Hello,   It will be outstanding if there was a way to 'export' any BP automation (process and related objects) from studio in a way that a non-technical business analyst could understand.   For example, if we have a new hire business analyst who needs to understand how the solution works and compare the steps in the code to that in PDD document, can he/she export the solution into auto generated SDD or any other form.     Thanks!  Alisher  ... View more

We are on Chorus 21.2.4.7 One of our users reported a concern; she indicated that when she created new work or opened a new window, occasionally the new work would create behind the other open case cards that she had open. In other words, the card she was actively working would create behind cards not actively being worked. The extra shuffling of cards this causes isn’t ideal from a user experience, of course. I am going to recommend the user "minimize" unused cards.  However, I would like to ask this forum: Shouldn't the action of creating new work should result in the New case card opening on top of all other case cards.   Is this something that can be improved upon  OR   has it already in (v22, v23)? ... View more

Hello, We would like a "Post Completion Delay" feature for the Automation Flow. In the Blue Prism Enterprise it is a key function for us for Schedules.   Best regards, Patryk   ... View more

Currently, actions in Studio are auto-named in the format VBO::Action, such as "Utility - Date and Time Manipulation::Format Date". However, it is less readable, especially when multiple actions from the same VBO are used in the same process. All actions appear similar at first glance. By changing the auto-naming convention to Action::VBO, for e.g., "Format Date::Utility - Date and Time Manipulation", actions would become more distinguishable with minimal effort. This reversal ensures that the most relevant detail (the action name) is displayed first, reducing friction when scanning through multiple actions in Process Studio.       ... View more

We are currently on chorus v21.2.4.7 -- so if this is already in future releases, I'd be happy to hear it. this version of Chorus Processor allows for 1 search per search card. Our users would get value from being able to start a new search in the same card -- while leaving the previous search (and its results) still left in the card. ... View more

Currently only "plain text" comments can be added in Chorus's Processor Workspace. Enhancement would be to extend that to other formats such as HTML, to allow for content markup (bold text, hyperlinks. embedded images etc.).  ... View more

Enhance manual comments to allow comments to be flagged as either private/internal or public/external/global. All comments would be visible to users in Processor Workspace, but the RESTful API would be enhanced so that only comments explicitly marked as "public" would be exported via API for use in (e.g.) an external case-tracking Portal. Analogue would be Service Now's use of "work comments" (only visible internally in Service Now) and "additional Information" comments, visible to both SNOW users and clients.  ... View more

Chorus client Sanlam have a specific business requirement to alert a defined set of users if an attachment is added to a work item. Principal use case: an attachment is uploaded and attached to an existing work item via API from an external (non-UXB) web portal, but could be any scenario where a source is attached external to the defined business process. Currently there is no easy way to achieve the above without having a separate "match and attach" process. This specific requirement though can be boiled down to a much more generic requirement to be able to trigger (or not) an automation service when a source is attached to a work item. That automation service can then be designed to meet the client-specific requirement. ... View more

There is currently no separate data field in User Admin where the user's email address can be set.  The "User Alias" field can currently be used as a "stop gap" measure, but only for implementations where that field is not needed for user sign-on with an ID longer than 8 chars that isn't also the user's email address.   ... View more

From the Processor tab, the BA WT Status search is part of base functionality.  Currently, the results are not displaying consistently.  Usually the oldest work item is displayed first, but not always.  The problem for my Users is that older work items should be worked first.  When some older items are found lower on the list it may impact SLA.  I created a ticket and was informed the search results are displaying as designed with no order by.  My request is to add a sort option on the results page for ascending or descending in base searches.   May be used for sorting dates, policy #, etc. ... View more

We want to secure access to our Blue Prism by requiring MFA for users. We have users in our system that have access to sensitive data. If hacker get access to our user and password, they can log in to Blue Prism and access these users and their password. We would like to prevent this by requiring MFA logon to Blue Prism. ... View more

Provide for the ability to record text and images in a single place (e.g. worksheet) to record the information used in the human thought process in arriving at a decision e.g. Claims assessment.  The following are the key requirements: The ‘worksheet’ must be able to include text and images e.g. a screen capture of a section of a document. Note that most documents are many pages long so its essential that key parts can be extracted and included in this worksheet The ‘worksheet’ is a living a document but must have the ability to lock down previously captured sections of text and images at key stages e.g. when they decide to contact the client. The ‘worksheet’ should automatically record the person, the time and date each update is made and present the information in chronological order The ‘worksheet’ should be laid out in sections e.g. a template with sections for specific text and images. The ‘worksheet’ and sections of the 'worksheet' must be access controlled.   ... View more

We are on Chorus version 21.2.4.7 With this version of Processor, we are noticing that children of a case are ordered by the date the child is associated to the case, with the oldest children at the top. As a result of this single order (on date), various types of children -- Transactions, Tasks, and Paperclips -- are scattered throughout the list of child objects to the case. Our users would love to see Transactions grouped together (sorted by date), Tasks grouped together (sorted by date), and Paperclips groups together (also sorted by date).  This would allow users who are looking for a specific TYPE of child to be more easily find it. As a further improvement, it would be nice if an option was added to the User Preferences page that would allow the user to determine which of these groups (Transactions, Tasks, Paperclips) were at the top, middle, and bottom of the groups. ... View more

The request would be to add screenshot (full-screen and within a specific pixel range) to one of the existing Core Functionality VBOs.  It seems to me that it could fit in either the Utility - Environments (where you can obtain the screen resolution), or in the Utility - General. We, as I think it true of most customers, have a custom object that covers this, but it seems like a fairly basic action.  I would love to be able to get rid of one more custom object. Thanks, Red ... View more

We are currently able to view exception screen capture using the "Show latest screen capture" feature from the control room. However, when we are unable to view the capture right when it occurred, the screen capture is usually overwritten by the next process that runs on that resource if another exception occurs. As a result of this, we lose the previous screen capture. It would be really helpful to have the previously captured screenshots saved to a path, where we can reference them. ... View more

It has been highlighted by the UK GIDS surrounds Identity Access Management (IAM) team that the current Chorus REST API stack does not facilitate for user maintenance as provided in the SOAP WorkPlaceService. UK GIDS need all operations such create, amend, update and user. Provide roles or privileges. A further key element is Communication user access which is only available in front end. With modern IAM tools such as Service Now or SMART, GIDs it needs an API function.   ... View more

Within Chorus BPM Designer, Timers functionality/configuration, allow for designers to utilize a date (and or date/time) value to set the timer expiry. Currently allows for setting the duration integer (number of days, hours, or minutes only) via literal date/time or variable data source. Ability to set an actual date/time within the designer would be of huge lift for BPM design.   ... View more

Now a days data extraction from a web page or web table is very easy by all other RPA tools. It is available separately in all the tools. I have raised it earlier as well to add similar kind of feature in BP. Now the way BP is extracting data from web page or web table, it's very very difficult. As I see there are lot of feature being added in recent version, please consider this one. Data scrapping is a missing feature in Blue Prism.   Blue Prism Enterprise v7  ... View more

Hello, Note: Sorry for duplicate idea. I maybe already posted this idea when we were using 6.4 and read similar ideas posted by other users. Unfortunately I could not find a list of my own ideas to post an update, so I had to create a new idea. Now particularly for BPE v7 as this flaw still exists. In the Manage Access Rights screen in Studio that is used to grant folder level permissions to user roles, it would be great to have the option to sort the list of user roles or have the list sorted by default. Since there are no templates that can be defined once and applied whenever a new user role is created, we have to manually click all required check boxes (every permission for every role and then every permission for every role for every folder). This cumbersome manual activity is complicated by a list of user roles in Manage Access Rights that is randomly ordered.   ... View more