Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in Shadow table . There should not be duplicate session with no -end time to previous one. if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances. SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL AND EXISTS ( SELECT 1 FROM [dbo].[BPMIUtilisationShadow] AS MI2 WHERE MI1.resourceid = MI2.resourceid AND MI1.processid = MI2.processid AND MI1.sessionid <> MI2.sessionid AND MI1.startdatetime < MI2.startdatetime AND MI2.enddatetime IS NOT NULL ); ASK:- Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like Use feature - Yes/No if yes , Then what is the action:- Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries. Appreciate your time to consider and FastTrack.
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A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task. As of now we are unaware of any way to edit any of those values after the document is released to quality review. This causes the user to rewrite the entire document. We would like a way to edit those values when making corrections to an existing document.
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During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported.. If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently. Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill. I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field.
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During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center. Note: developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes.
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Hi I see few Blue Prism VBO's like (MS Excel VBO, Utility - Collection Manipulation etc.,) has empty/missing description in input/output parameters. This VBOs are downloaded from Blue Prism Digital Exchange. It would be good if the description is available in BP provided vbo's as it will be helpful on how to use it for any solution designer. Regards, Praveen
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I understand it may improve user experience when they can chose their own language and see Blue Prism UI and log entries in their native language. However, in an international environment with more than one language, this seems to be contra productive as each user creates log entries in their own language with the result of some people see texts in non-native language nonetheless. I assume most people use English to avoid exactly this situation. Other users do just ignore texts they cannot read. It becomes more tricky when trying to report on DB level when date format may differ from row to row and instead of one keyword to search for, all possible keywords might have to be considered. Normally only 2-3 language are needed to be considered. Although some users may 'practice their Spanish/French/Chinese...' and may be missed in Audit log analysis. Example: I was querying Audit logs for event 'A%' to get changes to credentials. Additionally I wanted to extract the credential names by taking everything after the keyword 'credentials'. Then I noticed some logs are in another language and I have to search for another keyword as well. I immediately noticed this issues but I could have easily missed it. I guess when using the built in Audit report feature it would be quite hard to notice some records are missing in the result. Even more tricky is the situation when sub cultures are used, eg en-UK vs en-US. The text would be the same in both cases but (according to Wiki) UK uses dd/mm/yyyy and US uses mm/dd/yyyy. It would be great to have one consistent way of representing data in the DB and then only change how this data is represented in UI; not the other way round.
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We cleaned old entries in the BPAAuditEvents table and noticed we lost some version history in studio. Now old objects that have been created over one year ago and haven't been changed since then do not have any history information at all. It would be great to have at least some dates and names left in the history after DB house keeping activities. So those objects don't look like they appeared out of nothing.
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When looking at the overview of product ideas here: Product Ideas - SS&C Blue Prism Community The summaries do not include the info what product the idea is for. I have to open the idea to see if it is related to any product I am concerned about. It would be great to have the related products / labels directly shown in the overview page. Also, I could not find a fitting 'Idea Label' for this suggestion as general ideas for BP web portal do not have a matching 'Idea Labels'. Also, it is a bit confusing to have 'Idea Labels' mandatory that are related to products but the 'Associated Products' tags are optional and widely overlap with the 'Idea Labels'
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We would like to have more granular control of access rights granted to business objects and processes, where a user can be allowed to execute a process or business object and be able to update the 'Current Value' while in DEBUG mode without the possibility to save Initial Values or the process itself. This is currently only allowed through the 'Edit' permission which would defeat the scope of granting execution permissions only to first line of support.
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Hello, We would like to have a Search Bar for the Queues and the Sessions similar to the Resources. This would make our work a lot faster.
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1. Upload documents not user friendly. Can it be changed so that the user bulk uploads the documents and then selects the document type. 2. The document that you upload disappear when you change the document type, this is confusing for the user and makes them question whether something has been uploaded. The user also cannot easily see what they have uploaded before submitting.
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We would like to request the ability to perform an action on multiple selected rows on a table. At the moment, actions, such as executing a service, are only available for a single selected row, but we would like for it to be enhanced to include performing an action for multiple selected rows. The following use cases would greatly benefit from such functionality: Selecting multiple rows on a table and marking a flag on them (invalidating, or validating, or simply marking the rows) Selecting multiple rows and deleting them Both of these become cumbersome when the user has to individual action each row. For example in the following form, when it is converted into a UXB form, we would like to be able to perform the highlighted actions on multiple rows, rather than sequentially one after the other for a better user experience: In this instance, the Delete Turns button would mark multiple selected rows as deleted. There could be an instance where the rows may need to be removed from the table altogether. And the Reinstate Turns button would update certain fields on the selected rows.
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When the Time field format is selected on a field in UX Builder, the custom masking functionality does not allow the same level of functionality that Classic & Dynamic forms provide in conjunction with the data dictionary and masking. For example, in the two screenshots below, the user can simply add numbers (such as 0930) and the form will automatically add a colon (making it 09:30), while still providing validation that would be applicable on a time field. There is currently no way to enforce a colon on a time field in UX Builder using the current masking options available. The user either has to add one manually, or additional validation needs to be performed using underlying UX Services. Neither is ideal as it differs from existing behavior.
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It is my understanding that the communications print server prints one document at a time. If for some reason the current print job is corrupted or slow performing a bottleneck is created for other released documents. We'd like to see an option to print up to x (configurable) documents concurrently.
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I wanted to quickly submit this as a possible bug or future improvement. Please let me know if the below information is not clear enough for reproducing the issue. Today, we encountered an issue with negative priorities on queue items in a Production automation. We will be adjusting the automation probably to not use negative priorities anymore. I just wanted to be clear that this is not or at least soon will not be affecting us anymore, but it would be good to add this to the Blue Prism Dev backlog if it's not already there. Blue Prism versions tested: 6.10.1 & 7.3.1 -- Same behavior observed in both Description of the issue: Most people only use priorities of 0+, but there are times that you may want to increase the priority of a specific work queue item to be higher than the average queue item. The only way to do that above a priority of 0 is to go into the negative numbers (or redesign the automation so that the initial priority is something like 100 or 200 etc.). What we discovered is that you cannot use the Work Queues Internal Business Object's action "Set Priority" to set a priority of -1. The error you get is "No priority specified". This is the same error you get if you use this action without providing a number. However, you can supply any other (at least 32 bit) negative number such as -2 or -200, and it will set the Priority just fine. Along with this, you can use the action "Add To Queue" and provide any negative number INCLUDING -1. This is the only way I have found to be able to use negative one as the priority is if you set it when initially adding the item to the queue. Thoughts: I don't know what Blue Prism's opinion is on this. My suspicion is that negative numbers were not intended to be allowed. But if that were the case, I would think there'd be an input validation on Add To Queue and Set Priority to require that the number is at least 0, but neither of them have such a validation. So, my request is that these two be made to have the same functionality. Either make them both not support negative numbers, or make them both support all negative numbers including -1. The problem with the first option is that you could be breaking automations for customers that rely on negative numbers in some way. The second option is probably the better solution, and the only change required is to the Set Priority action so that it handles the priority in the same way that Add To Queue does, allowing for -1 to be a valid input. Steps to recreate: To recreate this issue, create a queue item using Add To Queue. There will be no issues at this point no matter what priority you use. 1, 0, -1, -2. All of these work. Next, in some way, get the Item ID of the item you just created. It will be in the output collection of Item IDs when adding to the queue. It could also be retrieved from the output of Get Next Item, etc. Next, using the Item ID of the pending item, use the action Set Priority and give it a Priority of -1. This will fail with the error "No priority specified". Next you could try -2. This should succeed. For BP personnel: Same content submitted in Ticket #299379
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The output action/form in Blue Prism Desktop is limited in functionality. All output is single data item based and is displayed stacked where the Label sits above the value of the data item. We have use cases where we want to display a large list of data items (roughly 24 fields). Found that the display of these fields required a scroll bar on the right of the BP Desktop screen and the Label/values were aligned to the left of the screen. It would be useful to allow the use of collections in output actions, provided the number of columns is limited to the width of the output form. Expanding the output form width so that it fits more data to handle a table/collection would also help. Currently the output form can only expand height-wise, not width-wise.
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Hi Everyone I'm Emmanuel Katto from Dubai, United Arab Emirates (UAE), What do you think about the need for a built-in code scanner in Blue Prism to ensure security and compliance? Do you think it would make a significant difference in our projects? Regards Emmanuel Katto
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Introduction of new functionality in BluePrism enterprise that uses latest GenAI models to assist in the development, training of RPA processes and objects to accelerate development time. Taking this further at runtime using GenAI models to generate the process and object code based on a set of instructions or procedural documentation etc..for the automate.exe to then execute.
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Currently during the import process about non information is available, like target groups or what are the items causing conflict. It would be great to have some type of preview window showing the contained items and structure similar to what is available in Releases tab. Also nice would be the creation date of the package being part of the release file. Currently the 'create' date shown in Releases tab is the date assigned by the local client, either date of creation when creating a new package or the date of import. This means when moving a release to another environment the creation date of the package there will be different to the creation date of the originating environment. It would make more sense to have creation / modify date static as part of the release and maybe add another column (eg release date) for when the package was last imported/exported.
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