Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in  Shadow table . There should not be duplicate session with no -end time to previous one.  if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances.   SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL   AND EXISTS (     SELECT 1     FROM [dbo].[BPMIUtilisationShadow] AS MI2     WHERE MI1.resourceid = MI2.resourceid       AND MI1.processid = MI2.processid       AND MI1.sessionid <> MI2.sessionid       AND MI1.startdatetime < MI2.startdatetime       AND MI2.enddatetime IS NOT NULL   ); ASK:-  Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like  Use feature - Yes/No if yes , Then what is the action:-  Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries.  Appreciate your time to consider and FastTrack.  ... View more

A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task.  As of now we are unaware of any way to edit any of those values after the document is released to quality review.  This causes the user to rewrite the entire document.  We would like a way to edit those values when making corrections to an existing document. ... View more

During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported..  If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently.  Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill.  I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field. ... View more

While working on a process and object, when a user puts any new item onto a page, the stage font and size always is set to be Segoe UI with 10 pts. Typically, to change this you could select all and set a new font and size. What would be GREAT is to be able to set this default font and size somewhere in studio settings so that you would not have to constantly set it within a process or object when working. ... View more

During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center.  Note:  developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes. ... View more

Currently in Interact version 4.7 , When we raise/submit a submission from interact API, Rules set to fields are not getting triggered while this feature is working from Interact UI.   ... View more

It would be good to have the option to check/uncheck a selection of processes or objects being imported through a release. For example a change went into production recently which had a bug in it but a backup of the process wasnt taken from production before the new one went in causing an issue in rolling back the change. As a rule we take a full production back up at the end of every week so we could import this release but as it includes EVERYTHING it meant a good bit of time during the import where we had to select whether the process/object was to be imported or not imported, since we only needed one process imported it was a real hassle. If we had a check box to select/unselect all we could select only the ones we need to import without having to go through the drop down selection for each process and object. ... View more

In Blue Prism, this functionality would be implemented as an action within a business object that allows jobs to "release" their digital worker licenses when a higher-priority job is pending. Essentially, the action would enable the job to place itself back into the queue, allowing more urgent tasks to be processed without disruption. Having transitioned from UiPath to Blue Prism, I’m bringing a feature I previously custom-built in UiPath, which I found to be immensely beneficial. In our previous framework, we had a system where low-priority jobs could run throughout the day, but if a higher-priority task emerged and required a license, the lower-priority job would temporarily give up its license and return to the queue.  The code would do this checking every time a new queue item was picked up. This behavior was seamlessly integrated into our framework, allowing our processes to communicate dynamically with the control room. The ability to manage this flow, where jobs could intelligently pause for higher-priority tasks, ensured better resource allocation and process efficiency without needing manual intervention. This feature enhanced our automation framework by offering flexibility in job scheduling.  ... View more

Each version of Blue Prism should display tooltips and highlight new features when installed for the first time. This is a common practice in many tools, as not all users will thoroughly read the release notes or actively explore every new feature. It is the responsibility of the product developers to incorporate such tooltips within the software to ensure users are informed and encouraged to try out the new features. ... View more

Hi,   Please provide more useful options in Decipher IDP Misc Parameters., for example: 1. If I don't want to read a header/footer in a pdf file, an option should be available where i can select On or Off for decipher to not capture the info.  2. if I have a table with 4 columns and I only want to read column 1 and column 3 then should have option of which I can set the columns which Decipher shouldn't identify the regions.  3. Provide proper examples with description for all the available options (Format Expression, formulas etc.,) ... View more

Hi I see few Blue Prism VBO's like (MS Excel VBO, Utility - Collection Manipulation etc.,) has empty/missing description in input/output parameters. This VBOs are downloaded from Blue Prism Digital Exchange. It would be good if the description is available in BP provided vbo's as it will be helpful on how to use it for any solution designer.  Regards, Praveen ... View more

It is possible to start schedule, delete schedule, report on schedule... but there does not seem to be a command to create or retire schedules, which would complete the functionality for CLI commands for AutomateC.exe ... View more

I understand it may improve user experience when they can chose their own language and see Blue Prism UI and log entries in their native language. However, in an international environment with more than one language, this seems to be contra productive as each user creates log entries in their own language with the result of some people see texts in non-native language nonetheless.  I assume most people use English to avoid exactly this situation. Other users do just ignore texts they cannot read.  It becomes more tricky when trying to report on DB level when date format may differ from row to row and instead of one keyword to search for, all possible keywords might have to be considered. Normally only 2-3 language are needed to be considered. Although some users may 'practice their Spanish/French/Chinese...' and may be missed in Audit log analysis. Example: I was querying Audit logs for event 'A%' to get changes to credentials. Additionally I wanted to extract the credential names by taking everything after the keyword 'credentials'. Then I noticed some logs are in another language and I have to search for another keyword as well.  I immediately noticed this issues but I could have easily missed it.  I guess when using the built in Audit report feature it would be quite hard to notice some records are missing in the result. Even more tricky is the situation when sub cultures are used, eg en-UK vs en-US. The text would be the same in both cases but (according to Wiki) UK uses dd/mm/yyyy and US uses mm/dd/yyyy.  It would be great to have one consistent way of representing data in the DB and then only change how this data is represented in UI; not the other way round.  ... View more

We cleaned old entries in the BPAAuditEvents table and noticed we lost some version history in studio. Now old objects that have been created over one year ago and haven't been changed since then do not have any history information at all.  It would be great to have at least some dates and names left in the history after DB house keeping activities. So those objects don't look like they appeared out of nothing.  ... View more

When looking at the overview of product ideas here: Product Ideas - SS&C Blue Prism Community The summaries do not include the info what product the idea is for. I have to open the idea to see if it is related to any product I am concerned about. It would be great to have the related products / labels directly shown in the overview page.    Also, I could not find a fitting 'Idea Label' for this suggestion as general ideas for BP web portal do not have a matching 'Idea Labels'. Also, it is a bit confusing to have 'Idea Labels' mandatory that are related to products but the 'Associated Products' tags are optional and widely overlap with the 'Idea Labels' ... View more

We would like to have more granular control of access rights granted to business objects and processes, where a user can be allowed to execute a process or business object and be able to update the 'Current Value' while in DEBUG mode without the possibility to save Initial Values or the process itself. This is currently only allowed through the  'Edit' permission which would defeat the scope of granting execution permissions only to first line of support. ... View more

Hi This is Hongjun Shin working at Blue Prism Korea. One of our BPK customers manages 50,000 batches. With 50,000 batches, trying to view the history of a batch on the DecipherIDP web page takes a very long time. In addition, a lot of data is stored in the DB, and there comes a point when DB management is required. I've opened a global ticket about this, Currently, there are no query statements to manage DecipherIDP's DB. Also, when I submit batch files to DecipherIDP, if I submit a large number of batch files, it uses up all the transactions on the DB server, preventing other applications from using the DB. Therefore, I would like to have a feature that allows users to set a quantity limit when uploading batches to Decipher. I also asked the global support team about this, but they told me that there is no such feature at the moment. Do you think these two features would be an improvement? 1. Decipher DB cleanup query statement 2. the ability for users to set quantity limits when submitting batch files to DecipherIDP     ... View more

Hello, We would like to have a Search Bar for the Queues and the Sessions similar to the Resources. This would make our work a lot faster.       ... View more

No log out option. User is unable to switch accounts for testing and unable to log out and enter other email address. ... View more