Only pdf files are valid enclosure file formats for Communications. The valid enclosure file types need to include Outlook messages (msg). Also other valid enclosures should include Word (DOC, DOCX),Excel (XLS, XLSX) as well as images (PNG).
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Status:
Under Consideration
Submitted on
25-01-23
07:39 PM
Submitted by
Carterje65
on
25-01-23
07:39 PM
Allow users to create a Communications letter at any time by launching a presentation flow from the Action Menu of the parent work item. The letter created would attach with the existing work item. This is similar to EnCorr functionality.
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Enhancement request for the Delivery form to be configurable by Chorus BPM Admin as a resource: 1. Source Type - value should allow for admin to predetermine the source type, not user input 2. Phonebook - ability to save public or private entry should be controlled access. User can be directed to have to enter values each and every time manually in order to mitigate from incorrect selection from their private phonebook
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Status:
Needs More Info
Submitted on
17-01-23
09:56 PM
Submitted by
Anonymous
on
17-01-23
09:56 PM
In Portal 20.2 there are several pop-up screens ie Comments, History, Quality that do not show all of the information and therefore need to be resized every time they open. Users want the ability to resize the screens once to be able to view all of the information. Then every time after the resize, it will keep the same size when it opens again.
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Is Item in Queue action in Work Queue object is case insensitive. It false positive the existence of a queue item even if it's not an identical match. (See Screenshot)
Accordingly, I suggest having a Match Case flag option for the developers to decide. The screenshot is for a MS graph api message id, which I am sure it is being used widely and will continue to be used even more. So it will be very helpful to have that option. Additionally, it was suggested by @PvD_SE to have an action that gets all queue data. Which can also be useful not only in the previous case insensitive situation, but it will also be very useful to read item data instead of items ids as the are not valuable in most cases without reading the data of each item one by one.
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Status:
Needs More Info
Submitted on
17-01-23
08:32 PM
Submitted by
Anonymous
on
17-01-23
08:32 PM
AWD is using Communications to create the body of the letter and attachments programmatically. The body of the email in AWD is pdf. SS&C uses a 3rd party software called aspose.word to convert the pdf to xml so it can become the body of the email. Once AWD does that, it sends it to the Outlook server to handle any further formatting from there. Bullet points do not work correctly in this process.
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*** Added 30 day impact because of lack of a 24 hour work window for BATCH UserIDs. The CHORUS BPM 'User' Screen allows an 'In By' and 'Out By' time window. The values can be set to '00:00:00' and '23:59:59' respectively; but is NOT 24 hour window. There are two holes, the second before midnight and the second after midnight. The two seconds may not seem like much, but, if you are engaged in BATCH processing using REST Calls at midnight, incoming work will fail to be created or updated. This is causing out-of-synch issues. This impacts ALL versions of Chorus and AWD. Customer Support informed me that In By and Out By are working as designed. We now have REST services that stay true to time ranges and cannot process for 24 hours. We need a 24 hour option for BATCH Users. This is impacting clients every day, data updates are lost. Please help. There are two errors in LOG Files: User cannot logon this early User cannot logon this late
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We would like to be able to freeze a group on a form like you can freeze panes in Excel so agents don't have to scroll up and down to see important information.
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Currently, we can change the logging for all stages in a process by choosing one of the three options, disabled, enabled or errors only.
It would be great if we can have one more option which is changing all log according to best practices and recommendations. This option can be disabling what needs to be disabled, setting errors only for what needs to be that way and leaving all decision and choice stages enabled. Simply an option that can be used before releasing to production as usually a lot of things enabled while developing which makes the currently available 3 options important but they still require manual work to change the logging for specific stages. In a big process this can be a problem since not noticing some stages can be possible.
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The current process to convert Revisable Objects to tif files does not include updating the object format to “I” at the time of conversion in Portal. This has caused us to create additional jobs to run after the conversion process on a regular basis so that the files are viewable in AWD. This would make the update real time and it would keep ROS files compatible for both Portal and Viewstation. We have had instances where the additional jobs do not run and then users are not able to view files as needed. In addition, if users need to view the files immediately after the conversion, they have to wait until the additional jobs run which is impacts productivity.
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Recently Chorus was enhanced to add a user preference so that the Comments Card shows the comments based on the Show drop down option within the card. This user preference does not apply to the comments preview window that appears when holding the mouse over the comment bubble on a work item. The preview window only shows user comments. This becomes confusing for end users because they believe that they had selected to view all comments and then do not understand why the preview is missing some, or in some cases many, of the comments.
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Status:
Under Consideration
Submitted on
02-12-24
08:02 AM
Submitted by
muralivenneti
on
02-12-24
08:02 AM
UX builder should have an ability to throw a validation error when user attempt to upload a file of size exceeding maximum permitted limit. Currently it creates a work object and discards attachment creation in chorus without an indication to the user of attachment creation failure. Ideally a validation error should be displayed to the user upfront and should not create work object until validation is corrected.
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When the 'Edit/Delete Rows' functionality is selected in the Table Operations for a UX Builder table, we would like to have the option of being able to perform specific actions, such as executing a service for example, when the user edits a row and then clicks the Update button: Since this functionality does not currently exist, it is not possible to update a row of information on a table directly from UX Builder into a custom table on the database.
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We would like to have the ability to configure custom tabbing orders on UX Builder forms to enable UX and navigation through the forms as per specific requirements.. This functionality currently exists in Dynamic and Classic Forms, and should therefore be present in UXB as well.
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We would like to have the ability to not choose to display the Filter and Sort options on a table in UX Builder. Currently, these options are shown on all tables by default at runtime, and we would like it so that they can be toggled on or off, depending on the requirement. This would make it so that certain table elements can be used purely for displaying data without the need to take any action on said table. If any actions are required by the use case (for example row select, delete, sort, etc.), they can be configured specifically.
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We have a lot of users minimizing search and create cards. When they have a few of them at the bottom it would be helpful to be able to see what was searched in the BA/WT/Queue Date or Status. Also, if it could display a count of the number of items in the search/queue.
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Would like Copy and Paste from the comment section to work like Classic does now. If there are line breaks or carriage returns in a comment it will copy the same way into Word, OneNote, or an Outlook email. Currently in Processor Workspace it is all one continuous line unless you paste into a Notepad or a Sticky Note. This adds extra steps to get it to format correctly.
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We have a mix of Users who either love or are overwhelmed by Processor Workspace (as compared to Classic Workspace). Some of our Users find Cards ability to go anywhere and not have a permanent Docking (or Pinning) Spot (for each Card on Workspace) can be overwhelming. With an update to allow Docking (or Pinning) of Cards the Users would be able to Move and Pop out Cards (which they have with current functionality) or Dock/Pin in permanent spot to be similar to Classic depending on each Users own preference. #ProcessorWorkspace #Cards #Chorus #DockingCards
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My client feedback on the new Processor workspace: the scroll bars is just too thin (the width is too narrow), very hard to use. This applies to both the horizontal and vertical scroll bars. My client is undergo the upgrade to 23.x, so they tried both 22.x and 23.x. I feel the same, and tried on 23.x regarding the Worklist, Search card, Forms, etc
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Good morning, guys, I hope you're all right. So... Recently I've been talking to some colleagues and we discussed how Golive is done today from automationin productions, we exchanged some ideas and arrived in CICD, So we had the idea why the blueprism doesn't have a native, configurable CICD? This would certainly help in the day-to-day operation and would give more robustness to the tool
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