can be controlled or disabled to comply with security. ... View more

It would be beneficial to have an option to export session details from Control Room, similar to the option available for exporting queue details. This would allow for easier tracking and analysis of session data. Therefore, it is recommended to add an export option for sessions in Control Room. To my understanding, currently, there does not seem to be a manual export option or an automated solution available to export all session management console details. This can potentially create a hindrance in efficiently managing and analyzing session data for business purposes. Therefore, it may be beneficial to explore options for implementing an export feature for the session management console. ... View more

Dear Blueprism,  I am working as a process controller, not able to clone the calendar. Could you please add the cloning calendar option in the system tab. It would be better helpful. System tab -> System -> Calendar.  Best Regards, Srinivas Goud Surakarapu. ... View more

When a user opens any GDL attachment the image gets saved to the users PC and after time takes up a lot of space. These images should automatically delete after a user closes the corresponding image. The path that is used is C:\Users\"USER_PROFILE"\AppData\AWD\Content Viewer\images ... View more

Automatically Show LOB Fields Using View Data in Processor Workspace in Alphabetical Order The vast majority of times that we bring up View Data in Processor Workspace in Chorus BPM we toggle to view the LOB fields in alphabetical order.  Can this please be made the default in a future version? ... View more

Audit is becoming more of a challenge all the time and they are asking for detailed logs for every thing we do. One of our biggest problems is setting up of user ids and removing of access. We like to use the clone tool to grant and remove access by cloning against preformated "profile ids" . This saves us huge amounts of time in setting up access, anywhere from 10-15 min per id. The issue is there does not appear to be audit tracing on what is added and removed when the Clone ID is used. We would like to request improved logging to show what accesses (roles, security groups, User privileges get added and removed during the cloning of Id process) thank you ... View more

I have been asked by a client to submit the following use case: As an AWD front end business operation user, I want to have a generic feature in AWD to search out AWD Work and sources items with AWD fields (e.g. BA, work type, source type, queue, status) and defined LOB fields as searching criteria by taking my AWD privilege into consideration to get a result of AWD Work & Source list and then I will be able to trigger bulk download of selected images and AWD data from search result in order to provide those downloaded AWD Data and Images to HSBC’s clients upon their request via digital channel e.g. sFTP. ... View more

Text annotations that are applied to any model do not save and must be re-entered when an update is completed to a design model.  This has been happening since 20.x release.  A support ticket was opened to address, but nothing has ever been done to fix. ... View more

Client has a need to split a doc and create several separate docs from one doc, then create a specific work item for each of the new docs. Currently you must select the work type for each doc created. It would be nice to be able to designate the work type name to be created that would apply to all. For example, if a doc is split into ten new docs, and i want all ten to have a new work item created called INVOICE, I can select that work type once, and ten items are created, each with one of the ten source attached. ... View more

Hi Team, I would suggest, Blue Prism should work on scheduler part. Suppose - if we have around 15 to 16 processes in scheduler - User need to check one by one which process will process next on completion of current process and it is taking time and confusion as well. Blue Prism should work on task for Auto Arranging the processes - sequence wise It can provide more efficiency for controllers and support engineers who are handling the control room. Suppose Right now, I have scheduler and it looks like below. 1)Login - Starting with this process. 2)P0 - Process on completion of Login 3)P2 - Process on completion of P1 4)P1 - Process on completion of P0 5)Logout - On completion of P2 Blue Prism should Auto Arrange the processes as per completion sequence  and It should be like below. 1)Login 2)P0 3)P1 4)P2 5)Logout - I hope this idea can helps. -With Best Regards, Malak Dudhia ... View more

The idea is to add an "edit" and "delete" option to the new "reply" functionality for a comment.  The functionality would only be allowed for the user who submitted the comment or a manager to be able to edit or delete that specific comment if placed in error.  This would of course keep the history of the change for audit purposes but could help prevent an error if a comment was added in error or worded incorrectly.  I do enjoy the new reply feature so this would be in addition to this added functionality.   ... View more

Allow security to be driven by Work Step in a Process – When defining a process, it is very easy for management to see the user tasks, and think in terms of ‘who should work items in that step.’ It would be very beneficial if work types associated to processes were governed by a security paradigm that was based on the step, as opposed to BA/WT/STAT/QUEUE ... View more

Currently, security events such as logins, invalid passwords etc are stored disparately within the Chorus database and log files. It would be beneficial for these event types to be able to be streamed from Chorus to systems such as Kafka.  Event types (not exhaustive) are: Logon/logoff Failed logon attempts Password changes Account creation & deletions Account (un)lock & disables Security group changes The benefit of this would be that the events can be combined with data from surrounding/integrated systems to provide a more complete security picture in SIEM applications to flag security events such as breaches, unauthorised access etc., which would then enable a forensic record of all security events. ... View more

Description -  Dynamic Forms - Select box doesn't display values from mapped web service response As per the dev console screenshot provided, it lists down the array results correctly. But for some reason, those are not displayed correctly on a select box of dynamic form. PFA the process package and the automation service triggered from Dynamic Form. Please note that you will have to create an AWD Option PLSECQNS and its values in Admin (you can use any dummy values) as per the screenshot. Please let me know if you need more information from me. Steps to Recreate -  1. Created a dynamic form (PLSECQN1) 2. Created an automation service to call getOptionByWildcard soap webservice and stored the response into a custom array. 3. Mapped the automation service (which uses Data Service to get AWD Option values & descriptions) on click of custom button and the output the automation service to the Select box of the dynamic form. Attached the screenshot for reference. 4. Name of the presentation flow is DynamicFormExample with Webservices in which dynamic form is used. 5. When the process is run, the select box displayed is blank. However, I can see that web service call is being executed successfully in the dev console. Attached the screenshot for reference. (Process deployed to SAMPLEBA/SAMPLECASE) Expected Result -  Select box should display values from mapped web service response Server Platform - Linux DB - Oracle JEE Container - JBoss As per the dev console screenshot provided, it lists down the array results correctly. But for some reason, those are not displayed correctly on a select box of dynamic form. Development team has triaged and able to recreate the issue and suggested to raise it as an enhancement ticket. ... View more

Currently we have a custom code applicated that was created with AWD Toolkit to allow a bulk number of work items to be moved to a different business area/work type/status/queue combination upon request. As part of this custom code application, we also add a comment stating who requested the items be moved and the corresponding ticket number so that each work item has a history line stating why it was systematically moved. This is information that is verified during our audits. While AWD Portal has the Process Monitor to bulk move items, it does not have the ability to add comments. Our request is to add an optional comment field so that when items are moved comments can be applied. ... View more

Automated Workflow-to-Process Conversion – We literally have several thousand workflows that have been built over time. It will take forever to go through business process modernization initiatives to rewrite or replace these, and therefore it will take a long time until these business processes can benefit from the AWD Process automation capabilities. Sure there are Interop Services, but it will become unwieldy to manage full automation through this capability. What I would like to see is a tool that works something like this: 1. Select a BA/WT 2. Automatically reverse engineer all the status routing steps and UIs 3. Select a target BA/WT 4. Auto draw a process that depicts the original workflow (yes, I know there are hurdles and things to deal with here, but I have some suggestions) 5. Allow the admin to deploy the new process a. Optional – Inherit Permissions form the original workflow b. Replace BA/WT/STAT fields and Update button with Next Step ... View more

Some user pefer to not have the thumbnail pop-up everytime a new images comes up. It would be great to add an option under the User Preference to turn the Thumbnail off at the user level and keep the setting until it's change meaning not have it turn on the next time CV is open either on the next transaction or next day.  Using the shortcut of ALT + U is great but we also need to option to turn the option off by default and use the short cut when we need to see it.  ... View more

The display language for the Chorus Portal has always been tied to the language set for the browser - the suggestion would be to make this a "user preference" instead, picking from a list of supported languages. The challenges with tying to the browser language are as follows: Browser language selection is often wildly inconsistent between users, as is not often locked down by network administrators. We often find that even if a specific browser language is officially mandated, this mandate isn't always adhered to The user can have a browser language set that isn't supported by Chorus, requiring a fallback to en-us. If instead the user is presented with a list of supported languages this no longer becomes an issue/consideration Making language selection a user choice also means that the selected language will persist if the user switches to a different browser, e.g. from Chrome to Edge. We sometimes find that users have (say) Chrome set to "en-gb" but Edge set to "en-us" ... View more