Provide for the ability to record text and images in a single place (e.g. worksheet) to record the information used in the human thought process in arriving at a decision e.g. Claims assessment.  The following are the key requirements: The ‘worksheet’ must be able to include text and images e.g. a screen capture of a section of a document. Note that most documents are many pages long so its essential that key parts can be extracted and included in this worksheet The ‘worksheet’ is a living a document but must have the ability to lock down previously captured sections of text and images at key stages e.g. when they decide to contact the client. The ‘worksheet’ should automatically record the person, the time and date each update is made and present the information in chronological order The ‘worksheet’ should be laid out in sections e.g. a template with sections for specific text and images. The ‘worksheet’ and sections of the 'worksheet' must be access controlled.   ... View more

The request would be to add screenshot (full-screen and within a specific pixel range) to one of the existing Core Functionality VBOs.  It seems to me that it could fit in either the Utility - Environments (where you can obtain the screen resolution), or in the Utility - General. We, as I think it true of most customers, have a custom object that covers this, but it seems like a fairly basic action.  I would love to be able to get rid of one more custom object. Thanks, Red ... View more

We are currently able to view exception screen capture using the "Show latest screen capture" feature from the control room. However, when we are unable to view the capture right when it occurred, the screen capture is usually overwritten by the next process that runs on that resource if another exception occurs. As a result of this, we lose the previous screen capture. It would be really helpful to have the previously captured screenshots saved to a path, where we can reference them. ... View more

It has been highlighted by the UK GIDS surrounds Identity Access Management (IAM) team that the current Chorus REST API stack does not facilitate for user maintenance as provided in the SOAP WorkPlaceService. UK GIDS need all operations such create, amend, update and user. Provide roles or privileges. A further key element is Communication user access which is only available in front end. With modern IAM tools such as Service Now or SMART, GIDs it needs an API function.   ... View more

Within Chorus BPM Designer, Timers functionality/configuration, allow for designers to utilize a date (and or date/time) value to set the timer expiry. Currently allows for setting the duration integer (number of days, hours, or minutes only) via literal date/time or variable data source. Ability to set an actual date/time within the designer would be of huge lift for BPM design.   ... View more

Now a days data extraction from a web page or web table is very easy by all other RPA tools. It is available separately in all the tools. I have raised it earlier as well to add similar kind of feature in BP. Now the way BP is extracting data from web page or web table, it's very very difficult. As I see there are lot of feature being added in recent version, please consider this one. Data scrapping is a missing feature in Blue Prism.   Blue Prism Enterprise v7  ... View more

Hello, Note: Sorry for duplicate idea. I maybe already posted this idea when we were using 6.4 and read similar ideas posted by other users. Unfortunately I could not find a list of my own ideas to post an update, so I had to create a new idea. Now particularly for BPE v7 as this flaw still exists. In the Manage Access Rights screen in Studio that is used to grant folder level permissions to user roles, it would be great to have the option to sort the list of user roles or have the list sorted by default. Since there are no templates that can be defined once and applied whenever a new user role is created, we have to manually click all required check boxes (every permission for every role and then every permission for every role for every folder). This cumbersome manual activity is complicated by a list of user roles in Manage Access Rights that is randomly ordered.   ... View more

Add a user preferences section to allow user to customize the case data that appears as the title of the Comments bubble page.  The comments bubble page currently uses 3 pieces of case data, but it would be helpful for users to have an option in their preferences to swap these out for different case data values. ... View more

The comment section in the comment bubble window is not able to be expanded when entering your comments, resulting in only being able to read a sliver of the notes you are typing. ... View more

Hi there, is it possible to implement in blue prism following point :  "missed" sessions appearing in the session list when a schedule is skipped. When a process runs for different reasons over the scheduled time , it would conflict with the next process. it would help in monitoring to see ,Even temporary, so that would be easier to reschedule them. thank you. Tim ... View more

Hi BP Team,  When looking at any process it would be nice to see some indication that a published process has dependencies pending review and need to be published/approved. It can be hard to remember every time you may need to publish new dependencies.  So almost like a warning signal, red icon beside the process or anything really that makes it clear to the user that you have a published process that have dependencies that need to published.  To go further if it could tell you what the dependencies are and publish them all at once would be cool.  Thank you,  ... View more

Currently, the individual user has to download the Excel spreadsheet, right click on the icon and select always open files of this type for HTML CV. We want the ability to have a resource that would open these documents automatically instead of setting this setting on individual pcs. Additionally, we do not want to download a copy of the spreadsheet, we just want to be open to view the source. ... View more

Recently Chorus was enhanced to add a user preference so that the Comments Card shows the comments based on the Show drop down option within the card. This user preference does not apply to the comments preview window that appears when holding the mouse over the comment bubble on a work item. The preview window only shows user comments. This becomes confusing for end users because they believe that they had selected to view all comments and then do not understand why the preview is missing some, or in some cases many, of the comments.   ... View more

Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in  Shadow table . There should not be duplicate session with no -end time to previous one.  if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances.   SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL   AND EXISTS (     SELECT 1     FROM [dbo].[BPMIUtilisationShadow] AS MI2     WHERE MI1.resourceid = MI2.resourceid       AND MI1.processid = MI2.processid       AND MI1.sessionid <> MI2.sessionid       AND MI1.startdatetime < MI2.startdatetime       AND MI2.enddatetime IS NOT NULL   ); ASK:-  Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like  Use feature - Yes/No if yes , Then what is the action:-  Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries.  Appreciate your time to consider and FastTrack.  ... View more

A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task.  As of now we are unaware of any way to edit any of those values after the document is released to quality review.  This causes the user to rewrite the entire document.  We would like a way to edit those values when making corrections to an existing document. ... View more

During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported..  If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently.  Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill.  I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field. ... View more

While working on a process and object, when a user puts any new item onto a page, the stage font and size always is set to be Segoe UI with 10 pts. Typically, to change this you could select all and set a new font and size. What would be GREAT is to be able to set this default font and size somewhere in studio settings so that you would not have to constantly set it within a process or object when working. ... View more

During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center.  Note:  developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes. ... View more

Currently in Interact version 4.7 , When we raise/submit a submission from interact API, Rules set to fields are not getting triggered while this feature is working from Interact UI.   ... View more