Have the ability to have work automatically unlock or reinstate the ability to give user access to management to unlock work – we hear about this often that late in the day a user will be gone and locked to item and then we have to submit a ticket to AWD customer center for item to be unlocked. User may had some issues during the day that locked them to item and they did not know about it until we are doing end of day validation process for checks mostly
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Status:
Under Consideration
Submitted on
23-05-22
02:16 PM
Submitted by
Brian_Hesse
on
23-05-22
02:16 PM
Easier service integration with Chorus
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Rules Integration – I would like to see a toolset, like Drools, embedded into the AWD UI. I would like to define “Rule Automation Services” that invoke those rules. It should all be integrated into the user experience, and give the appearance that AWD process development implements the ability to administrate complex rules.
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We need a ‘birds-eye view’ of which Processes, Automation Services and Presentation Services are being used, so that it would very helpful to know if workflows are not being ever traversed through, which will allow us to retire and simplify our ‘code base’. It will be easier for us to navigate and maintain the flows when it gets more and more complex.
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The Rule Automation Services should be able to be modified outside the processes that consume them, just like automation services. Perhaps this would be administrated separately from process administration.
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Create auto loop function available in services and press flows: • A separate function, where a user could drag over the loop function and pass it an array. • Then it would iterate through the array until it got to the last item. • Other operations in the function could be like Continue and Break. • Continue would move on to the next item in the array and break would break out of the loop • Tangent thought to that would be to allow for creating a variable which is an array type and allow for building arrays ourselves, rather than having to rely on arrays from web service responses.
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Automated Workflow-to-Process Conversion – We literally have several thousand workflows that have been built over time. It will take forever to go through business process modernization initiatives to rewrite or replace these, and therefore it will take a long time until these business processes can benefit from the AWD Process automation capabilities. Sure there are Interop Services, but it will become unwieldy to manage full automation through this capability. What I would like to see is a tool that works something like this: 1. Select a BA/WT 2. Automatically reverse engineer all the status routing steps and UIs 3. Select a target BA/WT 4. Auto draw a process that depicts the original workflow (yes, I know there are hurdles and things to deal with here, but I have some suggestions) 5. Allow the admin to deploy the new process a. Optional – Inherit Permissions form the original workflow b. Replace BA/WT/STAT fields and Update button with Next Step
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Status:
Under Consideration
Submitted on
23-05-22
02:12 PM
Submitted by
Brian_Hesse
on
23-05-22
02:12 PM
The goal of this project was to develop a SOAP web service that could be called from within AWD's Design Studio that would create AWD Case Management cases and tasks. This was originally developed for use with sales demonstrations; and, once clients showed enough interest in Case Management, it was decided to make the module available.
The standalone CaseMgmtUtility.war file provides a SOAP web service interface. Actions including createCase, addTaskToCase, and AssignTask were implemented with appropriate parameters to call the AWD baseline REST services used by the Case Management user interface (UI) to create cases and tasks. Parameters are read from the AWD Admin Console Configuration Settings Table (WM7U999S) to provide the appropriate logic to use the B2B authorization filter for making the REST service calls.
On the list with other API enhancements, tentatively planned for 22.2 (but may not quite make it into the release). (NATHAN)
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Status:
Under Consideration
Submitted on
23-05-22
02:12 PM
Submitted by
Brian_Hesse
on
23-05-22
02:12 PM
Javascript has been created to allow an administrator to make every row that is populated in a table control, to be referenced as a hyperlink. The end user experience allows the processor to quickly launch the presented item to perform updates if their privileges are aligned properly.
We do have a lot of enhancements planned for the Table element in the UX Builder for 22.2. (CLARA)
@Clara Rosaline Raj This sounds like something we should support in Data Tables. Can you please review this capability with the Consulting team to see if we should support it?
I have seen this demo once , Karen had showed use back while we were understanding the custom code usage. This definitely will be implemented in UX Builder - however what I'm not sure of is - if it will be implemented in 22.2 time frame. This would require launching a work item on a click - something like launching a Work item card from the App. Integrating the existing Chorus components with UX Builder is in the road map - I don;t know if it will make it in 22.2 [CR2]
@Clara Rosaline Raj I'd ask you to think about this more generically. Sure, sometimes people would want to link to a work item. But more generally, this implies that tables need to have links or buttons that enable you to open a detailed view of that row (in a modal or page). [JG3]
Ability to select a row in a table and trigger an action - is part of the road map for 22.2 ( we did not have modals in the plan - but we could consider that ) . But this specific custom code - opens a chorus work item ( render the form associated to it) . which as of now is not part of 22.2 ... [CR4]
This will be part of the Table element enhancements - i had mentioned for 'Enahnced Table Widget' point in this document [CR5]
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Status:
Under Consideration
Submitted on
23-05-22
02:11 PM
Submitted by
Brian_Hesse
on
23-05-22
02:11 PM
This service provides the ability to retrieve an AWD image and copy it to an external network drive.
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Status:
Needs More Info
Submitted on
23-05-22
02:11 PM
Submitted by
Brian_Hesse
on
23-05-22
02:11 PM
It provides dynamic form behavior. Three different LOB fields can be used as a collection to dynamically populate the FVD values based on field 1’s selection.
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Javascript has been created to allow an administrator to reference a URL on a form. The URL can be given a label that reflects its purpose, as opposed to listing the native URL Address. It will display with a hyperlink underline and will have the ability to launch the URL in a separate tab or separate browser window depending on the configuration style.
The Text Element in UX Builder supports rich text formatting and will enable hyperlinks to be added to forms and apps. ()
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Retrieve Object Wrapper is a service that Retrieves children and returns back 5 LOB field values. It makes the return data much more manageable than the baseline retrieve object call.
Retrieve Object Wrapper is now feasible with baseline functionality with Tables and Functions that was introduced in 21.1. This was demoed in the stakeholder meeting for Tables & Loops. (CLARA)
The Enhanced Table Widget displays the lob field values in a table (presentation layer) – The end user can edit the values in the table. The values will be updated automatically on the work item
We do have a lot of enhancements planned for the Table element in the UX Builder for 22.2. (CLARA)
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The web service allows the Administrative designer to enter a date range and a parameter of business or calendar days in order to receive a calculation of months, days, and years.
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Status:
Under Consideration
Submitted on
23-05-22
02:08 PM
Submitted by
Brian_Hesse
on
23-05-22
02:08 PM
Currently the print file copy is available in Communications however; the ability to apply a watermark is not available.
Currently in Encorr, you are able to print a ‘file copy’ of the document that was saved with a watermark of ‘File Copy’ on it.
Communications does not provide a mechanism to selectively print a watermarked 'file copy' of a letter as EnCorr does. To address the shortcoming, the client duplicates the letter makes modifications within the body of the shareholder or dealer letter. It is clumsy as there is no watermark capability & client would prefer the functionality be restored.
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Currently we have a custom code applicated that was created with AWD Toolkit to allow a bulk number of work items to be moved to a different business area/work type/status/queue combination upon request. As part of this custom code application, we also add a comment stating who requested the items be moved and the corresponding ticket number so that each work item has a history line stating why it was systematically moved. This is information that is verified during our audits. While AWD Portal has the Process Monitor to bulk move items, it does not have the ability to add comments. Our request is to add an optional comment field so that when items are moved comments can be applied.
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Status:
Under Consideration
Submitted on
23-05-22
02:07 PM
Submitted by
Brian_Hesse
on
23-05-22
02:07 PM
We need to Chorus to be able to “self-trigger” based on a date, day, and length of time, (or other unit of measurement) to kick off a process automatically.
Examples:
An annual activity checks that a commercial building’s insurance has been renewed as required by the contract. 60 days prior to the insurance renewal date, Chorus would kick off the process that manages the checking of that renewed insurance.
Every 30 days an account manager needs to contact a client to see how they are doing. The trigger kicks off the process to have the call made and collect that latest data
Every February 2, and email must go out to clients to confirm their current beneficiary(ies) asking the client to go online and check.
The end results is that our clients would have a new function that they put at a start of a process to automatically kick it off based on the time structure.
A high percentage of work that happens every year based on a “plan year end date”. It would be extremely helpful if we could schedule/trigger work based on a date. A similar use case would also help us know if work that was supposed to come in on specific schedule like semi-monthly payroll contributions, an annual census update, or a required annual notification that should have happened but didn’t for some reason. (i.e. is this piece of BA/WT in the system for this client….no?....email the client or create a piece of work to find out why it’s missing)
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When calling a REST endpoint through an integration service, if there is an error, we do not have access to the error data from within the Design workspace. Often REST services return an errorList data structure with details on the error. We currently cannot access this data structure when the status code is not in the 2xx range. There are a number of cases where we would like to handle an error differently based on the error message or code. Also, it would be helpful to document this information for debugging purposes.
A recent example of this is a restful service I call to search for documents. This API returned a specific error message when there are no documents that match the search criteria. Since Chorus cannot access the error message data, I could only build generic error handling in the presentation flow and could not notify the user their search yielded to results. In this case, we had an internal development resource change the API to accommodate the shortcoming in Chorus and not return an error when there are no search results. Modifying the service is not always an option and is not the most effective use of development resources.
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As a GDPR regulated business I need the ability to fully automate (STP) the deletion of objects in Chorus BPM on a regular schedule so I can protect the business against the risk of GDPR breaches and associated regulatory fines.
As a GDPR regulated business with continual need for BAU deletions of data to comply with regulation, I need the ability to schedule configurable times and frequency for the automated executions of data deletions.
As a GDPR regulated business I need the access and control of data deletion activities to be business configurable, and executable with access to deletion administration and execution managed using Role Based Access Control.
As a managed service customer, in need the ability for audit of data deletion executions to be available to the business on a self-service basis, i.e. without a dependency on IT, professional services or the managed service provider to access machine logs or database etc.
As a GDPR regulated business I need the ability to delete all data for identified customers to comply with GDPR, i.e. needs to additionally include Communications, Capture and Analytics data and any other customer data tables not yet covered by DID deletion.
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Need the ability to tell if a button on the form has already been configured with a connection to something. Right now, if you click on the wrench on a line, it includes all options except the one that it is configured for. It is very confusing to not know if all options have been accounted for. We would like the wrench to show only the options that are left to be connected. This means if I have 5 options and I’ve connected 3 of them, I want a line to only show the 2 that are left so I know how many more connections I need to build.
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