Hi BP Team,  It came to our surprise after running our first process in Next Gen that there is no actual reporting functionality and/or ability to export data in some form of structured data. For example if I wanted a report using a data range of certain sessions run. Or if I wanted to export all of the queue items in order to see a holistic view of what was completed vs marked as an exception etc. How  would one achieve that today?  Thank you,  ... View more

Hi BP Team,  When looking at any process it would be nice to see some indication that a published process has dependencies pending review and need to be published/approved. It can be hard to remember every time you may need to publish new dependencies.  So almost like a warning signal, red icon beside the process or anything really that makes it clear to the user that you have a published process that have dependencies that need to published.  To go further if it could tell you what the dependencies are and publish them all at once would be cool.  Thank you,  ... View more

Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in  Shadow table . There should not be duplicate session with no -end time to previous one.  if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances.   SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL   AND EXISTS (     SELECT 1     FROM [dbo].[BPMIUtilisationShadow] AS MI2     WHERE MI1.resourceid = MI2.resourceid       AND MI1.processid = MI2.processid       AND MI1.sessionid <> MI2.sessionid       AND MI1.startdatetime < MI2.startdatetime       AND MI2.enddatetime IS NOT NULL   ); ASK:-  Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like  Use feature - Yes/No if yes , Then what is the action:-  Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries.  Appreciate your time to consider and FastTrack.  ... View more

A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task.  As of now we are unaware of any way to edit any of those values after the document is released to quality review.  This causes the user to rewrite the entire document.  We would like a way to edit those values when making corrections to an existing document. ... View more

During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported..  If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently.  Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill.  I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field. ... View more

During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center.  Note:  developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes. ... View more

Hi I see few Blue Prism VBO's like (MS Excel VBO, Utility - Collection Manipulation etc.,) has empty/missing description in input/output parameters. This VBOs are downloaded from Blue Prism Digital Exchange. It would be good if the description is available in BP provided vbo's as it will be helpful on how to use it for any solution designer.  Regards, Praveen ... View more

I understand it may improve user experience when they can chose their own language and see Blue Prism UI and log entries in their native language. However, in an international environment with more than one language, this seems to be contra productive as each user creates log entries in their own language with the result of some people see texts in non-native language nonetheless.  I assume most people use English to avoid exactly this situation. Other users do just ignore texts they cannot read.  It becomes more tricky when trying to report on DB level when date format may differ from row to row and instead of one keyword to search for, all possible keywords might have to be considered. Normally only 2-3 language are needed to be considered. Although some users may 'practice their Spanish/French/Chinese...' and may be missed in Audit log analysis. Example: I was querying Audit logs for event 'A%' to get changes to credentials. Additionally I wanted to extract the credential names by taking everything after the keyword 'credentials'. Then I noticed some logs are in another language and I have to search for another keyword as well.  I immediately noticed this issues but I could have easily missed it.  I guess when using the built in Audit report feature it would be quite hard to notice some records are missing in the result. Even more tricky is the situation when sub cultures are used, eg en-UK vs en-US. The text would be the same in both cases but (according to Wiki) UK uses dd/mm/yyyy and US uses mm/dd/yyyy.  It would be great to have one consistent way of representing data in the DB and then only change how this data is represented in UI; not the other way round.  ... View more

We cleaned old entries in the BPAAuditEvents table and noticed we lost some version history in studio. Now old objects that have been created over one year ago and haven't been changed since then do not have any history information at all.  It would be great to have at least some dates and names left in the history after DB house keeping activities. So those objects don't look like they appeared out of nothing.  ... View more

When looking at the overview of product ideas here: Product Ideas - SS&C Blue Prism Community The summaries do not include the info what product the idea is for. I have to open the idea to see if it is related to any product I am concerned about. It would be great to have the related products / labels directly shown in the overview page.    Also, I could not find a fitting 'Idea Label' for this suggestion as general ideas for BP web portal do not have a matching 'Idea Labels'. Also, it is a bit confusing to have 'Idea Labels' mandatory that are related to products but the 'Associated Products' tags are optional and widely overlap with the 'Idea Labels' ... View more

We would like to have more granular control of access rights granted to business objects and processes, where a user can be allowed to execute a process or business object and be able to update the 'Current Value' while in DEBUG mode without the possibility to save Initial Values or the process itself. This is currently only allowed through the  'Edit' permission which would defeat the scope of granting execution permissions only to first line of support. ... View more

Hello, We would like to have a Search Bar for the Queues and the Sessions similar to the Resources. This would make our work a lot faster.       ... View more

Unable to rename the files while or after uploading. ... View more

1. Upload documents not user friendly. Can it be changed so that the user bulk uploads the documents and then selects the document type.   2. The document that you upload disappear when you change the document type, this is confusing for the user and makes them question whether something has been uploaded. The user also cannot easily see what they have uploaded before submitting. ... View more