We are currently on chorus v21.2.4.7 -- so if this is already in future releases, I'd be happy to hear it. this version of Chorus Processor allows for 1 search per search card. Our users would get value from being able to start a new search in the same card -- while leaving the previous search (and its results) still left in the card. ... View more

Currently only "plain text" comments can be added in Chorus's Processor Workspace. Enhancement would be to extend that to other formats such as HTML, to allow for content markup (bold text, hyperlinks. embedded images etc.).  ... View more

Chorus client Sanlam have a specific business requirement to alert a defined set of users if an attachment is added to a work item. Principal use case: an attachment is uploaded and attached to an existing work item via API from an external (non-UXB) web portal, but could be any scenario where a source is attached external to the defined business process. Currently there is no easy way to achieve the above without having a separate "match and attach" process. This specific requirement though can be boiled down to a much more generic requirement to be able to trigger (or not) an automation service when a source is attached to a work item. That automation service can then be designed to meet the client-specific requirement. ... View more

There is currently no separate data field in User Admin where the user's email address can be set.  The "User Alias" field can currently be used as a "stop gap" measure, but only for implementations where that field is not needed for user sign-on with an ID longer than 8 chars that isn't also the user's email address.   ... View more

We are currently able to view exception screen capture using the "Show latest screen capture" feature from the control room. However, when we are unable to view the capture right when it occurred, the screen capture is usually overwritten by the next process that runs on that resource if another exception occurs. As a result of this, we lose the previous screen capture. It would be really helpful to have the previously captured screenshots saved to a path, where we can reference them. ... View more

It has been highlighted by the UK GIDS surrounds Identity Access Management (IAM) team that the current Chorus REST API stack does not facilitate for user maintenance as provided in the SOAP WorkPlaceService. UK GIDS need all operations such create, amend, update and user. Provide roles or privileges. A further key element is Communication user access which is only available in front end. With modern IAM tools such as Service Now or SMART, GIDs it needs an API function.   ... View more

Hello, Note: Sorry for duplicate idea. I maybe already posted this idea when we were using 6.4 and read similar ideas posted by other users. Unfortunately I could not find a list of my own ideas to post an update, so I had to create a new idea. Now particularly for BPE v7 as this flaw still exists. In the Manage Access Rights screen in Studio that is used to grant folder level permissions to user roles, it would be great to have the option to sort the list of user roles or have the list sorted by default. Since there are no templates that can be defined once and applied whenever a new user role is created, we have to manually click all required check boxes (every permission for every role and then every permission for every role for every folder). This cumbersome manual activity is complicated by a list of user roles in Manage Access Rights that is randomly ordered.   ... View more

Hi there, is it possible to implement in blue prism following point :  "missed" sessions appearing in the session list when a schedule is skipped. When a process runs for different reasons over the scheduled time , it would conflict with the next process. it would help in monitoring to see ,Even temporary, so that would be easier to reschedule them. thank you. Tim ... View more

Hi BP Team,  It came to our surprise after running our first process in Next Gen that there is no actual reporting functionality and/or ability to export data in some form of structured data. For example if I wanted a report using a data range of certain sessions run. Or if I wanted to export all of the queue items in order to see a holistic view of what was completed vs marked as an exception etc. How  would one achieve that today?  Thank you,  ... View more

Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in  Shadow table . There should not be duplicate session with no -end time to previous one.  if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances.   SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL   AND EXISTS (     SELECT 1     FROM [dbo].[BPMIUtilisationShadow] AS MI2     WHERE MI1.resourceid = MI2.resourceid       AND MI1.processid = MI2.processid       AND MI1.sessionid <> MI2.sessionid       AND MI1.startdatetime < MI2.startdatetime       AND MI2.enddatetime IS NOT NULL   ); ASK:-  Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like  Use feature - Yes/No if yes , Then what is the action:-  Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries.  Appreciate your time to consider and FastTrack.  ... View more

During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported..  If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently.  Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill.  I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field. ... View more

During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center.  Note:  developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes. ... View more

Hi I see few Blue Prism VBO's like (MS Excel VBO, Utility - Collection Manipulation etc.,) has empty/missing description in input/output parameters. This VBOs are downloaded from Blue Prism Digital Exchange. It would be good if the description is available in BP provided vbo's as it will be helpful on how to use it for any solution designer.  Regards, Praveen ... View more

I understand it may improve user experience when they can chose their own language and see Blue Prism UI and log entries in their native language. However, in an international environment with more than one language, this seems to be contra productive as each user creates log entries in their own language with the result of some people see texts in non-native language nonetheless.  I assume most people use English to avoid exactly this situation. Other users do just ignore texts they cannot read.  It becomes more tricky when trying to report on DB level when date format may differ from row to row and instead of one keyword to search for, all possible keywords might have to be considered. Normally only 2-3 language are needed to be considered. Although some users may 'practice their Spanish/French/Chinese...' and may be missed in Audit log analysis. Example: I was querying Audit logs for event 'A%' to get changes to credentials. Additionally I wanted to extract the credential names by taking everything after the keyword 'credentials'. Then I noticed some logs are in another language and I have to search for another keyword as well.  I immediately noticed this issues but I could have easily missed it.  I guess when using the built in Audit report feature it would be quite hard to notice some records are missing in the result. Even more tricky is the situation when sub cultures are used, eg en-UK vs en-US. The text would be the same in both cases but (according to Wiki) UK uses dd/mm/yyyy and US uses mm/dd/yyyy.  It would be great to have one consistent way of representing data in the DB and then only change how this data is represented in UI; not the other way round.  ... View more

We cleaned old entries in the BPAAuditEvents table and noticed we lost some version history in studio. Now old objects that have been created over one year ago and haven't been changed since then do not have any history information at all.  It would be great to have at least some dates and names left in the history after DB house keeping activities. So those objects don't look like they appeared out of nothing.  ... View more

When looking at the overview of product ideas here: Product Ideas - SS&C Blue Prism Community The summaries do not include the info what product the idea is for. I have to open the idea to see if it is related to any product I am concerned about. It would be great to have the related products / labels directly shown in the overview page.    Also, I could not find a fitting 'Idea Label' for this suggestion as general ideas for BP web portal do not have a matching 'Idea Labels'. Also, it is a bit confusing to have 'Idea Labels' mandatory that are related to products but the 'Associated Products' tags are optional and widely overlap with the 'Idea Labels' ... View more

We would like to have more granular control of access rights granted to business objects and processes, where a user can be allowed to execute a process or business object and be able to update the 'Current Value' while in DEBUG mode without the possibility to save Initial Values or the process itself. This is currently only allowed through the  'Edit' permission which would defeat the scope of granting execution permissions only to first line of support. ... View more

Hello, We would like to have a Search Bar for the Queues and the Sessions similar to the Resources. This would make our work a lot faster.       ... View more

1. Upload documents not user friendly. Can it be changed so that the user bulk uploads the documents and then selects the document type.   2. The document that you upload disappear when you change the document type, this is confusing for the user and makes them question whether something has been uploaded. The user also cannot easily see what they have uploaded before submitting. ... View more