Hello, The messages displayed in Blue Prism control could be made more helpful so that users may avoid unneeded troubleshooting channels.  Here is an example from the screen shot below. The message states that the "Machine is too busy to run that process". This message is very generic and even misleading. It gives an impression that: something is wrong with the machine something is wrong with the Enterprise license After ruling out reason 1,  I had to spend considerable time to rule out reason 2. I have Enterprise licensing that allows me to run 5 concurrent sessions. From the screen shot you can see that I was able to run 2 sessions, and when adding a third process I got a generic message from Control stating that the machine is too busy. After several days of troubleshooting, I came to realize that it was neither the machine nor the license that was the problem. Rather, it was the process itself. The process I tried to add used a Blue Prism VBO that was marked as Exclusive instead of Background . And this caused my process from executing concurrently. However, the message box displayed had no indication of the true underlying cause. And the concept of setting VBOs to Background mode is not that obvious to most developers.  Which brings us to the idea. Idea:  Please enhance the messaging to align more towards the the actual cause. Example:  In this context,  messages like these could have helped fast track the troubleshooting process in the right direction.  This process you are trying to execute is not designed to run in a concurrent session or Check your process to ensure that any of the objects are not set as Exclusive or  Make sure that the objects used in your process are set for Background execution Theoretically and technically speaking, if BP Control can stop a process marked for exclusive execution from running, then it must be in a position to output a message that more accurately communicates the cause. Thank you for giving this idea your due consideration. ... View more

It would be great to be able to select a work type in designer mode and enter in a work object to test to see what route it goes through. Being able to see it visually and track where it goes and see why would be extremely helpful. ... View more

Need the ability to pass the name of the enclosure that needs added to an Automated letter.  Currently you have to go through the presentation slow, this is a waste of time since the only change made is the enclosure. ... View more

Lincoln Financial is requesting an enhancement to Chorus to allow the ability to configure data fields for masking.  For example, they would like the ability to the SSN field on a form to mask the full value or everything but the last 4 digits. ... View more

Especially when dealing with browser automations, various lags and errors lead to rather messy Process level design. To counter surprising attach or timeout issues, Process level flowchart tend to be filled with actions surrounded with blocks, resume/recover stages and retry loop structures. (Yes, you could clean the process by submerging retry logic into object level, but in the end, it's a same mess, but under a different carpet.) My suggestion is to add a Try-Catch tool into a Process Studio toolbox. Idea is to place an action inside of Try-Catch area and handle exceptions the action might cause. Visually it mimics a Block tool, but adds to its design properties: number of retries action within a Try-Catch will be retried (or possibly a timeout after x seconds?) two exit nodes, one for positive and one negative end (means despite of retries, object faced an error) - error node could be a Recover stage and it's up to a developer if the error is rethrown or suppressed by resume to visualize which retry round is going on, add a caption to stage that signals the retry round for developer The trickiest part is to create a nice design for a error node, but I hope you'll get the idea! ... View more

We are looking for something in our beta region that shows the user is logging into beta instead of production. Per Product team: There is some upcoming new work regarding a Unified Login Screen where this visibility might be incorporated. ... View more

Hey guys, how are you? So, it's very common, within companies, state or country, to get involved in massive training for a group of people, whether small or large, but I feel that we don't have the same weight of support as an appointment, maybe it would be interesting some nomination, as exists in microsft of certified trainers recognized by the company, I believe that there is already a company responsible for this, but I believe that if there were people, we could spread and increase the level of knowledge of blue prism around the world ... View more

We would like the Workspace Timeout to redirect Users automatically to logon window once they are timed out (with no windows received).  This will prevent multiple screens received when users are timed out of Workspaces.  Currently when timed out of workstation, User will receive multiple windows asking to leave or cancel.   #Workspace #Timeout #Windows Chorus BPM #Processor ... View more

We want to secure access to our Blue Prism by requiring MFA for users. We have users in our system that have access to sensitive data. If hacker get access to our user and password, they can log in to Blue Prism and access these users and their password. We would like to prevent this by requiring MFA logon to Blue Prism. ... View more

Currently, the individual user has to download the Excel spreadsheet, right click on the icon and select always open files of this type for HTML CV. We want the ability to have a resource that would open these documents automatically instead of setting this setting on individual pcs. Additionally, we do not want to download a copy of the spreadsheet, we just want to be open to view the source. ... View more

Enhancement Request: As a Chorus processing user, when I add an attachment (Word or Excel) these documents have a document name as shown in the diagram below. Once it is created in Chorus each attachment is given a 12‑digit Collection ID and the original filename is stored in the FLNM lob field as meta data as shown in the diagram below. When I subsequently download or view the attachment, it uses the Collection ID as the filename in the banner.   The use of the Collection ID in the banner is confusing as I am not able to see at a glance what the document is, particularly as I will have multiple documents open.  I also have to share these documents with others and the name of the document is incorrect. Therefore when I save the document I have to rename it back to the original document name which introduces potential errors as I must follow a specific naming convention. Desired outcome:   When an attachment is opened in its native application, the application banner will display the meta data held in the LOB field (FLNM) and the file to be downloaded with the document name (FLNM).  Additional information There was an enhancement made to ROS 2.5 that has the functionality being requested. The source type MASTER has been set up as Revisable: The user has created the MASTER attachment (revisable): The original filename (FLNM) can be set by the user before launching the selected template.   When the native application is launched, the meta data from the FLNM is displayed in the banner: When using the save as function, the meta data from FLNM is used.   ... View more

Although the setting 'start a personal runtime resource on this machine when users sign in to Blue Prism' affects the whole environment and I assume it is rarely used (why would someone start BP to make it act as a runtime resource that then takes over the workplace?! why not start the process directly in Studio or send it to a dedicated runtime resource?!). By default (at least in 6.9 not sure about 7.3.x yet) each user will register his workplace as possible runtime resource, mixing it with dedicated runtime resources and needs to be removed manually.  Having a private runtime resource start when starting BP UI may also cause issues with network ports and other system resources.  Currently the only option to deactivate the 'start a personal runtime resource' is to login into BP and change it manually, on each workplace/resource, which can only be done with BP admin rights, so users are not even able to change settings for their own workplace. Some ideas on how to improve the situation: make the 'personal runtime resource' disabled by default  make it a system wide setting allow users to change this setting for their own workplace have this setting easily changeable in an automated way. eg via CLI, config file (that can be amended during install process) make it a centrally managed feature of a runtime resource/workplace similar to eg logging levels that can be changed in System\Resources\Management any other possible idea that might help but is not listed here ... View more

A manager is prompted to log separately & distinctly into AWD Admin when logged into Hub/Portal.  Once that happens, they can no longer view images in Hub/Portal.  In a shop where managers are working dynamically in AWD/Chorus, it is not efficient or user friendly for them to have to toggle between their Portal/Hub session where they are reviewing/approving work in queues while at the same time needing to manager their teams business area/work type/queue access to meet the needs of the workload. ... View more

Can we spotlight, tag or favorite a document we want to see at the top of the list?   Every time user opens a case to review a particular document, e.g. Worksheet or Payment Summary, they have to go through many non-relevant documents. Request to provide a way to bookmark a few documents on the case, which is visible to all the other users as well.     ... View more

It is difficult to tell which service is configured to which step on an action. In previous versions of UX Builder, the name of the service configured behind an action was visible, but it isn’t any more. If there are multiple services configured to a button press, for example, it becomes difficult to track which service is configured where. In the example below, all three are different services: The only way to tell which service corresponds to which action is to open them manually to check. ... View more

We would like to have the ability to limit characters on the multiline element in UX Builder. This element is often used as a 'Comments' entry element, and a lot of the times, clients want to limit the number of characters a user can enter in such fields. See screenshot for reference.   ... View more

My client (on 23.x) having the following suggestion on the new Process workspace. In the Work object, currently when user view the History and select to Export, he need to export the History; Process; Services tab one by one. Client wish to have the function to export all of them (maybe in separate tabs in the exported csv) in one go. ... View more

My client (on 23.x) having issues/suggestions on the Create & Link Attachment feature: When Business Area is entered, it take very long to pull up the corresponding Filetype (Source type), when they have a lot of Source types under that BA. Prefer to bring up that Source's Form to faciliate fill in of other LOB datavalues. Error message to be more specific e.g. Filename longer than 75 (the error message now is "An error occurred while communicating with the server and the attachment was not created. Please try again.") When the Create button, there is no sand glass icon to show that the file is uploading. User may consider it is  unsuccessful and create again, so will create a duplicate Source. When a large file size is creating (over the limitation, say 25 MB), the system will try to upload the whole file first, and then find out the size is over the limit then throw out the error.  It is better to first check the file size and then throw out the error, so that user dont have to wait for a prolong period of time.   ... View more