Would be useful if you could simply filter exceptions between Business & System exceptions. In a similar way to filtering in control room for completed, pending and locked - split Exceptions via Business and Pending. I know this can be completed via Tag filters, however would be a nice simple improvement. ... View more

The ability for Chorus Admin users to easily unlock specific objects that are locked to "System" would eliminate the need for self-hosted Clients to engage IT to release objects. Hosted Clients could save time/effort since they would not be required to open a ticket for SS&C Hosting to complete the unlock. ... View more

Hello All, as we might have faced challenges in having 100% availabilities of RPA Support/Controllers on numerous occasions either when we are out of office, after office hours or are on short staffs some days - it would be a nice idea to have an iOS/Android based mobile app for minimal activities such as force retry, restarting a bot, running any particular ad-hoc processes at times, Also to ensure our businesses are supported at their time, when we are working globally on different timezone and are keen on achieving the idea of effective automation and optimised license utilisation.  It should make controllers/Support Team lives easy. Kindly Thumbs up and support the idea If you agree to this Idea of having Mobile based app for control room or you have been in similar situation at your workplace and during BAU at odd hours. Regards Mukesh K ... View more

Often when I troubleshoot presentation flows and automation services the I built in Chorus Design Workspace, I find the lack of a testing environment is a challenge.  I do not have the option to trace variable values, and place breakpoints in the code.   The best thing I can do at this point is print out variable values to the history Comments, but this is a challenge with complex data structures like tables and arrays. It would be great to be able to simply place a breakpoint on a specific step in a presentation flow and flag which variables or other session state data that I would like to trace.  When the presentation flow hits that breakpoint, the user is presented with a special breakpoint screen with all the session state data that is being traced.  Perhaps there is a specific flag the user sets when they deploy the process to indicate whether or not to ignore the breakpoints. Automation services being run outside of a presentation flow wouldn't be able to present a screen, but they could print out session state data to comments using the same configuration. I'd be happy to work on some mockups to elaborate on this idea if it is something we want to pursue. ... View more

Secure Message Center is another SS&C product that allows us to send sensitive information to customers either through their account portal access or as a single, secure link.  We are building Process workflows in Chorus so associates can send message to customers using a Restful Service API for Secure Message.  We would like to use Communications to generate those messages, and send that output message to this restful service API for Secure Message Center to deliver to the customer. Note, this Restful Service API is currently under development.  Today, we send secure messages through an email relay server.  This email relay solution is being replaced by the Restful Service API.  We want the enhancement to Communications to work with the upcoming Restful Service. This will probably require some direct collaboration with the Digital Investor team, that owns SMC to determine what format this message can be in to be passed to their API. ... View more

There are a lot of companies relying on the digital worker to get data from invoices, other PDF documents and there are no in built actions available for pdf automation, which are present in other RPA softwares which they are taking advantage, i would be really helpful if a set of actions are added to Blue prism which deals with the PDF automation. ... View more

Solution: Please add support for teams that are able to access the tickets that were created by all members of the team. This will make it much more easier to collaborate during the daily supporting tasks. Background: Currently only the opener of a ticket is able to access and work with his own tickets. Using the Cc option is limited and unreliable. Cc can only be added after creation of a ticket. And Cc does not work every time (for unknown reason). And attachments or embedded screenshots will get lost in most cases. All this makes it much more complicated to collaborate during daily supporting tasks. ... View more

In Chorus when a user views the work items history the KE/ST steps in the workflow do not appear. This causes confusion for the user if they anticipated a step being done. It is also an audit concern because it is not a true history of everything done to the work item. Moreover, the KE/ST should not only appear in the history, but it should print as well. We print out the history for the purposes of audits to validate processing procedures were met. ... View more

I am not sure if such feature is available in BP v7 at least I am not aware of it. The idea is to have a tool that supports the replacement of VBO and sub-process in depending objects. Since the underlying XML is well defined and known it should be possible to create a program, script, VBO that list all objects used by a specific VBO/process and then allows to specify with what this should be replaced.  In theory this replacement could be done directly in DB but might be safer to extract the XML and do the replacement on the file and import it again. (export/import could be done manually). This exp-/import the replacement would be visible in the change history too. Alternatively it would be helpful to publish the XML definitions so customers could do such a tool themselves. ... View more

I see in Batch types there is a setting called Validation lists which allows to use Odbc to connect to database. In my case I want to use Excel file.  I use following connection string:  Driver={Microsoft Excel Driver (*.xls, *.xlsx, *.xlsm, *.xlsb)};Dbq=C:\Users\JMarkowski\Desktop\test.xlsx; When I test connection, it says it's successful, however when I go to document form definition I don't see there any data.  Can you please implement this functionality working with Excel in Decipher? ... View more

Within the Design Form feature provide the ability to see what processes the particular form is used in.  This will allow the user to know what processes they are changing when they are updating the form or if the form is used in a retired process that can be deleted as it is no longer a needed form.  ... View more

We sometime miss the warning status in control room as we are unable to filter by it, it would be useful to be able to filter by this status ... View more

We would like to have the ability to set relative default dates in UXBuilder date picker element similar to what we have in classic forms currently. For example, we use NOW-1Y in Default attribute of Date element in Classic forms to set the date to current date - 1 year. ... View more

Modify Chorus Worklist tagline to display the Assigned to User ID and name or at least last name.  Currently, the tagline has a round, orange person icon. When a user hovers over it, the "Assigned To: userid" displays.  Most processors do not have other user IDs memorized and displaying a name would be more informative. Users are aware of the Standard Search - Assigned Work Search allows a look up by ID or name, but this is more clicks.   ... View more

1.Multi tenant environment -  allow for search across multiple business area.  When servicing multiple clients users often  perform search across multiple business area (e.g  searching for order requests pertaining to specific advisor across multiple business areas) Enabling this functionality will reduce the number of searches user will need to perform to retrieve the information they are looking for. As a result the number of requests submitted to the database will be reduces as well, overall  resulting  in better performance  2.Search criteria on card -   Add scroll bar to search criteria section.  For search forms that have multiple rows of fields  user is unable to navigate to all fields that are on the form 3.FVD(field value domain) - Enhance functionality to allow FVD values to be displayed on search forms  for AWD fields  (e.g. Worktype, Status, Queue) 4. Search Resource access control  -  Enhance functionality  to mimic behavior in classic workspace and allow management of resources that are showed on list of searches for user In instances where search resource is used in design process , user will need to have access to the resource to perform the search in design , however the resource does not need to be listed on search card under available searches for the user to manually run on demand.  ... View more

Hi folks, In our shop, we write the ticket number and short free text in the Process Information stage on the main page of every process. This in an attempt to improve traceability for future developers working on the process.  In BP 6.5, when trying to save a process that had too much text  written in the Process Information stage on the Main Page, the save would crash and you change was gone. No, I do not have an exact value for 'too much'. This crash could easily be avoided by one of the following: - do not write text in the Process Information stage (bad idea) - cleanup some of the older texts in the Process Information stage as not to exceed the 'too much' limit In BP 6.10, this problem seems to have been partially fixed. As a developer you can add as much text as you want without the 'too much' limit being broken. Happy days! Not so much happy days in production though. When implementing/deploying the process in Production, the 'too much' limit is checked again, and when exceeded the release cannot be imported. The solution to this implies removing superfluous text in development and then redoing the whole release/ticket exercise, which is quite time consuming.  I can conclude to be more happy with the BP 6.5 situation than I am with the newer BP6.10 situation. Now for the possible solution: - Can we remove any limit to the text-size of the Process Information stage on the Main Page of processes? If this is not possible: - Could we have a warning if we try to save a process where the size of the Process Information stage exceeds a certain value? - Can we make sure that the maximum size of the text in the Process Information stage is lower when saving a process than when importing a release? Happy coding! --------------- Paul Sweden ... View more

With the ever expanding mess we call Releases having no search facilities, finding your stuff in the growing list does not become easier over time. Can we have search capabilities on the Releases panel. Something similar to what we have in Studio (BP version 6.10.5) would do nicely. Happy coding! --------------- Paul Sweden ... View more

We need the ability to add the communication user's email address to an outgoing email. It would be useful to add email address to the user set up, similar to phone number. The address would then be available in Data Sources under User Properties in design services. ... View more