Currently, Known issue list across BP version do not include date when the issue is added to list. Issues are keep on adding as they are coming late as well and users do not come to know which issue was added at what point of time. ... View more

Dynamic Forms - Unable to invoke a presentation flow on click of a custom button on dynamic form I think this is more of a backlog item than an issue. We're trying to figure out if there's a way to invoke a different presentation flow on click of a custom button on dynamic form. Business Scenario: For example, we're trying to setup Pension for a customer and we do have different presentation flows which take care of each of the details capturing i.e., first presentation flow to capture Personal info, second presentation flow to capture Risk Details, third to capture Quote details and so on. Towards the end, we would like to show a summary of what all have been captured in the previous presentation flows (dynamic forms) and provide an Edit button at each section for the CSR to be able to go back to the relevant presentation flow for these specific section to be edited. Edit button, here would be a custom button and we would like to understand how this can be achieved using dynamic forms. Incident Number - INC0556959 Client - AI4 Process Ltd. Chorus Componenet - Dynamic Form Client Environment - Dev ... View more

The ability to finalize a Revisable Object in Chorus BPM should be configurable to extend the currently implemented conversion to TIFF to other formats including PDF. ... View more

The option to pin data items so their values remain on screen while the process runs would be great. Maybe a ribbon somewhere could contain these so they're always visible. Having to pause a process then potentially change pages and or scroll to find the current value of a data item is wasted time. The ribbon could be able to be pinned so it could be closed when not needed. ... View more

While doing some testing in Beta I set my letters to Deferred to print later as needed.  As I made changes I found I don't need to print them all and would like the option to Delete them.  I feel this would be helpful in Prod as well.  If a new automated letter gets generated and then an error or a change is needed in the letter, you would have the option to Delete these letters versus printing and worrying one my go out in error. ... View more

Create utiilty to enable import of an excel (*.csv) formatted spreadsheet from Processor workspace. UX screen will need to enable mapping of columns to Chorus BPM data fields with options to include/exclude column. Need to include a preview that states what will happen (i.e. 27 new UNIT - WRKT transactions will be created with the following data fields ACCT, SSNO, AMT, etc.) Each row will create new transaction (Case or Transaction) in Chorus BPM and they will execute the related process flow.  This utility will enable sunset of some RIP feeds and enable rapid ingestion of data into the system that is currently locked in Excel spreadsheets. ... View more

Auto-delete the collections attached to queue items if the completion/exception date is > x months Make this part of the queue settings so it can be setup for each queue differently. This approach allows you to track actual worked items without storing personal data. Update dbo.BPAWorkQueueItem set data = NULL where finished is not Null AND loaded < DATEADD(month, -2, GETDATE()); ... View more

Within Blue Prism I currently can't: verify whether the expected number of cases from the Business Case match with the actual number of cases create charts on hours/FTE saved I propose a new table with project information: manual handling time per case, expected number of cases per year, expected avg run time,...  The new table shouldn't be on BP Process level, but on the same level as the Schedules are organized. I.e. a project containing multiple BP processes (e.g. login, load queue, process, reporting, logout). This table, in combination with existing session, queue, tasks.... tables can give insight in expected vs actual outcomes. ... View more

System > System > Calendar When you want to make a slightly different calendar of an already existing calendar then you currently have to re-enter all the holidays in the newly created calendar. Ideally, next to new, save, delete, and reference, a new button would appear to "clone" the selected calendar, and allow a name change of the clone. ... View more

Parent ticket - AWD-42901 Either upgrade, or remove, the version of AWS Java that ships with AFT to ensure it functions properly with all regions (e.g. Hong Kong). - The current packaged version does not work for all regions. Step to recreate- Try to use AFT in AWS in the Hong Kong Region fails. Component - AWD|File Transfer (AFT) Affects Version - AFT 6.0 ... View more

Parent ticket - AWD-42901 Description- Change the level of the 'error' level log message that appears in the logs whenever a document is deleted successfully so that it is only visible for traces. This has the potential to fill up log files if mass deletions occur. Client needs to delete images regularly/on-mass thus this issue will bloat the log files significantly if not addressed. Steps to Recreate- Delete any source, review log files Component - AWD|File Transfer (AFT) Affects Version - AFT 6.0 Client - AXA HK The details of the ‘change the level of the error level log’ is misleading, the issue/requirement is actually as per my comments: Error - The message “WARNING: unable to delete, return code = 1” gets written whether a source is deleted or not. Description - This error is logged every time there is an AFT delete during datapurge, This reports a failure and a return code of 1 however the file is deleted, so the Warning is misleading. (If the file is not deleted this same error is also produced) This is a GDPR regulatory concern as it means the success of deletion of the file is unconfirmed. ... View more

Parent Ticket - AWD-42901 Add the ability for AFT to communicate with S3 using the native EC2 profile rather than specific keys configured in the aftservice.properties file. Ticket AWDPS-1656 has a code version available to do so by using a flag in the properties file named s3aftadapter.useDefaultProvider. This removes the need to have a system user in AWS specifically for AFT. This was originally identified as part of the SS&C Cloud Security Review. A review needs to take place to determine whether the communication protocol has been in the design up to now.  The fact that this has had to be developed by PS states it hasn’t been.  Description on the Dev ticket AWDPS-1656 :- We have an issue that occurs every time AWS make a change to their certificate chain for secure connectivity to S3.  We currently use the S3 AFT Adapter provided by base product and its approach assumes the AFT is installed on client site and is connecting remotely to S3, therefore requires all the AWS Certificate chain for S3 connectivity to be loaded into the Java Trust store. This means any time there is a change to the certificate chain we get connectivity issues, most commonly AWS make intermittent changes deep in the chain, which then manifest as intermittent connectivity issues to S3. We have had this on several occasions, once with Vitaity and very recently with LV and these result in Level 2 incidents that are challenging to diagnose and resolve. However we are deployed into AWS and the EC2 instance has a default provider chain on the machine that enables access to S3 using IAM config as AWS level, so we should just be able to utilise the machine level access privileges to talk to S3 and this will remove the fragility/risk that comes about when loading certificate chains into the Java Trust store. Moving to the EC2 level authentication also removes installation, upgrade and certificate maintenance complexity. See the following link as an outline of how the AWS Java SDK can leverage the default certificate chain. https://docs.aws.amazon.com/sdk-for-java/v1/developer-guide/java-dg-roles.html Steps to Recreate- Try to use AFT with S3 using the native EC2 profile fails Component - AWD|File Transfer (AFT) Affects Version - AFT 6.0 ... View more

Many times when calling a service, the wsdl used to configure the client call and the eventual endpoint for the call are different.  In these cases, we should be able to override the endpoint.  In Blue Prism, the endpoint in the wsdl used in configuring the SOAP Web Service is what is used and there is no way to change it.  We would like an option to Override the endpoint on a SOAP Web Service. ... View more

No Customer Care of JIRA ticket has been opened. The ask by Morgan Stanley is to have SS&C update Communications to use a 3 rd party certificate instead of the self-signed certificate. The Morgan Stanley CISO team believes this is a security risk and should be remediated by SS&C with either a short-term solution if we can't provide a long-term solution this year.  The short-term solution could be to rotate the certificate in the SS&C Hosted environment by November 2022. Risk - Self-signed certificates introduce a risk of server impersonation attack.  Remediation - Vendor must ensure that the certificate used for authentication is not self-signed and is actually signed by a Trusted third party Certificate Authority. Risk- Not rotating the certificates introduces the risk of certificate keys becoming “stale” and increases the likelihood that they will be compromised or increasing the period for which compromised credentials are valid.   ... View more

Chorus Customer Care Ticket:  CS0011514 Need the ability to sort or put in alphabetical order variables, inputs or outputs in a configuration role. ... View more

Currently, till version 3.2 of bp capture, only window and UIA mode are supported. this idea is for inclusion of browser mode  as well which will ease development for web based application. ... View more

We have noticed that the LAM templates provided in the Blue Prism Portal in the documentation area feature quite different roles than are preconfigured in the Blue Prism software itself. This doesn't make any sense at all. When creating a LAM for an organization and planning it with the template, you will afterwards have to adjust all the technical roles in Blue Prism itself so they fit the LAM template. It is not just that the access rights of the roles differ between the template and the software - there are completely different roles! This means a lot of extra work and just doesn't make sense. Please consider aligning the template with the reality in the software in the future. Template Reality in the software ... View more

In Doc split, there is an option to assign a newly created work item to a user. However, if the new work item is associated with a process that runs an automated service as the first step, the new item will not assign to the selected user because the SYSTEM id gets the assignment in order to run the service. Somehow Doc Split needs to handle this, as right now it gives the false impression this will work. The purpose for running the service is to create a relationship between the newly created item and the case object where doc split was activated, because there is no option to attach the newly created work item to that case. If that option were available, then the need to run the service (in this instance) would not be needed, and then the assign feature would work. ... View more